Ivory Grand Hotel Apartments

48 Al Seba St, Al Barsha 1 Behind Mall of the Emirates, Dubai 391977 United Arab Emirates
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Panoramas (18)
Room & Suite (232)

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

4.5
#381 of 800 hotels in Dubai
Location
Cleanliness
Service
Value
Situated in Al Barsha, Ivory Grand Hotel Apartments is the perfect place to experience Dubai and its surroundings. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations - it overlooks Mall of the Emirates. At Ivory Grand Hotel Apartments, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. This hotel offers numerous on-site facilities to satisfy even the most discerning guest. All unites are fitted with tiled and carpeted floors. Each one offers a living room with a dining area and a kitchenette complete with a fridge and a stove. The bathroom is fitted with a bath and a shower. Marina Mall and Marina Walk are within a 5-minute drive from Ivory Grand Hotel Apartments. Dubai International Airport is 30 minutes by car. Free private parking is possible on site. All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The complete list of recreational facilities is available at the hotel, including sauna, pool (kids), outdoor pool, fitness center, games room. Whatever your purpose of visit, Ivory Grand Hotel Apartments is an excellent choice for your stay in Dubai.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Airport transportation
Business Centre with Internet Access
Meeting rooms
Wifi
Hot bath
Rooftop pool
Outdoor pool
Breakfast buffet
Spa
Concierge
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private balcony
Room service
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family

Location

48 Al Seba St, Al Barsha 1 Behind Mall of the Emirates, Dubai 391977 United Arab Emirates
Name/address in local language
437Reviews35Q+A64Room tips
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Detailed Reviews
DurhamGeordie wrote a review Feb 2022
Durham35 contributions66 helpful votes
My wife and I have just stayed at the hotel for 13 nights whilst visiting EXPO 2020. Our apartment was excellent. Living area, kitchen, massive bedroom, 2 bathrooms ,one with a jacuzzi bath. The room was spotless and cleaned each day
We arrived at the hotel at 10am and thankfully we were allowed to have our room straight away. The reception staff were polite, knowledgeable and answered all our questions. I would like to mention Hamza who help me with printing our passenger locator form.
The rooftop pool was excellent at least 2 lifeguards on duty at all times. The pool area was immaculate.
The breakfast ( included in the price) was very good. The staff always had a smile and kept the breakfast bars well stocked. The dining room was always clean.
The hotel is near the Mall of the Emirates, which made commuting to EXPO 2020 and other parts of Dubai very easy using the highly efficient Metro and bus services ( we splashed out a Gold travel week pass, which was worth the money).
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Date of stay: February 2022
Location
Cleanliness
Service
Room Tip: Room on a higher floor ours was on 12th
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arthur G wrote a review Jan 2022
Lake Worth, Florida3 contributions1 helpful vote
Excellent staff, helpful, courteous. Great breakfast buffet (even a smoking area outside) Very nice swimming pool with ample chaise lounges, cabanas, they even have a poolside menu for lite snacks. Our one bedroom apartment was very spacious with two bathrooms and jacussi. The location was great, only a 5 minute walk to the Mall of Emerites and metro station with plenty of shopping and many excellent resturants Would highly reccamend staying here for singles, couples and families.
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Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nichola W wrote a review May 2022
Chichester, United Kingdom44 contributions29 helpful votes
We stayed for 12 nights with breakfast and all was good, any problems maintenance dealt with quickly. (Washing machine) spotlessly clean, you can come and go as you please. Friendly and welcoming staff. Just a short walk from the mall of the emirates where you can jump on the metro anywhere. Pool is a really good size with plenty of sun beds.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ahmed S wrote a review Aug 2021
Abu Dhabi, United Arab Emirates22 contributions29 helpful votes
I like:
*Size of the one bedroom apartment is big compared to other places.
*Location is close to many supermarkets and mall.
*Concierge staff are very friendly.
*Parking is available and comfortable.

I don't like:
*Stayed for 11 nights but a late check out till 3pm was not accommodated! some extra advantages shall be given to those who stays long at price level and check out timing,,like any other hotel chains!
*Furniture is a bit outdated.
*Most of the TV channels are not working.
*House keeping is only till 5pm!
*They provide 1 big bottle of water only on check in day, remaining days you have to bring yours.
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip: Not all one bedrooms are the same size, e.g. 715 is smaller than others.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martin L wrote a review Oct 2023
2 contributions1 helpful vote
Watch and read before you book your room here! I made an extremely bad experience here. The rooms are dirty, furniture old and probably never properly cleaned. When you open the drawer or wardrobe, you can smell the last century there. Even though I asked for non-smoking apartment, everything was smelling terrible after cigarette smoke- curtains, sofa, furniture.. actually, the whole hotel smells and they are trying to cover it with some strong perfume, from which you get sick after a while. The equipment is cheap, old and rusty, you don’t want to put food into the fridge or cooking utensils. Bathroom is disgusting with damaged and moldy bathtub, where you don’t want to step barefoot. But the most disgusting was finding some cockroaches…
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Date of stay: September 2023Trip type: Travelled solo
Room Tip: Avoid this hotel!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ahmad Abdelkader Abdelraheem wrote a review Dec 2022
Egypt
there is no internet signal inside the rooms, and Internet connection is very bad, and most of the time not connected.
Room carpets dusty and very bad looking, and on calling housekeeping management they never reply.
Bad smell of the rooms as the staff are not using cleaners but only water.
No deep cleaning done at any area of the apartment, so there was dirt and bad smell everywhere and accumulated.
Also no open area for wet clothes drying.
Phones not working properly.
No hotel operator, and all calls are replied by reception which are not supportive.
TV not smart and not connected to YouTube
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Date of stay: December 2022
Value
Location
Service
Room Tip: Actually the hotel cleanliness and internet are so bad.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Etern G wrote a review Mar 2023
Abu Dhabi, United Arab Emirates2,222 contributions344 helpful votes
+1
Ivory Grand Hotel Apartments located nearby shopping Mall Of the Emirates. Grand hotel with plenty amount of rooms. Unfortunately staff doesn’t have enough knowledge about the hotel facilities.
Well coming from CIS and facing the Russian speaker staff from RUSSIA. If they don’t know the Steaming Room (Паровая комната). Все русские знают что такое Баня? The rest what happened it’s just no comments.

Had conversation with General Manager, pointed that in this hotel there is no Learning & Development department cause they are 3 star hotel. For them not necessarily to teach or provide training for a hotel staff.

So there is Life Safety and wellness of the room guests ???

Overall experience 4/10
Ambiance 4/10
Rooms are old 2/10
Jacuzzi 9/10
TV wasn’t working in living and Bedroom 0/10
Staff 4/10
Engagement 2/10
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Queentraveler1203 wrote a review Apr 2023
21 contributions18 helpful votes
we booked  1 night for our guest,  under my partner's name. We informed the reception before the check-in. But Unfortunately, the receptionist who checked our guest in forgot to scan her passport before giving the key.
In the morning when I passed by the reception to request a late checkout, they couldn't find our guest's name, and they kept telling s a different guest.  It took time for him to give the key, and kept saying she is not the one staying in the room.!

I explained to him over the phone that clearly it was their receptionist's fault as he didn't scan the passport. He speculated and concluded right away that my partner gave his id or passport that's why his name was
 the one who checked in the system. Totally  lies   why  did  he  say that  when  he  knew that  nobody  scanned the passport   in DTCM  ( passport/ id  scanner)

This front office manager as what he introduced himself but feels like not. Abhey didn't act as A manager instead of hearing and understanding his guest he argued with us. what kind of manager can't handle a situation like this?  Even though he knew there was an issue he stood and tried to prove he was right. Imagine letting somebody /check in without taking and scanning the passport/id.

Abhey is the worst in customer service. He claimed he is a Manager but doesn't know what is the procedure or how to check in.
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Date of stay: April 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
marc v wrote a review Jan 2022
Malaga, Spain68 contributions33 helpful votes
Stayed there for some nights. Staff very friendly and helpful.
But the staff cant compensate for the deteriorating state of the hotel. Soundproof windows would be very welcomed with the noise coming from machinery outside.
Airco heating system not up to par and you cant open the windows because of the noise.
Located very nearby emirates mall and lots of good local restaurants nearby.
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Date of stay: January 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gibby G wrote a review Jan 2023
2 contributions
Terrible hotel!! We stayed for 11 nights and nearby rooms are under repair.. full of dust at the hallways and my kids got cough and colds because of dust allergy. We requested for late checkout 2 hours extension and they did not allow us. Terrible service!!! Arrogant staff!!! Dont book in this hotel
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Doreen A asked a question Mar 2019
Tucson, Arizona249 contributions70 helpful votes
Is there a grocery store within walking distance?
Answer from pereirafly
Dubai, United Arab Emirates6 contributions1 helpful vote
Many grocery stores in the vicinity from a 2 minute walk onwards
Show all answers
Answer from Aaron Deswal
11 contributions1 helpful vote
no
Answer from Sandflofarm
Edinburgh, United Kingdom40 contributions58 helpful votes
Yes no problem just don’t advertise it play cool
Arnd H asked a question Mar 2018
Dubai, United Arab Emirates193 contributions58 helpful votes
I asked for a late checkout through booking for our stay tomorrow but still haven't received a response?!
Answer from Sandflofarm
Edinburgh, United Kingdom40 contributions58 helpful votes
Should not be a problem why not call the hotel, they are very easy to talk too. Not sure if you will have to pay anything extra !!
Show all answers
Fatma A asked a question Sept 2017
Mombasa, Kenya
Is the spa inclusive
Martin L wrote a tip Oct 2023
2 contributions1 helpful vote
"Avoid this hotel!"
Read full review
Alma I wrote a tip Apr 2023
1 contribution
"i do not recommend to book this hotel "
Read full review
Ranjieva N wrote a tip Feb 2023
7 contributions2 helpful votes
"Book Ivory hotel and enjoy. "
Read full review
Ahmad Abdelkader Abdelraheem wrote a tip Dec 2022
Egypt
"Actually the hotel cleanliness and internet are so bad. "
Read full review
DurhamGeordie wrote a tip Feb 2022
Durham35 contributions66 helpful votes
"Room on a higher floor ours was on 12th"
Read full review
Not the right property for you?
There are more places to choose from in the Dubai area.
PRICE RANGE
₹6,217 - ₹11,439 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Barsha / Al Barsha 1
NUMBER OF ROOMS
215
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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IVORY GRAND HOTEL APARTMENTS (Dubai) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Ivory Grand Hotel Apartments
Which popular attractions are close to Ivory Grand Hotel Apartments?
Nearby attractions include Dreamscape (0.5 km), Mall of the Emirates (0.5 km), and Ski Dubai (0.4 km).
What are some of the property amenities at Ivory Grand Hotel Apartments?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Ivory Grand Hotel Apartments?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Ivory Grand Hotel Apartments?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Ivory Grand Hotel Apartments?
Yes, free parking is available to guests.
What are some restaurants close to Ivory Grand Hotel Apartments?
Conveniently located restaurants include Nando's Mall of the Emirates, The Noodle House - Nakheel Mall, and Tribes.
Are there opportunities to exercise at Ivory Grand Hotel Apartments?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Ivory Grand Hotel Apartments have airport transportation?
Yes, Ivory Grand Hotel Apartments offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ivory Grand Hotel Apartments?
Yes, dry cleaning and laundry service are offered to guests.
Does Ivory Grand Hotel Apartments offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Ivory Grand Hotel Apartments?
Many travellers enjoy visiting Jumeirah Archaeological Site (5.8 km).