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3/9/2017 4/9/2017
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    Shangri-La Hotel, Dubai

    Sheikh Zayed Road | PO Box 75880, Dubai, United Arab Emirates
    Hotel website
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    Best prices for your stay
    3/9/2017 4/9/2017
    Savings alert: 30% below average rate

    The price you found is 30% lower than this hotel's average rate of US$ 247/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$ 280
    US$ 173
    SAVE US$ 107
    US$ 269
    US$ 200
    Traveller (296)
    Room & Suite (455)
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    Overview
    • Excellent82%
    • Very good13%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “horizon club” (25 reviews)
    “ultra lounge” (17 reviews)
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Butler Service
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
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    Four Points by Sheraton Sheikh Zayed Road, Dubai
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (484)
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    There are newer reviews for Shangri-La Hotel, Dubai
    See the most recent reviews

    351 - 355 of 420 reviews

    Reviewed 3 January 2017 via mobile

    Up on arrival, waited 20 minutes to check in, the front desk was obviously understaffed. The next morning, during breakfast, it was obvious they were understaffed again. When I return to my room after a day of fun in Dubai, I quickly notice someone has...More

    1  Thank Wade L
    Response from Gerhard H, General Manager at Shangri-La Hotel, DubaiResponded 8 January 2017

    Dear Wade L, I am concerned to read that we have had a lapse in service on your visit and I would like to sincerely apologize on behalf of the hotel for not delivering as promised. We strive to surpass the expectations of our guests...More

    Reviewed 1 January 2017 via mobile

    Super. Omar of ikandy ultra lounge very professional and super service. great ambience. Recommend this place. I will definitely visit again with my friends.music is great. Good sheesha and fingerfood.More

    3  Thank Jamila M
    Response from Gerhard H, General Manager at Shangri-La Hotel, DubaiResponded 2 January 2017

    Dear Jamila M, Happy New Year! Thank you for your comments on your recent stay. We are glad to hear that you had a wonderful experience in iKandy. Your kind comments are indeed rewarding and I will be sure to let Omar know. He will...More

    Reviewed 1 January 2017 via mobile

    Stayed here for New Year break. Room in the Horizon Club top floors. Club was useful , nice breakfasts and good for pre drinks in the evening. Room was good - not as good as others ( newer hotels) in Dubai but good all the...More

    Thank geronimo197
    Response from Gerhard H, General Manager at Shangri-La Hotel, DubaiResponded 8 January 2017

    Dear geronimo197, I would like to thank you for taking your time to write a review in TripAdvisor. We have noted the extra sunbeds reservations in the pool and have advised the concerned departments for corrective measures. We welcome feedback to assist us on continuously...More

    Reviewed 31 December 2016

    Like a market place without the usual Shanthi-La ambience. Staff not too helpful. Housekeeping came in while my wife just finished shower. Manager came in but didn't give sense of apologies then left.More

    Review collected in partnership with shangri-la.com
    Thank MKKTY
    Response from Gerhard H, General Manager at Shangri-La Hotel, DubaiResponded 8 January 2017

    Dear MKKTY, Thank you for taking the time to provide us feedback on your stay with us. I am concerned to read that we have had a lapse in service and execution during your visit and I would like to apologize on behalf of the...More

    Reviewed 31 December 2016 via mobile

    My husband and I spent Christmas in Shangrila Dubai. A Non-Smiling blond receptionist attended to me during the check in process. She was actually a bit rude, I approached her to start the check in process but she brushed me off telling me that she...More

    1  Thank Erra907
    Response from Gerhard H, General Manager at Shangri-La Hotel, DubaiResponded 8 January 2017

    Dear Erra907, Thank you for your feedback on TripAdvisor. We appreciate your comments and we regret the service flaw which occurred during the check-in process. The matter was addressed with our respective colleague and corrective action has been taken to avoid such incidents from happening...More

    Four Points by Sheraton Sheikh Zayed Road, Dubai
    2,114 reviews
    #103 of 551 hotels in Dubai
     
    Dusit Thani Dubai
    2,080 reviews
    #82 of 551 hotels in Dubai
     
    The Oberoi, Dubai
    1,844 reviews
    #7 of 551 hotels in Dubai
     
    Sofitel Dubai Downtown
    2,276 reviews
    #40 of 551 hotels in Dubai
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$ 131 - US$ 386 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Spa Hotel in Dubai
    • #16 Luxury Hotel in Dubai
    • #26 Romantic Hotel in Dubai
    • #33 Family Hotel in Dubai
    • #61 Business Hotel in Dubai
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 302
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Ctrip TA, TravelUp, Hotels.com, Travelocity, TripOnline SA, Cancelon, Hotwire, Evoline ltd, getaroom.com, Cheap Tickets and HotelQuickly so you can book your Shangri-La Hotel, Dubai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Arab Emirates >
    • Emirate of Dubai >
    • Dubai
    • Also Known As
    • Shangri La Hotel Dubai ,
    • Shangri La Dubai
    Add Photo Photos
    Traveller (296)
    Room & Suite (455)
    Dining (86)
    Pool & Beach (45)
    Hotel & Grounds (261)
    Bathroom (14)
    Business Centre & Event Rooms (3)
    Nearby
    Sofitel Dubai Downtown
    2,276 reviews
    .98 km away
     
    Dusit Thani Dubai
    2,080 reviews
    .23 km away
     
    The Oberoi, Dubai
    1,844 reviews
    2.59 km away
     
    Four Points by Sheraton Sheikh Zayed Road, Dubai
    2,114 reviews
    .78 km away
     
    Nearby Restaurants
    Al Safadi Restaurant
    230 reviews
    .12 km away
    Benjarong
    230 reviews
    .27 km away
    Junoon
    125 reviews
    .01 km away
    Dunes Cafe at The Shangri-La Hotel
    118 reviews
    .02 km away
    Nearby Attractions
    Sheikh Zayed Road
    1,671 reviews
    1.03 km away
    City Walk
    229 reviews
    .97 km away
    CITYWALK Dubai
    17 reviews
    .99 km away
    See Dubai Tours - Private Day Tours
    274 reviews
    .49 km away
    Ask a question
    Questions & Answers
    Nitish A
    22 August 2017|
    Answer
    Response from Nicolas C | Property representative |
    Dear Nitish, Thank you for your inquiry. In regards to your request, extra bed is possible however, the space is too tight and it will be inconvenience due to no area to walk by. I may suggest to book a studio apartment... More
    0
    Votes
    234sandy
    18 August 2017|
    Answer
    Response from Nicolas C | Property representative |
    Dear 234sandy, Thank you for your inquiry. Certainly, we do have 3 bedroom apartment and it can accommodate maximum of 7 adults and 2 children. Many thanks. Best regards, Nicolas Chammaa, Resident Manager
    0
    Votes
    Room Tips
    "Ask for a room that allows views of the Burj Khalifa"
    Read review
    "Room over looking the motorway or the landscape as either way, there is plenty to see."
    Read review
    "Burj Khalifa view. You will see the tallest building in the world from your room's window!!! Amazing!"
    Read review
    "City view rooms have panoramic view of the Burj Khalifa, the tallest building in the world."
    Read review
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