My boyfriend and I spend most of the time in the hotel when he visits me here in Dubai and I can only say one thing..they have the best customer service. Staffs are very good specially to Mazhar in the executive lounge who always takes care of us and go beyond meeting our basic needs..his smoothie is the best 👍😊
I called the reception for help with my fridge and Avtar contacted mr as quickly as possible, Avtar helped me fix my fridge and it was a quick, effective and stress free experience! Now I can enjoy my cold drinks and I didn't even have to ask hundred times lol, Thanks Avtar!!!!
By far the best hotel i have ever stayed in! It had everything and the staff are what made this stay magical! Stayed on a family holiday even though its mainly a business hotel but this didn't put us off. From picking us up at the airport to transportation to The Atlantis 6 days later it was just faultless. The staff and management in Kitchen 6 restaurant were beyond helpful and NOTHING was too small or big for them. Dennis was brilliant and took time out of his busy day to sit with us and make it a really personal experience. I am fussy, but i just couldn't fault anything in this hotel. Without doubt the best hotel i have stayed in outside the UK. BRAVO!!!
recently visited the hotel to go for the kitchen 6.. However what stood out for me was the hospitality of every staff in the hotel. I would like to specially thank Mr. Mani from bell desk. He was super helpful and always kept smiling and being helpful while we waited for the car. He also made sure we are attended immediately.
I recently visited the hotel to go for the spa. However what stood out for me was the hospitality of every staff in the hotel. I would like to specially thank Mr. Rodel from valet. He was super helpful and always kept smiling and being helpful while we waited for the car. He also made sure we are attended immediately.
1) The hotel twin towers stand out among a busy Dubai SkyLine - this was the first observation as we rode to the hotel. 2) The hotel staff was super polite starting with check-in, room service, housekeeping & kitchen 6 breakfast buffet. 3) Our kid absolutely enjoyed the heated pool while we enjoyed the happy hour drinks. 4) A shoutout to Vidhi from the Guest Experience team for upgrading our room, sending in the complementary cakes for our anniversary & kid's birthday and setting up the rose-filled hot-tub. Will definitely be coming back again on my next trip to Dubai.
the lobby excellent worm welcome mani Fantastic service and a great food and drink offering, in the was great and the service level really added to our enjoyment. The mani was brilliant as were the . Would recommend the hotel,
Hotel is great. Warm and welcoming people. Breakfast always great. Sarad was very helpful with our photos for memories. He served us really well. View is really great and we would love to come back here again.
Fantastic service and a great food and drink offering, in the Executive Lounge. Karan was great and the service level really added to our enjoyment. The laksa was brilliant as were the Arabian desserts. Would recommend the hotel, including the fantastic gym
Nice room and service. The pool area is also great. Gym is spacious. We especially liked the executive lounge where we were treated very kindly. Thank you Malik and Karan for your great service and for our discussions. We look forward to coming back.
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