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The Carlton Tower Hotel

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The Carlton Tower Hotel
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217 Reviews from our TripAdvisor Community

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Showing 153: English reviews
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Reviewed 3 weeks ago via mobile

Lovely staff, friendly restaurant staff, who will come to your room upon your request just to explain the content of each meal and its name from the hotel restaurant menu. Room is well equiped with hair dryer, electric kettle, some tea / coffee / sugar : white and brown, and what is MOST IMPORTANT )))) - it's got BEER BOTTLE...

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Helpful?
Thank Lachin K
Management response:

Dear Valued Guest, Greetings from Carlton Tower Hotel!!! I was very pleased to learn how much you enjoyed your stay with us and I would like to thank you for letting us know how impressed you were with the service you received. Thank again and you and we hope to see you soon Best Regards Samer Kaddoura Rooms Division Manager

Syria
Reviewed 4 weeks ago via mobile

It was very nice vacation in Dubai I enjoyed with everything there and the hotel was good, clean and good service but I get one problem when I makes cheek in, I arrived at 7:30 AM the first guy in reception said to me come back at 10 AM and your room will be ready, when I came back at...

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Helpful?
Thank Ebra87
New Delhi, India
Reviewed 5 weeks ago

I was in Dubai for 7 days during January 2017. I had booked the hotel for 3 days as rooms were not available in the hotel i used to stay thinking that i will shift once rooms are available. But when i checked in, from the very first moment i started feeling that my decision of booking the hotel was...

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Helpful?
Thank amitdel166
Singapore, Singapore
Reviewed 4 January 2017

This hotel is perfectly acceptable in terms of facilities and location. The room has minibar (the receptionist will ask if you want this or to remove it), safe for all your belongings, traveller sockets to accept the various plug types. Don't expect a luxurious stay, this is definitely an older hotel and the features and fittings show, but the staff...

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Helpful?
Thank OsmanSingapore
Reviewed 29 December 2016

Location is convenient for the abra river taxi to the old souk, and the swimming pool and poolside bar service were good. Our twin room was a little small as it had a writing desk but barely room the casual table and 2 chairs made it a bit cramped. Other guests seemed to be mainly from Turkey or China so...

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Helpful?
Thank Barney8000
Sofia, Bulgaria
Reviewed 18 December 2016

The hotel location is very good. I stayed at room for single use. Its not big, but good for one person. The bed is comfortable, the room and the bathroom are clean. Water is warm, but not hot. The bed is very comfortable and spacious for one person. The location of the hotel is very good, nice view to Deira...

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Helpful?
Thank DiAngelinah
CarltonTowerHotel, Night Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, Hoping you are fine we thank you for taking your time to write about your recent stay at Carlton Tower Hotel! It is a great pleasure to hear your stay was a pleasant one and your needs and expectations were met from us. We have learned that guests satisfaction can not be archived without teamwork and dedication....

Reviewed 14 November 2016 via mobile

We stayed here in November for 1 night. The entrance is woody and old and smells wet. The rooms are comfortable but room service is extremely slow took them 2 hours to bring international adaptor. Elevators were not working so we had to use the back stairs. Desk staff were friendly and the Arabic coffee and dates a nice touch.

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Helpful?
Thank Wissam C
CarltonTowerHotel, Night Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, We greatly appreciate that you took the time to share your experience during your stay and would like to express our sincere apology for not meeting your expectations. We highly value your feedback as it is important for us, however, we have learned to appreciate more from the suggestions made by our guests which help us to...

Reviewed 11 November 2016

Mohamed at reception is A Super Star..... excellent service and help from him. he made my stay excellent, breakfast was not bad need more variety, room is excellent as usual, late service from housekeeping and room service they passing their duties to each other.

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Helpful?
1Thank Mahmoud S
CarltonTowerHotel, Night Manager at The Carlton Tower Hotel, responded to this review

Dear Mahmoud, Hoping you are fine we thank you for taking your time to write about your recent stay at Carlton Tower Hotel! It is a great pleasure to hear your stay was a pleasant one and your needs and expectations were met from us. We have learned that guests satisfaction can not be archived without teamwork and dedication. Your...

Reviewed 1 November 2016

The Hotel is in a very convenient place, in Deira, with Dubai Metro at 5 minutes walk and airport at 5 stops. Hotel is a little bit aged, but comfort and service are very good, room was clean and comfortable, bathroom complete. Also, I booked at a very convenient rate, so, definitely a very good stop in Dubai.

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Helpful?
Thank Paolo D
CarltonTowerHotel, Night Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, Hoping you are fine we thank you for taking your time to write about your recent stay at Carlton Tower Hotel! It is a great pleasure to hear your stay was a pleasant one and your needs and expectations were met from us. We have learned that guests satisfaction can not be archived without teamwork and dedication....

Reviewed 20 October 2016 via mobile

Resided in this hotel for 6 nights in October of 2016. The overall impression is that of an old (from the late 70's) hotel in dire need of a major overhaul or at least a lot of maintenance in the guest facing areas. Rooms are in general in decent condition but pool, restaurant and bar/night club are really not up...

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Helpful?
Thank Mike S
CarltonTowerHotel, Night Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, We greatly appreciate that you took the time to share your experience during your stay and would like to express our sincere apology for not meeting your expectations. We highly value your feedback as it is important for us, however, we have learned to appreciate more from the suggestions made by our guests which help us to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Staying at the 4-star Carlton Tower Hotel Dubai in the heart of Deira offers hotel guests unrivaled views of the Dubai Creek. In addition to deluxe rooms and suites designed for both the business traveller and the leisure guest we are proud to be one of Dubai's most established hotels. Located on Baniyas Street, close to Naser Square and conveniently located within a 1-minute walk to Baniyas Metro Station offering unrivaled access to Dubai's Metro and transport network. ... more   less 

Additional Information about The Carlton Tower Hotel

Address: Baniyas Road, 19 | Deira Dubai Creek, Dubai 1955, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 5,646 - ₹ 14,181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Carlton Tower Hotel 4*
Number of rooms: 158
Reservation Options:
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Also Known As:
The Carlton Hotel
Carlton Tower Hotel Dubai
Hotel Style:
#137 Spa Hotel in Dubai
#244 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from The Carlton Tower Hotel staff and other travellers.
13 questions
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Questions? Get answers from The Carlton Tower Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breakfast time seemed to get busiest around 8-9am. It's a small restaurant so expect some wait time if you arrive at peak times.”
 of 5 bubbles OsmanSingapore, 4 Jan 2017 | Read review
“Well worth paying a little more for a creek view”
 of 5 bubbles Barney8000, 29 Dec 2016 | Read review
“rooms with sea view are amazing”
 of 5 bubbles hamdan2016, 18 Sep 2016 | Read review
“Ask for a Creek view room”
 of 5 bubbles muneeb529, 6 Sep 2016 | Read review
“Creek View is nice”
  • Creak View at night
 of 5 bubbles SWICKR, 16 Aug 2016 | Read review
5 of 5