I recently traveled to Dubai for 2 weeks and stayed at Grand Hyatt. I had a reservation at another competitive hotel for the second week of my trip but Grand Hyatt was so amazing that I decided to just stay during my entire trip. I was so happy with my decision to stay there. The staff were all wonderful. They show extra care to your need. Upon my arrival, the mini bar in my room was not keeping drinks cool enough and when I sent an email about that, within a few minutes, there was a mini fridge in my room with some flowers and a fruit platter. I felt truly appreciated as a client. Truly amazing how they treated me. Will definitely stay there again at my next trip.
Stayed for 5 nights at the Grand Hyatt and thoroughly enjoyed our stay. From check in to check out the staff were polite and extremely helpful. My husband and I stayed in a garden view room which had plenty of space for the two of us. The room was very clean and comfortable. We wanted a few days of rest and we enjoyed our time by the pool during the day. The staff at the poolside bar and restaurant were lovely and looked after us all day. A big thank you to Nava, Kabila, Sameer and Asfar for your excellent service. Our favourite restaurant in the evening was Andiamo, the Italian. Food was really tasty and plentiful. Melissa was front of house and lovely to talk with and very good at her job. Also thank you to Ahmed who was in charge of Shisha. The grape and mint was an amazing combination. We will definitely return to the Grand Hyatt.…
We had great stay in Hyatt. Nice rooms with a wardrobe. Great territory - many pools, trees, grass. So it was great to walk with the kids on the hotel territory. The hotel has a winter garden inside that was the saver during the afternoon heat. I enjoyed walking with kids there. There is a nice kids club (additional fees shall be payed). The staff was very nice and welcoming, my kids loved them. The hotel has a nice gym and spa. I was happy to find the powerplate in the gym. Great breakfasts, lunch and dinners. If something was needed - restaurant staff was happy to help. The only thing that I missed was the corner with healthy baby food, but the guys always arranged the suitable meals like fish without salt or sauces, meat, berries. Dear Sridnar, Kajol, Nadi, Rizan, Somesh, Lissa and Chef Sashi, thank you so much. You surrounded us with so much care. We really felt like home and it was so sad to leave…
The best of Dubai at a Great price and with lots of amenities , this hotel was excellent and exceptional very clean every thing under one place I Love the restaurant, the spa, and the activities planed for me.
My family was very happy and satisfied and also the behavior of the staff was great, especially in the breakfast area, especially Mr. Ray.We are very determined to have a trip to Dubai and the Grand Hotel of Life next year as well
Great service and attention to detail from the get go. Service with a smile and saying yes to the client on any and all “reasonable” requests. Completed a 15 day stay for a business matter and service across the board from the restaurants to the front desk to the porters and even housekeeping was great. Sanjeev and the many in breakfast crew to the cooks and waiters the service was exceptional. Remembered what I had and liked and always accompanied with pleasant discussion. Even made some special requests over the weekend to have housekeeping in the early morning at 7:00 am and was done immediately. Immaculate cleaning and great gym and the best home away from home for a long stay
Enjoyed our stay, bed and pillows super comfortable. Hotel is really nice. The gym and spa facilities were excellent. Most staff are friendly and welcoming. The swimming pool and hotel grounds were lovely.
Best Massage & Spa in Dubai. The professional masseuses at the Spa in the hotel are excellent. Have been at rhe hotel for more than 10 years and really know what there doing with your body and therapy. Really the best massage I've had in Dubai and the Spa facilities afterwards are excellent. Particular mention to masseuse Mike!
A lovely hotel very opulent and top of the range facilities. Great food and service. Outstanding value for money. Enjoy the daily grand buffet with live cooking stations. Amazing staff Dwayne and Sunita at check and the lovely Rabie at the buffet restaurant and be mesmorised by his wonderful mocktails. He is adored by everyone!
They are not from this world i guess, booked a package with dinner included, however there dinner timings are from 6-8 PM, who on this earth eats dinner between 6-8 PM. Not recommend at all stay at some property who knows what is hospitality