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Shangri-La Hotel, Dubai

Agoda.comUS$ 170*
View Deal
#15 of 542 Hotels in Dubai
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 242*
US$ 170*
Great Deal
US$ 172*
US$ 216*
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Shangri-La Hotel, Dubai
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375 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La Hotel, Dubai
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Showing 330: English reviews
Reviewed 5 days ago NEWvia mobile

Best in dubai, I stayed in many hotels in dubai but this hotel has really different ambiance and quality of service. The staff are so friendly and courteous. They set our room with nice chocolate and fruit platter. The room was nice and big. I wanted to recognize the hotel shuttle driver for his efforts to return back to the...

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Helpful?
Thank Mix D
Nicolas C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Mix D, Thank you very much for taking the time to review our hotel on TripAdvisor. We are overwhelmed to hear your positive feedback about our product and hotel facilities as well as our colleagues who shall be inspired by your kindhearted words. We thank you for your patronage at the Shangri-La Hotel, Dubai as we look forward to...

Reviewed 5 days ago NEWvia mobile

What a stay in this amazing place. The hotel is located in the center of the town, near the metro station and close to Dubai mall. Hotel provide shuttle service to beach free of charge. The experience was wonderful . The only thing I would recommend is basically to have this night club removed from this beautiful hotel. Special thanks...

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Helpful?
Thank Ahmed A
Nicolas C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Ahmed A, Thank you for taking the time to share your feedback on TripAdvisor following your stay. Your kind comments are indeed rewarding and I will forward to Renel and Mohamed, whom will be delighted to learn that their efforts have been appreciated. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant...

Jeddah, Saudi Arabia
Reviewed 5 days ago NEWvia mobile

Stayed there for a short trip with my wife, the hotel is going through some renovation which could cause some noise during day time The service attitude generally remains to be positive and the price point for what you get is definitely of great value, the lounge in the 41st floor needs some attention and upgrade Away from that all...

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Helpful?
Thank ohashem1
Nicolas C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Ohashem1, Thank you for taking the time to share your feedback on TripAdvisor following your stay. We are delighted to hear your positive feedback about our hotel facilities and our overall services. We look forward to welcoming you back soon. Thank you once again for choosing Shangri-La Hotel, Dubai and it was our pleasure to serve you. With best...

Reviewed 6 days ago NEW

Had my brother's wedding at shangri la hotel. The wedding was beautifully organized from A to Z, the staff in general were attentive and super alerted. I wanted sincerely to thank the events team and in particular their Director Ms.Kholuood who was very helpful and went beyond the limits to exceed our expectations. Her follow up and proffetionlism must be...

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Helpful?
Thank Nadm S
Nicolas C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Nadm S, Thank you for taking the time to share your feedback on TripAdvisor following your stay. We are delighted to learn that you enjoyed your stay with us and that you award us with such a complimentary rating. It was a great pleasure to have you stay with us. We will forward your complimentary comments on to Kholoud,...

Reviewed 6 days ago NEWvia mobile

Lovely stay at shangri-la hotel dubai. We did enjoy the stay really. Room has stunning view of burj Khalifa. Renel from concierge was super helpful and sincerely hosty:)) the service was overall perfect and very efficient. Pool was nice but a bit small. Ikandy and Junoon were good but overpriced. Generally we enjoyed every single moment for the whole experience....

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Helpful?
Thank Sharr B
Nicolas C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Sharr B, Thank you for your time posting your review on TripAdvisor. We are delighted to read you had a wonderful experience and enjoy the in-room view whilst staying with us. I will also be sharing your comments with Renel, who will be delighted to be recognized. Our heartfelt gratitude for your patronage and we look forward to your...

Dubai, United Arab Emirates
Reviewed 6 days ago NEWvia mobile

We had an excellent dinner in Dunes cafe, wide variety of buffet selections, we were warmly greeted by Ms Collette, servers were so friendly especially Mr. Anvar he was so attentive and prompt. Concierges Lawrence and Renel were very keen in helping with our inquiry. The only comment is regarding the chef at the grill area Ahmed,he is not so...

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Helpful?
Thank wanderlustsamsmith
Nicolas C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Wanderlustsamsmith, Thank you for taking the time to share your feedback on TripAdvisor following your recent stay. We are delighted to learn that you enjoyed your stay with us. We will forward your complimentary comments on to the team, especially Collette, Anwar, Lawrence, Renel and Ahmed who will be motivated with your kind words. We are looking forward to...

Reviewed 6 days ago NEWvia mobile

Id like to appreciate the satisfaction i always receive when i come to the health club from the outstanding and welcoming service received from Mr. Abdulla and Mr. Ahmed as in several occasions i have observed that they are very smiley, friendly, approachable, helpful and welcoming anyone who comes to there territory and are very knowledgeable while answering customers questions....

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Helpful?
Thank Gharib H
Nicolas C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Gharib, Thank you for taking the time to share your comments on TripAdvisor following your recent stay with us. Your feedback on our Health Club and Spa is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. I will share your compliment to Abdulla and Ahmed, who will be delighted...

Reviewed 1 week ago NEWvia mobile

I am just impressed with Mr Ahmed Solaiman and Mr Abdullah, always welcome the customers with great smile , very attentive, always went beyond expectations to satisfy customer needs, I truly can't ask for better.

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Helpful?
Thank Ibrahim S
Nicolas C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Ibrahim S, We would like to thank you for taking your time to write about your experience. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. I will also be sharing your comments with Abdullah and Ahmed, who will be delighted to be recognized. We look forward...

Reviewed 1 week ago NEWvia mobile

Such beautiful place, simply faultless and perfect. The warm welcome and hospitality extended to us was extremely remarkable and unforgettable. The service is consistently excellent. The pool is nice , they offer a quick massage to relax. Truly heaven.

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Helpful?
Thank Qamr T
Nicolas C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Qamr T, Thank you for taking the time to share your feedback on TripAdvisor following your stay. Your kind comments are indeed rewarding and I will forward to the team whom will be delighted to learn that their efforts have been appreciated. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future...

Modling, Austria
Reviewed 1 week ago

Shangri La Hotel Dubai, i can only recommend. High class service starts from the Concierges Mr Reneil & Mr Lawrence goes further to the Management Mr Fahaad and Mr Farid. Restaurant is on a high class level and the Rooms are also top! A hotel where the prizes are good in refund of the Services what you get! Top class

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Helpful?
Thank wsiedibunner
Nicolas C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Wsiedibunner, Thank you for taking the time to share your feedback on TripAdvisor following your recent stay. We are delighted to learn that you enjoyed your stay with us. We will forward your complimentary comments on to our team, Renel, Lawrence, Fahd and Farid, who will be motivated with your kind words. We are looking forward to welcoming you...

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2-Bedroom Apartment with Burj Khalifa View (124)
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Deluxe Room with Burj Khalifa View (54)
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Executive Studio with Burj Khalifa View (59)
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Horizon Premier Room with Burj Khalifa View (68)
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One Bedroom Suite with Sea View (78)
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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located along Sheikh Zayed Road, Shangri-La Hotel, Dubai is just 15 minutes away from Dubai International Airport, and five minutes from the World Trade Centre, Dubai Convention Centre, Dubai Mall and downtown Burj Khalifa.The hotel comprises 302 spacious guestrooms and suites, including two floors of elegant Horizon Club accommodation. To meet the needs of the long-stay guests, the hotel also offers 126 serviced, furnished apartments. ... more   less 

Additional Information about Shangri-La Hotel, Dubai

Address: Sheikh Zayed Road | PO Box 75880, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 9,108 - ₹ 26,161 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Dubai 5*
Number of rooms: 302
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Shangri-La Hotels and Resorts, Hotels.com, Orbitz, Agoda, Hotwire, Cancelon, Cheap Tickets, getaroom.com, Evoline ltd, TripOnline SA, HotelQuickly and HRS so you can book your Shangri-La Hotel, Dubai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Dubai
Shangri La Dubai
Hotel Style:
#11 Spa Hotel in Dubai
#14 Luxury Hotel in Dubai
#26 Romantic Hotel in Dubai
#33 Family Hotel in Dubai
#61 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Dubai staff and other travellers.
47 questions
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Questions? Get answers from Shangri-La Hotel, Dubai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor have great views of Burj Kalifa.”
holiday10, 23 May 2017 | Read review
“Book the Horizon Club, well worth the extra.”
  • Horizon Club Shower
  • Horizon Club Room Sea View
  • Horizon Club Room Seating
  • Horizon Club Bathroom
  • Horizon Cub Room Bar/Coffee Area
571DavidR571, 21 May 2017 | Read review
“City view rooms are estohnishing”
ma059, 14 May 2017 | Read review
“The hotel provides shuttle bus to the mall and beaches.”
IppudaButterfly, 14 May 2017 | Read review
“Burj Khalifa view is worth it; the sea view is located above the pool, so you can hear the DJ at certain times which can be annoying.”
  • burj khalifa view.
duganama, 13 May 2017 | Read review
5 of 5
Agoda.com
US$ 170* /night
View Deal
Shangri-La.comUS$ 172
TravelocityUS$ 216
getaroom.comUS$ 242
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
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