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JW Marriott Marquis Hotel Dubai

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5,379 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Marquis Hotel Dubai
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Showing 4,693: English reviews
Hyderabad, India
Reviewed 6 February 2017

The tallest hotel in the world with excellent ambience and fabulous view of Dubai heights. Humble and caring staff. It's hotel for all seasons and for everyone who wants touch the heights of luxury. If you visit Dubai stay in this property.

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Helpful?
Thank Bala Krishna M
DXBJW, Manager at JW Marriott Marquis Hotel Dubai, responded to this review

Dear Guest, Thank you for your review and for choosing JW Marriott Marquis hotel Dubai. Pleased to hear that you enjoyed your stay with us and we are looking forward to having you again as our guest soon. Kind regards, Balan Paravantavida Hotel Manager

Pine Bluff, Arkansas
Reviewed 6 February 2017 via mobile

JW Marriott Marquis Dubai arrival for a week of gorgeous weather January 29 - February 3, 2017, and the moment I stepped out of my private car from the airport to entering through the front door and to the front desk, it was excellence in quality and service throughout my stay. I enjoyed an exceptional accommodation experience in my JW...

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Helpful?
Thank rtrip2travel
DXBJW, Manager at JW Marriott Marquis Hotel Dubai, responded to this review

Dear Guest, What a wonderful review of your stay with us at the world’s tallest hotel, the JW Marriott Marquis Dubai. I am very much delighted to hear that you had an enjoyable and comfortable stay with us. Pleased to hear that you were impressed with the wonderful views of the city from your room and that you were well...

Reviewed 6 February 2017 via mobile

The interior and exterior design of the hotel is very modern and everything is new, the room toilet is very huge and well designed, we are in awe especially the superb service provided by the hotel staffs from the lobby at the check-in. We also went to the breakfast at the hotel restaurant kitchen 6, wide range of food variety...

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Helpful?
Thank Constance K
DXBJW, Manager at JW Marriott Marquis Hotel Dubai, responded to this review

Dear Guest, Many thanks for your review of your stay with us at the JW Marriott Marquis Dubai. Pleased to hear that you were impressed with the rooms and that your stay was made comfortable by our staff. We look forward to welcoming you again as our guest. Kind regards, Balan Paravantavida Hotel Manager

Dammam, Saudi Arabia
Reviewed 6 February 2017

Hi All, I was stayed at this hotel for 4 nights(30/1 to 04/02/17) with bad services I had ever seen before. This hotel management has charged extra 11,700 Dirham without any reason. And also they cheated us and made argument at the reception in front of our family and other guests. I felt very poor services.

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Helpful?
Thank readymix2017
DXBJW, Manager at JW Marriott Marquis Hotel Dubai, responded to this review

Dear Guest, Many thanks for sharing your review of your stay. We are truly sorry that your stay was not up to your satisfaction. We would like to discuss your feedback further. If you would like to connect with us, please do send us an email at mhrs.dxbjw.admin.assistant@marriotthotels.com. We hope to hear from you soon and we hope to have...

Houston, TX
Reviewed 6 February 2017

It was our first time in Dubai and some friends had recommended the JW Marriott. It is a huge hotel and check in was taking quite long. However, they do have excellent customer service. They escorted us to the executive lounge where we were able to have some refreshment and wait until we were finally checked in. The first night...

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Helpful?
1Thank Cantonshopper
DXBJW, Manager at JW Marriott Marquis Hotel Dubai, responded to this review

Dear Guest, Thank you for your review and for choosing JW Marriott Marquis hotel Dubai. Pleased to hear that you enjoyed your stay with us and we are looking forward to having you again as our guest soon. Sincerely, Balan Paravantavida Hotel Manager

Los Angeles, California
Reviewed 5 February 2017 via mobile

Dear JW Marriott Marquis Dubai, I'd like to recognize an exceptional employee of yours. As a Platinum member, I stay at many Marriott hotels around the world. Receiving great service is a common experience to me as Marriott has a premium level of service. I'm also sure that there is special attention paid to Platinum members as well which I...

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Helpful?
Thank dannylee1125
DXBJW, Manager at JW Marriott Marquis Hotel Dubai, responded to this review

Dear Guest, Thanks for a delightful review of your stay at the world’s tallest hotel, the JW Marriott Marquis Dubai. I am very happy to hear that you had a comfortable and enjoyable stay with us. I will be sure to share your compliments with Soohyun and ensure that she is recognized for her efforts. We look forward to having...

Reviewed 5 February 2017 via mobile

I was here in January with my friends to celebrate my 40th birthday and I couldn't have picked a better place to stay for this special occasion. From the minute we arrived at the front door we were greeted with smiles and great service. The rooms were utterly luxurious, with a huge king bed, the latest mod cons, oh and...

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Helpful?
Thank Linda M
DXBJW, Manager at JW Marriott Marquis Hotel Dubai, responded to this review

Dear Guest, Many thanks for sharing your wonderful review and for choosing to spend such a special occasion at the world’s tallest hotel, the JW Marriott Marquis Dubai. Pleased to hear that you had a memorable experience with us and that our associates were able to contribute to such a unforgettable stay. I will be sure to share your kind...

Reviewed 5 February 2017 via mobile

It's the best hotel i've ever booked in dubai. Fair prices and amazing site. The staff are really polite and they respond really fast. The rooms are awesome, well equipped, comfortable beds and the view is wonderful. Food is delicious. i was in a hurry and didn't have time to take my flight boarding from the airline office. They printed...

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Helpful?
Thank fahad e
DXBJW, Manager at JW Marriott Marquis Hotel Dubai, responded to this review

Dear Guest, Many thanks for your review of your stay with us at the JW Marriott Marquis Dubai. Pleased to hear that you were well taken care of by our staff. I will be sure to share your compliments with them to inspire and motivate them to continue to deliver exceptional customer service. We look forward to welcoming you back...

Dayton, Ohio
Reviewed 5 February 2017 via mobile

I had a relatively long stay at this hotel, 6 nights. I am a platinum elite member, so this was main motive to book this hotel. I used my points to pay for the stay. The check in process was straight forward and I got upgraded to a corner suite. This hotel is HUGE. Two towers with each as high...

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Helpful?
2Thank Dunga9999
DXBJW, Manager at JW Marriott Marquis Hotel Dubai, responded to this review

Dear Guest, Thank you for taking the time to share your review of your stay with us. We are truly sorry that some aspects of your stay did not meet your expectations and was not up to your satisfaction. I have shared your feedback with our leaders to ensure that corrective action is put in place. If you would like...

Reviewed 4 February 2017

What a fantastic experience. From the moment we checked in to when we checked out, we were treated exceptionally well. Even when we had a minor issue, the Guest Relations Team went out of their way to resolve the issue led by Nikita. A shout out to Positano restaurant & in particular, Anto who looked after us so well. A...

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Helpful?
2Thank Sandra M
DXBJW, Manager at JW Marriott Marquis Hotel Dubai, responded to this review

Dear Guest, Many thanks for sharing your review and for choosing to stay at the world’s tallest hotel, the JW Marriott Marquis Dubai. I am very much delighted to hear that you had an excellent stay with us and that your stay was made comfortable by our associates. I will be sure to pass on your kind words to the...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free Internet
Food & drink at the hotel
Garden
Garden
Cuisines: Peruvian, Latin, South American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast Available
Official Description (provided by the hotel)
Dubai is a city of awe-inspiring ambition and unsurpassed luxury, home to the world's tallest building, the largest shopping mall, the iconic Palm and the JW Marriott Marquis Hotel Dubai the worlds tallest hotel. It is a place where dreams come true. Offering a spectrum of business facilities for the most discerning of travelers. It is a brand synonymous with intuitive service and refined taste, a title given only to the finest properties in the Marriott portfolio. Elevated above Dubai's business district, on Sheikh Zayed Road, the JW Marriott Marquis Dubai resides in the Business Bay area. Spread across two iconic towers, the hotel features exceptional event and business facilities, an enticing array of bars and restaurants and the sublime Saray Spa and Health Club. ... more   less 

Additional Information about JW Marriott Marquis Hotel Dubai

Address: Sheikh Zayed Road | Business Bay, Dubai 121000, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 8,771 - ₹ 28,210 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Marquis Hotel Dubai 5*
Number of rooms: 1608
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Marriott and Jetsetter so you can book your JW Marriott Marquis Hotel Dubai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#9 Business Hotel in Dubai
#14 Spa Hotel in Dubai
#16 Romantic Hotel in Dubai
#17 Luxury Hotel in Dubai
#19 Family Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Marquis Hotel Dubai staff and other travellers.
134 questions
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Questions? Get answers from JW Marriott Marquis Hotel Dubai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are nice”
 of 5 bubbles shaihantn, 25 Mar 2017 | Read review
“the deluxe room have a great coffee machine, rooms beautiful, quite and sunning views over the desert, river or ocean and city”
  • great views from your room
  • confirmable lounge chairs to relax and enjoy the views
  • such beautiful views from the tallest hotel in the world
  • great space great displays
  • fantastic size so much room and beautifully design nothing wrong
  • love the views
 of 5 bubbles mje0250400, 24 Mar 2017 | Read review
“Higher floors have great views”
  • room
  • complimentary newspaper
 of 5 bubbles billmT1102MI, 24 Mar 2017 | Read review
“Ask for 30 plus floor facing city or sea. they are best rooms. dont go for rooms facing DMAC side, there is nothing much to see.”
 of 5 bubbles FRIGTEMP, 24 Mar 2017 | Read review
“Just ome for teh best service excellent room, view of the whole city”
 of 5 bubbles Sawda, 24 Mar 2017 | Read review
5 of 5