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The Palace at One&Only Royal Mirage Dubai

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1,507 Reviews from our TripAdvisor Community

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There are newer reviews for The Palace at One&Only Royal Mirage Dubai
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Showing 1,247: English reviews
Hertfordshire
Reviewed 4 June 2014

This was our 6th visit to the Royal Mirage, The Palace and we are already looking forward to the 7th next year. The whole ambiance is one of understated luxury and many of the staff are like old friends. The quality of the food at all of the four resort hotels is excellent. We have visited over the years many...

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Helpful?
3Thank FoodiesHerts
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Guest It is always a pleasure to welcome our repeat guests. We thank you sincerely for the time you have taken to share your recent experience at our resort. Each team member you have mentioned will be notified of your kind comments. We indeed apologise if we have come short of meeting some of your expectations at the Residence...

Dubai, United Arab Emirates
Reviewed 3 June 2014

Pros: Beautiful pool, great access to the beach, spacious rooms, fantastic food. Cons: With all the above there was something that would upset you. Late room check in, poor in-house guest service, everything took time! Pillows in the bedrooms were super uncomfortable. Worst part was the check out. where they charged us $2 for using the landline of the hotel...

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1Thank ayanmib
London, United Kingdom
Reviewed 1 June 2014

We looked at many hotels in Dubai, it being our first time here. Spent 6 nights here and loved every moment. We travelled with our 6 year old son. All hotel staff were very attentive and polite. Good choice of restaurants, Nina (Arabian Court) was our favourite - fab fusion of flavours and great decor. Lovely range of food for...

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2Thank ubheys
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Guest Thank you so much for sharing your recent experience. We sincerely appreciate your kind feedback on each area of the resort, and indeed delighted to read that you enjoyed the facilities and services provided by our team of dedicated members. We value your comments and suggestions which are shared with all and look forward to your return visit...

Sidcup, United Kingdom
Reviewed 28 May 2014

Our second visit to this lovely Hotel and hopefully not our last the service is excellent and all the staff are so helpful and friendly it is so relaxing by the pool or on the beach all the restaurants are very good we stayed in the Palace Gold Club which is excellent value would recommend this Hotel and cannot wait...

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Helpful?
Thank Susan R
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Guest It was a pleasure to welcome you back. Thank you so much for sharing your recent experience, and indeed delighted to read that you once again enjoyed our facilities and services provided by our team of dedicated members. We value your comments and suggestions which are shared with all and look forward to your return visit in a...

Dubai, United Arab Emirates
Reviewed 27 May 2014

Very good hotel Beautiful gardens, attentive staff, focused on customers' expectations. The beach, the swimming pool are big, space between the chairs, no noise, just a place to relax and enjoy for a special occasion!!! The Spa can do better; I went there with my husband and no questionnaire before the treatment (6 months after my surgery), and We would...

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1Thank Gaihera
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing your experience related to your recent stay with us. We indeed apologise if we have come short of meeting your expectations at the Spa. Rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We hope that you will give us the opportunity of...

Rotterdam, The Netherlands
Reviewed 27 May 2014

I've been to a few excellent hotels in Dubai so far, but this is absolute the best! The service is great, the atmosphere is amazing and it feels like your in some tale of Thousand and One Nights. The staff is very friendly and willing to make sure your stay is as pleasant as possible. The gardens of the hotel...

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2Thank SophiaMaat
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Sophia, Thank you so much for sharing your recent experience, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We value your comments and suggestions which are shared with all and look forward to your return visit in a not too distant future. Kind Regards Management Team One&Only Royal...

New York City, New York
Reviewed 26 May 2014

Palm Island and now the Palm Island parking structure have ruined the views of this hotel and the magical feeling that the hotel used to have. The level of elegance, care and attention to details do not live up the history and reputation of the hotel or brand. The same complaints carried over to the Eau Zone restaurant. The king...

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2Thank JADE-NY0079
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear John, Thank you so much for sharing your experience related to your recent stay with us. We indeed apologise if we have come short of meeting your expectations and rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We will endeavor to contact you personally, and hope that you will...

Durham UK
Reviewed 18 May 2014

The staff at this hotel are all very nice. The hotel is welcoming and very friendly, however the hotel is looking a little tired. The rooms were okay, not as good as usual in a Dubai hotel. The towels on the sun loungers really needed to be replaced, they were all stained and clicked. Restaurants were good, the food was...

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1Thank Pj
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing your experience related to your recent stay with us. We indeed apologise if we have come short of meeting your expectations and rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We hope that you will give us the opportunity of welcoming you...

Zurich
Reviewed 15 May 2014

Before writing my comments on the hotel, I unfortunately need to start with a negativ comment. It cannot be that these days, there is a hotel of that quality that doesn't offer free WiFi in the hotel rooms. To make guests pay for this service is really outdated and the hotel management should address this issue right away. Every restaurant...

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Helpful?
3Thank honeggm
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Guest Thank you so much for sharing your recent experience, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We value your comments and suggestions which are shared with all. Furthermore, we are delighted to share the great news, that you will be pleased to benefit from complimentary WIFI/e-mail...

A TripAdvisor Member
Harlow, United Kingdom
1 review
Reviewed 12 May 2014

Our first time in dubia and we weren't disappointed,the hotel was spectacular inside and out,the staff were friendly and nothing was to much trouble even down to having our glasses cleaned as we sat by the pool.the food was lovely and there was a good variety,our room was on 4th floor and was beautiful,the only thing was the lack of...

Review collected in partnership with Virgin Holidays
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Thank A TripAdvisor Member
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Guest Thank you so much for sharing your recent experience, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We value your comments and suggestions which are shared with all and look forward to your return visit in a not too distant future. Kind Regards Management Team One&Only Royal...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Palace at One&Only Royal Mirage conjures the magic of Arabia, a domain where guests may wander amidst the abundant gardens or stroll amongst the meandering water features. The property is generous, with 231 guest rooms and suites, on a private beach that offers rich leisure facilities, such as the impressive temperature-controlled swimming pools, water sports centre, tennis courts, golf putting green, ‘KidsOnly’ children’s facilities and, most importantly, a tranquil haven for rest and relaxation. ... more   less 

Additional Information about The Palace at One&Only Royal Mirage Dubai

Address: Al Sufouh Rd | Jumeirah Beach, Dubai 37252, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 31,386 - ₹ 89,188 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palace at One&Only Royal Mirage Dubai 5*
Number of rooms: 231
Reservation Options:
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Also Known As:
The Palace At One&Only Royal Mirage Dubai Hotel Dubai
The Palace At One And Only Royal Mirage Dubai
Royal Mirage Dubai
Hotel Style:
#4 Top resorts Hotel in Dubai
#10 On the Beach Hotel in Dubai
#23 Luxury Hotel in Dubai
#25 Family Hotel in Dubai
#41 Romantic Hotel in Dubai
#97 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from The Palace at One&Only Royal Mirage Dubai staff and other travellers.
26 questions
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London, United Kingdom

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Questions? Get answers from The Palace at One&Only Royal Mirage Dubai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't know enough about the other rooms available, but I think they are all as good as each other.”
 of 5 bubbles kevinR9709VF, 17 Jan 2017 | Read review
“Gold club is worth it.”
 of 5 bubbles stewck, 15 Jan 2017 | Read review
“Go for the Gold Club if you want a luxurious room and the most amazing afternoon tea!”
 of 5 bubbles Polly23667, 15 Jan 2017 | Read review
“All rooms are of a very high standard.”
 of 5 bubbles annementiply, 11 Jan 2017 | Read review
“All rooms have beautiful views to the gardens and sea beyond”
 of 5 bubbles Hill2017, 1 Jan 2017 | Read review
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