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Palace Downtown

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Traveller (2414)
Room & Suite (574)
Pool & Beach (187)
Overview
  • Excellent81%
  • Very good13%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“fountain view”(156 reviews)
“burj khalifa”(397 reviews)
“asado”(78 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from Palace Downtown
Special Offer: Stay 2 and 3rd night free
Offers from Palace Downtown
Special Offer: Stay 2 and 3rd night free
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,180)
Filter reviews
2,352 results
Traveller rating
1,851
302
96
60
43
Traveller type
Time of year
LanguageEnglish
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1,851
302
96
60
43
Show reviews that mention
All reviewsfountain viewburj khalifaasadosouk al baharewaan restaurantfountain showdubai fountaindiplomatic suitethai restaurantrose petalsthe location is perfectour honeymoonbreakfast buffetupgraded to a suitewonderful hotelafternoon teaspecial thanks
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1 - 5 of 2,352 reviews
Reviewed yesterday via mobile

If you are planning to spend less than 3 days then stay away from this location as access is not smooth and to get to your room will take another 10 minutes (all standard rooms are located at the ground floor and all suites at...More

1  Thank mohammedk524
Reviewed yesterday

We had a wonderful time. The staff was great and attentive to our needs and the location was great. The view of the Burj mountains and Burj tower from our room was outstanding and we was walking distance to the Dubai mall.More

Review collected in partnership with this hotel
Thank reginaldnelson45
Response from David S, General Manager at Palace DowntownResponded today

Dear Reginaldnelson45, Thank you for taking time to share your review, it was a pleasure to have you as our guest. Our location indeed is a very unique one and we are privileged to be located is such a wonderful surrounding and amongst the world’s...More

Reviewed 2 days ago

I have stay this Hotel and This one of the Best Hotel in Dubai.from start to End they are best in Customer Services.Check in Desk they look after you very well and location is too good.I will go back again this HotelMore

Review collected in partnership with this hotel
Thank adudhia2018
Response from David S, General Manager at Palace DowntownResponded yesterday

Dear adudhia2018, Thank you for sharing your review, I am glad that you enjoyed your stay with us here at the Palace. Please be assured that I have personally shared your feedback with our team and have congratulated them for their exceptional performance.It was a...More

Reviewed 3 days ago

You can’t beat this location, not the low-rise set up in a traditional style. Staff is super friendly and can accomodate most requests. Breakfast is superb! Very friendly towards kids as well. Would definitely recommend staying at the Palace!More

Review collected in partnership with this hotel
Thank michelenegen
Response from David S, General Manager at Palace DowntownResponded 2 days ago

Dear Michelenegen, Thank you for this wonderful review, I am glad you had a great stay here at the Palace. Our location indeed is a magnificent one where everything around us is so magical :). Reviews like these push our enthusiasm to newer heights... thank...More

Reviewed 3 days ago via mobile

We live in Dubai but we stayed at The Palace with the family for one day only. The hotel is not very big but very stylish and cute. All the hotel’s restaurants are well know and trendy. The location is in downtown Dubai and within...More

Thank Kadria S
Response from David S, General Manager at Palace DowntownResponded 2 days ago

Dear Kadria S, Thank you for taking time to share your valuable feedback with us. It was a pleasure to have you as our guest and I am glad you enjoyed your stay with us. Our location indeed is a unique one and I must...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Dry Cleaning
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$ 230 - US$ 584 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Dubai
#11 Business Hotel in Dubai
#30 Family Hotel in Dubai
#45 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 230 - US$ 584 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Dubai
#11 Business Hotel in Dubai
#30 Family Hotel in Dubai
#45 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (2414)
Room & Suite (574)
Pool & Beach (187)
Dining (161)
Family and Play Areas (10)
Business Centre & Event Rooms (2)
Nearby
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa,
the world’s tallest building. It towers over the city
and resides in the prestigious Downtown development.
Once an old army base, Downtown is now the jewel in
Dubai’s crown, a beautiful residential and leisure
area housing not only the world’s tallest building,
but the world’s largest fountains and mall. Wide
marble sidewalks are perfect for strolling, with
...More
Questions & Answers
Ask a question
pattipie
9 July 2018|
AnswerShow all 2 answers
Response from pam851 | Reviewed this property |
Hi Pattiepie. When we were in Dubai (in June 2018) we used Orient Tours who were great, perhaps they may assist you with guide and transport? Our guide was Nimesh and he was great.
0
Votes
HumySM
30 June 2018|
AnswerShow all 2 answers
Response from LadyJKR | Reviewed this property |
Hi, that depends on what you mean by facilities? My children are adults now but from what I saw… the pool is amazing for children with lifeguards & inflatable arm bands & swim aids & with the Dubai Mall & Souk Al Bahar... More
1
Vote
Room Tips
"Book Palace Benefits rate category with fountain view room"
Read review
"Make sure it is not the holiday period for the locals. The kids have free reign."
Read review
"Upgrading to a fountain view room is worth it"
Read review
"Choose high floor, fountain view"
Read review
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