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Shangri-La Hotel, Dubai

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Traveller (663)
Room & Suite (530)
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Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(55 reviews)
“dunes cafe”(33 reviews)
“burj khalifa”(93 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Shangri-La Hotel, Dubai
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (972)
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341 - 345 of 807 reviews
Reviewed 27 September 2017 via mobile

Miss Imie very accommodating and friendly as well as the staff Collette, Lydiah and Frank. The food was nice, the ambiance also..the venue is net and clean at dunes cafe. We reall enjoy our time with all of them, they alwayd looks after us.Thank youMore

Thank Charlie a
Response from Nicolas C, Owner at Shangri-La Hotel, DubaiResponded 28 September 2017

Dear Charlie A, Thank you for taking the time to share your feedback on TripAdvisor following your stay. Your kind comments are indeed rewarding and I will forward to the team, special mention Collette, Lydiah and Frank, whom will be delighted to learn that their...More

Reviewed 26 September 2017

From 2009 i keep comming in Shangri la hotel for the amazing service! I love ikandy and balcony bar. All the team knows my preferences and treat me like part of the family at every visit. Truly great experience. Excellent service from Jimmy and Mihaela...More

Thank Ibrahim T
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 28 September 2017

Dear Ibrahim T, Thank you very much for taking the time to review our hotel on TripAdvisor. We are overwhelmed to hear your positive feedback about our product and hotel facilities as well as our colleagues, Jimmy and Mihaela, who shall be inspired by your...More

Reviewed 26 September 2017

What a lovely place, everything is beautiful and super luxury. We did enjoy the experience and feel I should share the same with everyone toad they certainly deserve a credit for the well done job. Thanks and hope to see youbsoooooon.More

Thank ew3aaweshakk
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 28 September 2017

Dear Ew3aaweshakk, Thank you for taking the time to share your feedback on TripAdvisor following your recent stay. We are delighted to hear your positive feedback about our hotel facilities and our overall services. We look forward to welcoming you back soon. Thank you once...More

Reviewed 26 September 2017

An elegant retreat - indeed. Upon arrival at the Shangri-La, I was met with exceptional service, an ultra-luxe decor and a home-from-home feel. Throughout my (just over) week-long stay, nothing faltered! The view, the people, the facilities, the restaurants, and of course, the ongoing level...More

Thank bmacd0nald
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 28 September 2017

Dear Bmacd0nald, Thank you very much for taking the time to review our hotel on TripAdvisor. We are overwhelmed to hear your positive feedback about our product and hotel facilities as well as our colleagues who shall be inspired by your kindhearted words. We thank...More

Reviewed 26 September 2017 via mobile

The receptionist was very polite and gave us a bit bigger room to accommodate a baby cot. It arrived to our room shortly after arrival same as our luggage. The blanket was however rather old and didn't look clean - also it was so light...More

Thank Martina0911
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 28 September 2017

Dear Martina0911, We would like to thank you for taking your time to write a review on TripAdvisor. We are sorry to hear that we have fallen short of the expectation that we have set for ourselves and you expected. Truly, your feedback is very...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 154 - US$ 327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Dubai
#20 Luxury Hotel in Dubai
#26 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#61 Business Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 154 - US$ 327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Dubai
#20 Luxury Hotel in Dubai
#26 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#61 Business Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (663)
Room & Suite (530)
Dining (101)
Pool & Beach (68)
Amenities (84)
Business Centre & Event Rooms (3)
Questions & Answers
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Daisy S
18 May 2018|
AnswerShow all 4 answers
Response from chin570909 | Reviewed this property |
Taxi fare about AED80 and around 20min
0
Votes
Daisy S
18 May 2018|
AnswerShow all 2 answers
Response from chin570909 | Reviewed this property |
Yes, free shuttle service to dubai mall
1
Vote
Atefeh F
14 April 2018|
AnswerShow all 7 answers
Response from cjlawton | Reviewed this property |
Yes there is. About every hour but with a gap mid-afternoon.
1
Vote
Room Tips
"A view of the Burj Khalifa"
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"Higher floor to avoid noise and to get a better view of the city"
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"East side rooms are very bright early in the morning."
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"Rooms at the rear of the property face the sea and the Horizom Floof one’s offer very good value for money."
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