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InterContinental Dubai Festival City

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#23 of 545 Hotels in Dubai
Certificate of Excellence
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InterContinental Dubai Festival City
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1,681 Reviews from our TripAdvisor Community

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Showing 1,393: English reviews
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Reviewed yesterday NEW

My wife and I spent two amazing nights in a spacious, comfortable room with a great view of the Creek. As usual, the service was top draw and the staff members were efficient and friendly. Room service was prompt and the food delicious. We certainly look forward to our next trip.

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Helpful?
Thank Chris P
Manchester
Reviewed 2 days ago NEW

I have stayed at this hotel on several occasions and prior to each visit I wonder whether or not it is going to live up to what I had previously experienced - and 'YES' it does, each time! The staff are second to none (anywhere in the world) for customer service. They make each guest feel so welcome and so...

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Helpful?
Thank Alan M
United Arab Emirates
Reviewed 4 days ago NEW

I stayed in this hotel for two nights and I had a very positive experience. Everything starts with a big lobby where all the staff was ready to assist me with the check in. Unfortunately, I was not upgraded (the hotel was full) but the room was perfect, very clean and spacious (which is uncommon for the Dubai standards). Breakfast...

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Helpful?
Thank PumaTraveler87
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear PumaTraveler87, I am pleased to hear, that you and your wife had a lovely stay in our hotel. Thank you very much for the detailed review and for sharing it here on Tripadvisor. I hope we may welcome you both again soon. Best regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

antwerpen, Belgium
Reviewed 4 days ago NEW

I stayed at this property for 5 nights last week for a conference. Booked a club room through the hotel as I was told that my platinum status didn't allow me a club room upgrade. Arrived in the evening and was picked up by a hotel driver with a BMW 7 series sedan. The hotel is adjacent to a large...

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Helpful?
Thank Olivier D
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Olivier D, Your feedback here on Tripadvisor and on ihg.com is much appreciated. Thank you very much for taking the time. It is great to hear, that you enjoyed your stay with us and in particular our Club Lounge on Level 26. We are looking forward to your next stay with us. Kind regards, James Koratzopoulos Regional General Manager...

Hong Kong, China
Reviewed 5 days ago NEW

I have now stayed at this hotel twice - The service is 6 * - The bar is fantastic with great vies of the show at Festival City Mall. The thing that makes the difference is that the staff quickly make you feel like family - They are knowledgeable, attentive, professional and natural. Would recommend this as a must stay...

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Helpful?
Thank Saul M
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Saul M, It is such a pleasure to hear, that you call us "A Home away from Home". Thank you so much. I hope we may welcome you again soon. Kindest regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

Jeddah, Saudi Arabia
Reviewed 6 days ago NEWvia mobile

I stayed for 2 nights last month and everything was great, breakfast is superb as usual and the terrace bar outdoor sitting was lovely. Dancing fountain was amazing Having access to festival city mall is great plus for shopping and variety of restaurants.

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Helpful?
Thank harb_hany
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear harb_hany, I am very happy to hear, that everything was great during your stay with us. Thank you very much for sharing your feedback. We are looking forward seeing you again soon. Kind regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

northumberland
Reviewed 1 week ago

Our room was big with a wonderful bathroom with a great view, the bed was comfy and plenty of space to hang clothes. The pool area was lovely with plenty of sun beds around, water was available given free with cold towels from the bar. Breakfast was in the main restaurant with plenty of choice. There is quite a lot...

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Helpful?
Thank Vee57
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Vee57, Thank you for your review. It is a pleasure for us to hear, that you fully enjoyed your stay with us. Thank you very much for highlighting the spacious rooms, the leisure deck and breakfast in Anise restaurant. I do agree with you and recommend the IMAGINE Show in Dubai Festival City Mall, right next to the hotel....

Qatar
Reviewed 1 week ago via mobile

Excellent hotel with one of the best buffet restaurants. Wonderful lake view with city sights. Good service. Spacious rooms. Very near to the city & A'ports. More over a genuine business hotel. Enjoyed my stay for 4 nights.

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Helpful?
Thank VenkitNarayanan
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear VenkitNarayanan, I am happy to hear that you enjoyed the four nights you stayed with us here in InterContinental Dubai Festival City. Your friendly review is much appreciated. Thank you. Kind regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

Dubai, United Arab Emirates
Reviewed 1 week ago

I didn't stay in this hotel but dined twice in its main restaurant Anise . This is a buffet restaurant . The choice was very large and the food was excellent . Brilliant choices of sea-food, roast meats and Asian plus excellent deserts and splendid cheese board . Well worth a visit .

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Helpful?
Thank Mark Benjamin L
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Mark Benjamin L, Thank you for your kind review. I am glad to hear that you enjoyed your dinner in Anise restaurant with its live cooking stations. I hope we may welcome you again soon. You can find all offers for Anise and all our other restaurants on diningdfc.com. Kind regards, James Koratzopoulos Regional General Manager Dubai Area General...

Auckland, New Zealand
Reviewed 2 weeks ago

I always return to this 5 star hotel. It is well located between the airport and Downtown Dubai, with great access and transport options. Being nest to the Festivla City MAll provides plenty of distractions without really leaving the propoerty. The spa is excleenet, as is the resort style pool. Must not forget the service and attention to details -...

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Helpful?
Thank Ravenwo
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Ravenwo, Thank you for your review and being a loyal guest at InterContinental Dubai Festival City. I am delighted to hear, that you enjoy your stay every time you are here and that you call our Spa excellent. We are looking forward to your next stay with us. Kind regards, James Koratzopoulos Regional General Manager Dubai Area General Manager...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Inspired by a graceful sailboat, InterContinental Dubai Festival City stands tall amid the business and shopping districts. The hotel is home to 6 dynamic bars and restaurants, including the award-winning Reflets par Pierre Gagnaire, has wifi throughout rooms and public areas and its own 18-hole championship golf course. ... more   less 

Additional Information about InterContinental Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 10,952 - ₹ 27,575 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Dubai Festival City 5*
Number of rooms: 508
Reservation Options:
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Also Known As:
Intercontinental Dubai Festival City Hotel Dubai
Hotel Style:
#15 Family Hotel in Dubai
#19 Business Hotel in Dubai
#19 Spa Hotel in Dubai
#23 Luxury Hotel in Dubai
#29 Romantic Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Dubai Festival City staff and other travellers.
35 questions
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Questions? Get answers from InterContinental Dubai Festival City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always ask for a Creek view room”
 of 5 bubbles chrispQ2364CN, 28 Mar 2017 | Read review
“If you can afford it go for a Club Room or Suite, and ask for a creek view”
 of 5 bubbles alanm129, 27 Mar 2017 | Read review
“Creek view rooms are a must (club floor until 26th, but rooms go up to 33th)”
  • Water falling down from ceiling to fill the bath
  • Fountain show at festval city
  • Dubai creek and skyline from club room
 of 5 bubbles OlivierD332, 25 Mar 2017 | Read review
“High floor with creek view would be nice”
 of 5 bubbles Vee57, 20 Mar 2017 | Read review
“my rating of sleep quality above is not valid because I didn't sleep here but I'd expect the beds to be very comfortable”
 of 5 bubbles markbenjaminl, 17 Mar 2017 | Read review
5 of 5