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InterContinental Dubai Festival City

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#30 of 543 Hotels in Dubai
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1,586 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Dubai Festival City
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Showing 1,320: English reviews
Hoofddorp, The Netherlands
Reviewed 4 weeks ago

Veruit good hotel without great friendly staff who really do their best tot help you and to give you the feeling that they appreciate you being their guest. Rooms are big enough, breakfast is great andere staff is very helpfull. Just 10 minutes by taxi from the airport.

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Helpful?
1Thank Peter E
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Peter E, Thank you very much for your review. It makes me proud of my team, that you highlighted the friendly attitude of all team members in particular. We hope we may welcome you again soon. Kind regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

Kuwait City, Kuwait
Reviewed 4 weeks ago

I was on a business trip for four days, this was the place to stay. The room was spacious, the king bed was so comfy. Bathroom tub a signature design and the amenities were luxurious. Rooms were made twice daily and spotlessly clean every time. Although the hotel was fully booked, check in and out was a breeze. A mall...

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Helpful?
1Thank rafi06
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear rafi06, Thank you very much. I am pleased to share your wonderful feedback with my team. I am very glad you had a wonderful stay and enjoyed it. With my best regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

Dubai, United Arab Emirates
Reviewed 4 weeks ago

Fantastic hotel, the view from the bar and restaurant was just great and so peaceful. Staff couldn't be more helpful. You can also walk through to the Belgum bar another great bar with good food and great entertainment most evenings. Overlooking the creek canal sipping a beer in the cool breeze of Dec is just so relaxing.

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Helpful?
1Thank ggard686
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear ggard686, I am glad to hear that you had a great night out in our restaurants. And I must agree, the view of Downtown Dubai from our terrace is even better in December with the wonderful breeze. Thank you for your nice comment and we are looking forward to your next visit. Kind regards, James Koratzopoulos Regional General Manager...

Leicester, United Kingdom
Reviewed 4 weeks ago

Review of Intercontinental, Dubai The IC at Festival City, is a beautifully crafted hotel exuding refinement and sophistication in rich tones of dark brown and soft beige, with ample use of wood and granite throughout. There’s a subtle and elegant geometric pattern used in a variety of materials including ornate carved partitions and rich ceiling décor. It tries incredibly hard...

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Helpful?
3Thank Irfan W
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Irfan W, I must say it took me a while to read through your detailed review, but it is very well written and highly appreciated. We are very glad, that you highly recommend us to other travelers. Just one thing I want to mention. As you have probably seen, the Dubai Festival City Mall is currently undergoing a major...

Reviewed 4 weeks ago via mobile

It was first time to visit Dubai on my way from Singapore and I must say at the beginning I faced a lot of troubles with my booking and room however afterwards I met Reception manager Mr. Driny and he assisted me with positive attitude and great follow up I solving my issues after check in. Service is excellent, lobby...

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Helpful?
Thank Olga R
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Olga R, Thank you very much for your feedback. I am glad to hear that our Duty Manager Ahmed El Driny could clarify all the issues with your booking and that you had a pleasant stay in the end. We are pleased to hear that you will stay with us again. Kindest regards, James Koratzopoulos Regional General Manager Dubai...

Dubai, United Arab Emirates
Reviewed 4 weeks ago via mobile

The hotel is clearly 'tired'. In spite the fact that it is probably 10 years old ( or less ) , it already shows a kind of decadence . In the rooms you see things chipped here and there , mattresses are bumpy , shades do not completely fit with the windows . Also the pool is not in great...

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Helpful?
Thank cesare c
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear cesare c, We appreciate your feedback here on Tripadvisor. Thank you very much for taking the time to review your stay with us. I am distressed to hear your negative feedback on the overall condition of our hotel. Keeping our hotel in perfect condition is one of our main priorities. For example we are regularly changing our mattresses and...

Moscow, Russia
Reviewed 4 weeks ago

Stayed in the hotel for conference, no doubt perfect convention facilities. The only disappointment was the only Russian channel was religious one. Wanted to relax in the evening and watch my favorite show, but no luck. Overall is not bad as a corporate hotel if you are a fan of drinking in the evening.

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Helpful?
Thank selitana
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear selitana, Thank you very much for your review. We appreciate your feedback and will look into it. With our best regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

Bokeelia, Florida
Reviewed 4 weeks ago

During a 2 week stay in the UAE, I spent the first and last few days here. The first room I had was a handicap room and the second a normal room. The handicap room has a couple of advantages, such as a large shower and seemingly more storage shelves... whereas the normal room had the toilet area sectioned off...

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Helpful?
Thank Michael D
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Michael D, Thank you very much for your review. I am glad to hear you enjoyed your stay with us. Please excuse the delay and waiting time during your check out. I hope we may welcome you again during your next trip to the UAE. Kindest regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City...

Riyadh, Saudi Arabia
Reviewed 4 weeks ago

In the festival city, this hotel is gathering the location, luxury, excellent service and clean comfortable rooms. I stayed for 3 night in a business trip, the checking in was fast the staff were freindly, cooperative with a smile. The room was large, comfortable with all the facilities. It was clean checked more than once daily. The restuarant for the...

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Helpful?
1Thank HaniMustafa
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear HaniMustafa, Thank you for being a loyal guest and your review here on Tripadvisor. I am pleased to hear that you recommend us and will return back soon. Please do accept our apology for the delay on this one morning, serving you your tea. With my best regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival...

New Delhi, India
Reviewed 4 weeks ago

this hotel is located on Deiar Creek ,huge reception area ,good concierge ,Very large Coffee shop serving Buffet Break fast ,Lunch & Dinner ( Vegetarians have very less options say one item or two)but well spread international cuisine Buffets,they have very good bar ( very good for real sun downers),the rooms are large well equipped with all necessary amenities,free wifi...

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Helpful?
Thank saicap
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear siacap, We appreciate your kind review. Thank you. In Anise restaurant you will find a large variety of dishes for vegetarians as it is a buffet restaurant, offering different cuisine's. Please try it next time you stay with us. With my best regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Inspired by a graceful sailboat, InterContinental Dubai Festival City stands tall amid the business and shopping districts. The hotel is home to 6 dynamic bars and restaurants, including the award-winning Reflets par Pierre Gagnaire, has wifi throughout rooms and public areas and its own 18-hole championship golf course. ... more   less 

Additional Information about InterContinental Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 12,491 - ₹ 33,060 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Dubai Festival City 5*
Number of rooms: 508
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz, Booking.com, Hotels.com, Travelocity, Odigeo, HotelsClick, Expedia and TripOnline SA so you can book your InterContinental Dubai Festival City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Dubai Festival City Hotel Dubai
Hotel Style:
#15 Family Hotel in Dubai
#19 Business Hotel in Dubai
#22 Spa Hotel in Dubai
#29 Romantic Hotel in Dubai
#30 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Dubai Festival City staff and other travellers.
25 questions
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over a year ago

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Questions? Get answers from InterContinental Dubai Festival City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor rooms”
 of 5 bubbles DannyJ404, 26 Nov 2016 | Read review
“Try a corner room for the best views!”
  • View from Club Eclipse on the 26th Floor
  • View from the Meeting Roomson the Lower Ground Floor
 of 5 bubbles KerryK52, 25 Nov 2016 | Read review
“Family suites of 2 bed rooms are superb”
 of 5 bubbles 141tarekm, 22 Nov 2016 | Read review
“My room had a view of the Festival mall fountain which is lovely.”
 of 5 bubbles US-UK-citizen, 17 Nov 2016 | Read review
“All rooms are excellent value for money and quite with comfortable beds”
 of 5 bubbles ggard686, 9 Nov 2016 | Read review
5 of 5
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