Abdul (concierge services) did a brilliant job organising a last-minute meeting room rental for me. I always come to the Intercontinental because of the service that is shown to me. And everything was taken care of without him being aware of the fact that I’m a regular/Spire status member. In other words, this is the normal level of service. Thank you!
Best hotel stayed without sis really great all over nice treatment big mall and location so awesome with creek ciew and rooms big with high floor good for shopping and close to airport wanna comes come back
Stayed intercontinental Dubai festival city with family great enjoyed stay really enjoyed mall and restaurants very good staff overall specially concierge faizal helped our stays in and out daily’s also bellman qadeer and kamran ram Kamal
Stayed at intercontinental festival city one of best stay compared to previous stays good food and pool awesome view with location creek view rooms staffs are very good specially Faizal concierge best concierge ever had thanks
All the staffs are friendly all the time to support for the customer. It is very clean to workout at anytime.In particular, the staff at the fitness center, Raji, welcomed me every time and gave me kind and effective exercises, and I was impressed while I was in the hotel.
Nice hotel i met faizal he helped me get my lost phone back he is a great person with a nice smile on his face,thanks faizal for got lost and found mobile also good bellman qadir and good restaurants and close to mall really good for family and business travel
I'm staying here in crown Plaza and intercontinental pool Im just amazed by the people here specialy mr Mahesh the lifeguard how he is really caring about the geust and all the details Mahesh are very rofessional staff and very kind I would like to thank you and thank the the IHG management who's always hiring great people to keep us safe happy and satisfied, thank you all u are such a great team, keep it up
The Hotel is very good with excellent services.good mall beside and anis restaurant good and sea view near hotel bestvfor family stay with kids looking forward next family trip special thanks Faizal front office concierge
We stayed IHG festival city hotel so wonderful stay with my wife and great location with long pool area water front lake view rooms with variety of restaurant and good service from all departments special Faizal from concierge what a great guy his service was atmosphere cool guy
Highly recommended hotel in Dubai with all the amenities and convenience next to a mall. We were greeted with deluxe cake and fruits. We stayed to celebrate birthday and graduation. Always a must to avail the club room with access to executive lounge. The ambience and the sight are delightful at the club lounge as well as from our room. I’d like to applaud the services extended to is by Ms. Maitha, Mr Arthur and Mr Raymond upon arrival who immediately acknowledged my member level. They all arranged for my cakes and made sure our stay one for the books. Thanks to Qadeer at the concierge for assisting us with the luggages with a smile always. We had the one bedroom suite and it’s lavish, plus Byredo amenities my favorite. Indeed, Intercontinental Hotel Festival City a must hotel to stay in Dubai. Till next.…
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing