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Jumeirah Emirates Towers

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Jumeirah Emirates Towers
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2,567 Reviews from our TripAdvisor Community

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There are newer reviews for Jumeirah Emirates Towers
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Showing 1,904: English reviews
Bournemouth, United Kingdom
Reviewed 20 April 2016

Am mid way thru my stay here are the plus and minus points of this hotel you should be aware of if booking. Cons: No help on arrival with taxi door or bags or even hello from the many outside staff when we arrived. Poor check in, had to correct check in staff when given an inferior room to the...

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Helpful?
Thank Hatchsteve
Sven W, General Manager at Jumeirah Emirates Towers, responded to this review

I am extremely concerned and disheartened in reading your review. I certainly understand your frustration and this is definitely not the level of service we are renowned for. I would like to personally apologize for the obvious inconveniences that were caused to you, please feel free to contact me directly at sven.wiedenhaupt@jumeirah.com I look forward to speaking to you. Sincerely,...

Reviewed 19 April 2016 via mobile

As we stayed her during the birthday of my girlfriend, we were lucky to get an upgrade to a suit at level 45 - awful view to the sea! The room was perfect equipped and absolutely clean. Beside this, we were impressed by the service of the whole team. One example: at the birthday we booked restaurant via the concierge...

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Helpful?
Thank Marcel S
Sven W, General Manager at Jumeirah Emirates Towers, responded to this review

I am absolutely delighted to hear that we were able to help make your girlfriend's birthday celebration a truly memorable one. Thank you for taking the time to leave such a great review and sincerely appreciate your heartfelt advocacy to our many tripadvisor readers. I certainly look forward to welcoming you back again soon. Sincerely, Sven Wiedenhaupt General Manager

Reviewed 18 April 2016 via mobile

Best service we've received during our travels. It houses an incredible staff, very spacious luxurious rooms, and a beautiful swimming pool. The staff made it the best. They were top-level, professional, well-educated individuals committed to service and hospitality. I would stay there again in a heartbeat.

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Helpful?
Thank Elvisinthe60s
Sven W, General Manager at Jumeirah Emirates Towers, responded to this review

Wow, I could not be prouder of the fantastic depiction you have expressed on your recent stay at The Jumeirah Emirates Towers. We can’t wait to have you back with us. Sincerely, Sven Wiedenhaupt General Manager

Reviewed 17 April 2016

The most memorable part of this hotel is how lovely the lobby smells. Just like fresh flowers and expensive perfume but somehow nicer. The elevators are also quite memorable; very distinct glass capsules that shoot up and down an exposed shaft. The room was comfortable and the bathroom was even better (the tub alone makes it worth it). The U.A.E...

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Helpful?
Thank yayfriday
Sven W, General Manager at Jumeirah Emirates Towers, responded to this review

I am thrilled by your glowing review. Your depiction of our lobby as being "lovely smelling lobby" is truly humbling! I am also elated that the captivating views from within your suite left you mesmerized. Our goal is to create the single most significant experience for our guest, and I am delighted to know we have exceeded your expectations. Thank...

Birmingham, United Kingdom
Reviewed 17 April 2016 via mobile

We booked a 3 night stay at JET for 2 adults and 3 children. We received a free upgrade to a suite which was a great gesture from the staff and we were delighted with the room and stunning views. This is a business hotel and in the morning you notice alot of cars coming and going with business type...

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Helpful?
Thank shab187
Sven W, General Manager at Jumeirah Emirates Towers, responded to this review

Wow, we could not be prouder of the wonderful depiction you have expressed on your 3 night stay at Jumeirah Emirates Towers. I am absolutely delighted by your title as "Brilliant" and very proud that we live up to your expectation! Thank you for taking the time to leave such a great review. I certainly look forward to welcoming you...

doha
Reviewed 17 April 2016

I stayed with my family in the Jumeirah Emirates Towers Hotel for 4 nights and wow what an amazing stay it was :) ..i booked twin deluxe room from booking.com but to my surprise the hotel management upgraded the room into deluxe suite as they got to know that i was traveling to Dubai to celebrate my son's birthday. Reception:...

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Helpful?
Thank xADDICTIONx1
Sven W, General Manager at Jumeirah Emirates Towers, responded to this review

So delighted you found every aspect of your visit to your satisfaction and of course it’s especially pleasing to learn the team took excellent care of you in celebrating your son's birthday. It’s great to hear you enjoyed your full buffet breakfast offering a wide array of delights from around the world. We really appreciate your recommendation and hope we...

Reviewed 15 April 2016

I stayed in the Jumeirah Emirates Towers Hotel for 3 nights in a Club Room, costing 2500 AED per night (tax included). The room was not bad, very spacious and with all the features required for this category of hotel. However I found it far too functional, without any particular charm or allure you can expect for this price. The...

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Helpful?
Thank Fabrice_KL
113325, General Manager at Jumeirah Emirates Towers, responded to this review

I am extremely concerned and disheartened in reading your review. I certainly understand your frustration and this is definitely not the level of service we are renowned for. I would personally like to apologize for the obvious inconveniences that were caused. I believe a member of my team has already reconnected with you, however, please do feel free to contact...

Reviewed 13 April 2016 via mobile

Stayed here for the first week of April with my wife and two very young children. The hotel is located near downtown and offers shuttle services to the Dubai mall and the wild wadi waterpark. Both locations offering so much to do for families. The staff was very welcoming and we found all our needs attended to immediately. Originally we...

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Helpful?
Thank Shoaib B
113325, General Manager at Jumeirah Emirates Towers, responded to this review

It is truly a delight to read your review and know that my team was able to create such a memorable experience for you and your family. We do cater very well to all our leisure guest and families and your review proves that. I am particularly pleased to hear that we were able to exceed your expectations and sincerely...

London, United Kingdom
Reviewed 12 April 2016 via mobile

Superb business hotel in Dubai. Great and spacious rooms, fantastic facilities and based in a central location. The staff are very polite and quickly found a room for me despite an early arrival. The views of DIFC and the Burj Khalifa were an excellent bonus. Quality and range of food was also good, with restaurants both inside and immediately outside...

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1Thank brough15
113325, General Manager at Jumeirah Emirates Towers, responded to this review

I am humbled with your sentiments and ecstatic that we were able to create the perfect stay for you. Thank you for the wonderful title "Awesome business hotel!" We can’t wait to have you back with us. Sincerely, Sven Wiedenhaupt General Manager

Dubai, United Arab Emirates
Reviewed 10 April 2016 via mobile

The Boulevard is a high end Shopping and Dining complex covering two levels and connecting the two iconic Emirates Towers - one being a Hotel run by the Jumeirah Group and the other being a Commercial Complex. This landmark opened in 2000 and I have visited on countless occasions. I don't recall the last time I shopped here but have...

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Helpful?
Thank AshleyAzavedo
113325, General Manager at Jumeirah Emirates Towers, responded to this review

We are thrilled by your terrific review and for taking the time to share a few memorable moments with our tripadvisor community. We truly appreciate your patronage to the Emirates Towers restaurants. We hope this will be one of many returns. Sincerely, Sven Wiedenhaupt General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Tokyo at the Towers
Tokyo at the Towers
Cuisines: Japanese, Asian, Sushi
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Jumeirah Emirates Towers

Address: Sheikh Zayed Rd | Trade Center 2, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 11,085 - ₹ 33,061 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Emirates Towers 5*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Jumeirah International, Priceline, Hotwire, Despegar.com, Travelocity, Agoda, Hotels.com, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Jumeirah Emirates Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Emirates Hotel
Jumeirah Emirates Dubai
Hotel Style:
#8 Family Hotel in Dubai
#11 Romantic Hotel in Dubai
#12 Spa Hotel in Dubai
#15 Luxury Hotel in Dubai
#20 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Emirates Towers staff and other travellers.
87 questions
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Questions? Get answers from Jumeirah Emirates Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are lovely”
JagBhandal, 23 Apr 2017 | Read review
“so higher so better view !”
donphilipo, 18 Apr 2017 | Read review
“Higher floor the better.”
nimrodnm, 17 Apr 2017 | Read review
“choose a high-floor to have great city view”
  • standard room bathroom
  • standard room
  • 27th floor
  • standard room
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618michalh, 17 Apr 2017 | Read review
“Walking distance to the DIFC.”
franksG4192KJ, 15 Apr 2017 | Read review
5 of 5