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Kempinski Hotel Mall of the Emirates

1,836 reviews
#30 of 563 Hotels in Dubai
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Traveller (1078)
Room & Suite (655)
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Overview
  • Excellent72%
  • Very good19%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
“ski dubai”(104 reviews)
“direct access”(35 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Kempinski Hotel Mall of the Emirates
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,836)Write a Review
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All reviewsski dubaigrand deluxe roomdirect accessthe executive loungeexcellent hotelthe burj al araban upgradebusiness tripduty managerearly checkmetro stationspecial thankschaletemiratesoleafatmamoe
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1 - 5 of 1,514 reviews
Reviewed 3 days ago

We stayed with the family in the ski chalet. The staff looked after us in a spectacular manner. Dipak Kumar Das the butler and his colleague from the other shift was magnificent...I strongly recommend anyone this experienceMore

1  Thank Filippo S
Response from Slim Z, General Manager at Kempinski Hotel Mall of the EmiratesResponded yesterday

Dear Mr. Filippo S, Thank you very much for taking the time to share your feedback. We are delighted to know that you and your family enjoyed your stay with us. We appreciate your kind compliments to our butler staff, especially Dipak. Thank you very...More

Hotel's Favourite
Reviewed 4 weeks ago

This review is just a little late but I wanted to write it nonetheless. We visited in August and found the hotel wonderful? Check in was quick and efficient. Our suite was large and very attractive with a great view and welcome air conditioning. Housekeeping...More

5  Thank MrsPerfectHD
Response from Slim Z, General Manager at Kempinski Hotel Mall of the EmiratesResponded 4 weeks ago

Dear MrsPerfectHD, Thank you for taking the time to share your feedback. We are pleased to know that you enjoyed your stay with us and loved every aspect of our hotel and facilities. We certainly look forward to welcome you back to the Kempinski Hotel...More

Reviewed 6 days ago

Had the recent pleasure of staying for business at Kempinski Mall of the Emirates for three nights and would be glad to return also for a private visit outside the winter period. I had an “ordinary” room and would love to learn about the pleasures...More

2  Thank Zabrina838
Response from Slim Z, General Manager at Kempinski Hotel Mall of the EmiratesResponded 2 days ago

Dear Zabrina838, Thank you very much for taking the time to share your feedback. We are happy to know that you had a pleasant stay with us and enjoyed our hotel and facilities. We appreciate you kind compliments to all our staff and we certainly...More

Reviewed 1 week ago via mobile

Went out for sheesha and drinks and had an excellent service and a better time with the worker Moati, I would definitely recommend asking specifically and he should be promoted. He was a great server and a great friendMore

2  Thank Kiyoshi H
Response from Slim Z, General Manager at Kempinski Hotel Mall of the EmiratesResponded 2 days ago

Dear Kiyoshi H, Thank you for taking the time to share your feedback. We are delighted to know that you enjoyed your time at our Olea restaurant. We appreciate your kind compliments to our staff, especially Moaty, and we look forward to welcome you back...More

Reviewed 1 week ago via mobile

A guy named moati works upstairs at the restaurant. He is incredible! Excellent recommendations, great people skills, he kept my group of friends entertained the entire time. Deserves more than 5 stars.More

2  Thank Robert R
Response from Slim Z, General Manager at Kempinski Hotel Mall of the EmiratesResponded 2 days ago

Dear Mr. Robert R, Thank you for taking the time to share your feedback. We are delighted to know that you and your friends enjoyed your meal at our Olea restaurant. We appreciate your kind compliments to our staff, especially Moaty, and we look forward...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$ 241 - US$ 740 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Spa Hotel in Dubai
#28 Luxury Hotel in Dubai
#39 Romantic Hotel in Dubai
#46 Business Hotel in Dubai
#54 Family Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 241 - US$ 740 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Spa Hotel in Dubai
#28 Luxury Hotel in Dubai
#39 Romantic Hotel in Dubai
#46 Business Hotel in Dubai
#54 Family Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1078)
Room & Suite (655)
Dining (113)
Pool & Beach (49)
Amenities (23)
Family and Play Areas (5)
Business Centre & Event Rooms (5)
Questions & Answers
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BHoody
2 February 2018|
Answer
Response from Hawe_M | Reviewed this property |
I believe that this is a big enough room, but I never noticed the hotel mention a pullout bed, so I think if you e-mail the hotel directly before you decide is the best option. Hotel contact is on Google.
0
Votes
bobtheblob
15 December 2017|
AnswerShow all 4 answers
Response from himidmansoor | Reviewed this property |
I am sorry I have never taken the half board packages so I cannot be particular, but I know for sure that all the restaurants at this hotel provide very good fare,my family and I have also experienced their xmas festivities... More
0
Votes
Thunderbirdz
7 November 2017|
AnswerShow all 2 answers
Response from KempinskiDubai | Property representative |
Hi Thunderbirdz, the main difference between the Grand Deluxe and the Junior Suite would be the view. the Junior Suites feature a view to Burj al Arab and the coastline. You are right, the size and the look is the same. Best... More
0
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Room Tips
"Sky Chalets are just an experience in itself"
Read review
"I liked the room at Chalet"
Read review
"Best bathroom and restroom, double led tv both in bedroom and in large living room."
Read review
"Any room located above the ski slop roof top."
Read review
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