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Marco Polo Hotel

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#194 of 544 Hotels in Dubai
Certificate of Excellence
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Marco Polo Hotel
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602 Reviews from our TripAdvisor Community

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Showing 503: English reviews
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

Let me begin with a positive note ,the staff are friendly and attentive .Okay so as we approached marco polo my first thoughts were dont judge a book by its cover so I didnt , the valet parked our car which was nice seen as we arrived late . I got in and there was this horrendous smell all the... More 

Helpful?
Thank Nadia S
MPHDubai, Group General Manager at Marco Polo Hotel, responded to this review

Dear Nadia, Thank you for taking time to present us with your valuable feedback and your kind words of appreciation of our friendly and attentive staff and the valet parking service offered for your convenience. We try very hard to make sure that each guest has a memorable stay and appreciate valuable feedback to help us improve. We will surely... More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago via mobile

The motel is beautiful done. The furnishings are perfect and comfortable. There were lots of shops within close walking distance. The staff was friendly and professional and the various restraunts were wonderful to spend a night in at the hotrl.

Helpful?
Thank Connie H
MPHDubai, Group General Manager at Marco Polo Hotel, responded to this review

Dear Connie, We are delighted to read of your wonderful appreciation of Marco Polo Hotel and we are very grateful indeed for the generous praise you have given. From the perfect , comfortable furnishings , central location , to the friendly professional staff , thank you so much and we all look to welcoming you back soon here in sunny... More 

Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 October 2016 via mobile

Four star hotel good on a budget We took the family room with two king size beds Service is good Outdoor pool is great service wonderful Room service food don't go there rubbish Hotel has restaurants which are clean good food

Helpful?
1 Thank D4hda
MPHDubai, Group General Manager at Marco Polo Hotel, responded to this review

Dear Guest, Value for money accommodations is our goal and we are delighted to read your appreciation of our efforts from service to food offers at our restaurants. We have noted you comment on the room service and have informed the concerned Department Head for necessary action. Once again, thank you and we hope to welcome you back again soon.... More 

Bangalore
Level Contributor
60 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 October 2016

Wanted to write about it for a long time but finally done now. It was a wonderful experience for having chosen the Marcopolo hotel during our stay in Dubai this Feb. The experience on ground was quite in line with what was reviewed by fellow travelers which was very good. Location - It is situated in the older part of... More 

Helpful?
1 Thank girishglg
MPHDubai, Group General Manager at Marco Polo Hotel, responded to this review

Dear Girishglg, It was a pleasure having you with us at Marco Polo Hotel Dubai and I would like to sincerely thank you for your comments of appreciation which shared with us the pleasure and joy you experienced during your stay with us. It is always very rewarding to receive such positive feedback, as we continually strive to improve and... More 

Blackpool, United Kingdom
Level Contributor
67 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 15 October 2016

We stayed here for 3 nights on our way home from Mauritius! We were looked after right from the minute we walked in through the door. Our room was very comfortable & big with a minibar, tea & coffee facilities as well as a good bathroom. Breakfast each morning was plentiful & delicious! All the staff were friendly & helpful... More 

Helpful?
1 Thank Jeany_11
MPHDubai, Group General Manager at Marco Polo Hotel, responded to this review

Dear Jeany_11, We are glad that you chose to stay with us and happy to note that we were able to provide you a comfortable respite for your journey from Mauritius. We are located in the older district of Dubai and perfect for transient travelers curious to catch a glimpse of Arabian culture en route to other destinations. Proximity to... More 

Sydney, Australia
Level Contributor
124 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 11 October 2016

This is an absolutely delightful hotel and if I’m in Dubai again, will definitely be staying here. The air conditioned rooms are very spacious and spotlessly clean. Plenty of room for clothing to be hung up and the bathroom is a very good size with room to place all your bits and pieces. The décor of the entrance foyer is... More 

Helpful?
Thank Sherpa123
MPHDubai, Group General Manager at Marco Polo Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to write us a review. Your kind and generous comments have elated not only the management but all staff who had the privilege of serving you. It is feedback such as yours that makes us strive even harder to always go the extra mile for all our guests. Your words... More 

Leeds, United Kingdom
Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 10 October 2016

We visited Dubai to break the flight from Sri Lanka and were there for just 3 nights. The hotel is well positioned for seeing the city and we found the staff very helpful. The room, although a little dated was clean and perfectly adequate. The same can be said about the bathroom. The breakfast was fine although some strange combinations... More 

Helpful?
Thank mike m
MPHDubai, Manager at Marco Polo Hotel, responded to this review

Dear Mike, We are glad that you chose to stay with us and happy to note that we were able to provide you a comfortable respite for your journey from Sri Lanka. We are located in the older district of Dubai and perfect for transient travelers curious to catch a glimpse of Arabian culture en route to other destinations. Proximity... More 

Paihia, New Zealand
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 October 2016

This hotel might have been lovely in its day but that was obviously a long time ago. The room I had was satisfactory but so old. The reception staff need more training as I was left waiting for ages for checkin to be completed something you don't need late at night after a long flight.

Helpful?
Thank Rhonda2014
MPHDubai, Group General Manager at Marco Polo Hotel, responded to this review

Dear Rhonda, Thank you for your feedback and on behalf of the entire team I would like to sincerely apologize that your expectations were not met during your recent stay with us. We have taken good note of your comment and have briefed the team especially Front office and Housekeeping to take necessary corrective action, the results of which we... More 

Auch, France
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 October 2016

We arrived at 1am after a long flight, the receptionist asked if we had a booking even though we had given her the paper with all the details on it she proceeded to tell us there was no booking for us( it had been made and paid for months ago). We did get a room over an hour later, the... More 

Helpful?
Thank Geoffnkath
MPHDubai, Group General Manager at Marco Polo Hotel, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback of your recent stay. On behalf of the entire team I would like to apologize that your experience was not all that it could have been. We try very hard to ensure guest comfort and appreciate valuable feedback like this to help us improve. We have noted all... More 

Brisbane, Australia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 October 2016

This hotel has staff that cannot be faulted. They are very helpful and considerate, plus professional. The double room is very comfortable, complete with places to put bags and to relax in. Beds are excellent. The bathroom is adequate, although the hairdryer leaves much to be desired - more like a reverse cycle vacuum cleaner and the handle is the... More 

Helpful?
Thank MargandIan
MPHDubai, Group General Manager at Marco Polo Hotel, responded to this review

Dear Guest, Thank you so much for taking time to share you wonderful stay experience at the Marco Polo Hotel. We would also like to thank you for taking the time to acknowledge the efforts of our staff. I truly believe that it is comments such as yours that make a difference to our staff and our hotel. When these... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
At the centre of Dubai’s business and leisure district in Deira, the Marco Polo Hotel offers quick and friendly service to business and leisure travellers. A sleek, classy experience of primary hospitality filled with warm ambiance lies within the glass curtain facade. The hotel has a host of premium outlets that takes you on a culinary journey while the recreational facilities and culture of hospitality helps you unwind and enjoy a relaxed holiday. Bon voyage on a silk route to hospitality. ... more   less 

Additional Information about Marco Polo Hotel

Address: Al Muteena St | PO Box 25570, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 5,608 - ₹ 17,030 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marco Polo Hotel 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Marco Polo Hotel Dubai
Marco Polo Dubai
Hotel Marco Polo
Hotel Style:
#54 Best Value Hotel in Dubai
#117 Family Hotel in Dubai
#161 Business Hotel in Dubai
#169 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Marco Polo Hotel staff and other travellers.
32 questions
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Questions? Get answers from Marco Polo Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for higher rooms, great breakfast spread, boon for South Indians”
 of 5 bubbles girishglg, 17 Oct 2016 | Read review
“We were on the 4th floor which was nice & quite.”
 of 5 bubbles Jeany_11, 15 Oct 2016 | Read review
“The room we were in was on an upper floor and very quiet.”
 of 5 bubbles Sherpa123, 10 Oct 2016 | Read review
“We were given an inside room that was awful our friend had a window room which was slightly better”
 of 5 bubbles Geoffnkath, 6 Oct 2016 | Read review
“Rooms at the back of the hotel, away from the main road, are quieter.”
 of 5 bubbles MargandIan, 6 Oct 2016 | Read review
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