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Nihal Palace Hotel

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462 Reviews from our TripAdvisor Community

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Showing 399: English reviews
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A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

First service is very good by all team members special for Mr. Amit. also food is very good . Sure we will come back this hotel and we will choose Nihal Palace hotel again to meet all the team again ..

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Thank A TripAdvisor Member
NIhal Palace Ho... D, Front Office Manager at Nihal Palace Hotel, responded to this review

Dear Guest, Thank you for your comment, we are extremely pleased and proud of your special recognition to the friendliness of our team members,Especially Amit he will be recognized for his effort. They are indeed the ambassador of our Hotel and we are truly proud of all of them.We are also glad to note that you enjoyed the food at...

Chur
Reviewed 1 week ago via mobile

We booked a De luxe room and were put into a Standard. After complaining we did get what we booked. We had no wlan until we were able to check the room description 3 days after arrival because the reception insisted that it was not included. One of the reception staff ladies is really false. No wine or fruit basket,...

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Thank koch7000ChurSchweiz
Reviewed 1 week ago

I was stay about 4 days in this Hotel &it was a awesome stay. 1st. off all i really like to thanks Mr. Ahmed, Miss Renu & Miss Nadia who were so sweet & polite. Even all the hotel staff have good behavior. The room with balcony, bathroom,swimming pool, bar etc etc are very well mentained. Foods are also very...

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Thank ajay g
NIhal Palace Ho... D, Manager at Nihal Palace Hotel, responded to this review

Dear Guest, Thank you indeed for your generous praises and for having us as your preferred Hotel in Dubai, it is truly an honor. We thank you for your visit and your continuous support. It is always a pleasure to read positive comments about our facilities and services and not forgetting our superb team members who stand out as amongst...

Reviewed 2 weeks ago via mobile

I arrived after a very long flight, so sleeping all day long for 2 days. Everything was ordinary until the check out which took 2 hours. After 2 hours, they demanded me an extra money for the mini bar. They said sth is missing so you have to pay! I told them 100times that I didn't even touch their minibar!...

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Thank oveis s
NIhal Palace Ho... D, Manager at Nihal Palace Hotel, responded to this review

Thank you for valuable feedback on your recent stay, we appreciate you sharing your experience with us. Please be informed that your observations have been noted and assure you that it will be looked into seriously. We are looking forward to welcome you back at the Nihal Palace Hotel in order to provide you the best of services as per...

Reviewed 3 weeks ago via mobile

Nice place.people and staffs are friendly ,cozy and clean .the service is incredibly perfect.stay is generous and food is good .I enjoyed throughout my stay in this hotel .best hotel across in UAE .must visit

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Thank jainet123
NIhal Palace Ho... D, Front Office Manager at Nihal Palace Hotel, responded to this review

Thank you for posting a review following your visit in Nihal Palace Hotel, Dubai. We greatly appreciate receiving your kind comments. We look forward to welcoming you back in the near future. With best regards. Suryansh Kaushik Duty Manager

Reviewed 17 February 2017

Stayed in room 416, everything was good. Nice stay. Especially Hotel DUTY MANAGER -SURYANSH was outstanding . Reception was polite , thanks to Ms.renu for attending our requests during out stay. Nice hotel. Will surely come back n recommend. Service are good.

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Thank Apurva K
NIhal Palace Ho... D, Guest Relations Manager at Nihal Palace Hotel, responded to this review

Thank you for posting a review following your visit in Nihal Palace Hotel, Dubai. We greatly appreciate receiving your kind comments. We look forward to welcoming you back in the near future. With Regards. Suryansh Kaushik , Duty Manager . Nihal Palace Hotel

Dubai, United Arab Emirates
Reviewed 16 February 2017

Rooms are spacious and the bed is comfortable. Bathroom is also fine. They have free wifi ,and it is fairly fast. They have a small pool on the roof. Breakfast is basic, does not worth the price. It is close to the airport and located in the middle of the nightlife district. So good place to stay for a Dubai...

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Thank vinodi
NIhal Palace Ho... D, Guest Relations Manager at Nihal Palace Hotel, responded to this review

Thank you for posting a review following your visit in Nihal Palace Hotel, Dubai. We greatly appreciate receiving your kind comments. We look forward to welcoming you back in the near future. With Regards. Suryansh Kaushik , Duty Manager . Nihal Palace Hotel

Copenhagen, Denmark
Reviewed 16 February 2017

I ordered a Twin room, but got a Double room - never mind that. The bed was like a rock, extremely hard. I chose this hotel because there was a Pool - the Pool was closed. You had to pay 45 Dhs. pr. day for wifi. When we left, we asked for a taxi - when we got out of...

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Thank Bthoma01
NIhal Palace Ho... D, Guest Relations Manager at Nihal Palace Hotel, responded to this review

Thank you for valuable feedback on your recent stay, we appreciate you sharing your experience with us. Please be informed that your observations have been noted and rest assured that this will be look into and assure you that it will be looked into seriously . We are looking forward to welcome you back at the Nihal Palace Hotel in...

Zurich, Switzerland
Reviewed 8 February 2017 via mobile

When we arrived, they couldn't find our reservation first. Then they wanted us to sign some form without explanation. It was an agreement about a currency commission fee, which would have been to our detriment. For wifi you would have to pay - which I never do, I think this is an absolute no-go! The room was ok, the bath...

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1Thank Miriam K
NIhal Palace Ho... D, Guest Relations Manager at Nihal Palace Hotel, responded to this review

Thank you for valuable feedback on your recent stay, we appreciate you sharing your experience with us. Please be informed that your observations have been noted and rest assured that this will be look into. We are looking forward to welcome you back at the Nihal Palace Hotel in order to provide you the best of services as per your...

Dubai, United Arab Emirates
Reviewed 1 February 2017 via mobile

Not too bad hotel to stay and it's fair enough for the prize paid. With spacious room. However, wifi is not free, bath tub is very small, it's annoying that the shower curtain will touch your body when you move while having shower.

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Thank alry501
NIhal Palace Ho... D, Guest Relations Manager at Nihal Palace Hotel, responded to this review

Thank you for posting a review following your visit in Nihal Palace Hotel, Dubai. We greatly appreciate receiving your kind comments. We look forward to welcoming you back in the near future. With best regards. Suryansh Kaushik Duty Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Centrally located in downtown Dubai, Metropolitan Deira offers deluxe accommodations with roof-top pool and jacuzzi. It also features a well-equipped gym with sauna and a nearby golf course.Decorated with European-style furnishings and fabrics. There is a spacious sitting area with cable TV channels and private bathrooms with bathtub. Guests can choose among different dining outlets: Summer Place serves Chinese cuisine, while Al Riga Restaurant focuses on diverse international specialties. The on-site Dublin Arms Irish Pub offers lagers and spirits until late in the evenings. A complimentary shuttle operates regular services to the beach, the Jumeirah beach Park and to Deira City Center Mall. The popular Gold Souk is a 5-minute drive from the hotel Metropolitan Deira. The Dubai Creek and marina are 1640 ft away. The Al Rigga Metro Stop is just 1050 ft away, and Dubai International Airport is 2 miles away. ... more   less 

Additional Information about Nihal Palace Hotel

Address: Nihal Hotel Near Dubai Clock Tower, al Maktoum Road 40c St, Dubai 33214, United Arab Emirates (Formerly Metropolitan Hotel Deira)
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 4,058 - ₹ 23,301 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Nihal Palace Hotel 4*
Number of rooms: 135
Reservation Options:
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Also Known As:
Metropolitan Hotel Dubai
Hotel Style:
#44 On the Beach Hotel in Dubai
#220 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Nihal Palace Hotel staff and other travellers.
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Questions? Get answers from Nihal Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Location is quite far from Metro Stations and Bus Stands. Need to take a circuitous route to get to the Hotel by Taxi.”
 of 5 bubbles ColomboRover, 29 Dec 2016 | Read review
“Higher floors have no noise due to the night club in ground level.”
 of 5 bubbles 189mahdis, 2 Dec 2016 | Read review
“Room 619 had easy access to swimming pool”
 of 5 bubbles anniedesouza, 20 Nov 2016 | Read review
“Rooms with Dubai SKyLine View”
 of 5 bubbles abhishekp258, 10 Nov 2016 | Read review
“All rooms are ok. In the front you have a balcony.”
 of 5 bubbles 184bramr, 2 Oct 2016 | Read review
5 of 5