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Shangri-La Hotel, Dubai

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Traveller (609)
Room & Suite (521)
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Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(55 reviews)
“dunes cafe”(33 reviews)
“burj khalifa”(93 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Shangri-La Hotel, Dubai
Special Offer: Bed, Breakfast & Spa
Hotel deals
Offers from Shangri-La Hotel, Dubai
Special Offer: Bed, Breakfast & Spa
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (922)
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Traveller rating
636
91
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8
8
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636
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All reviewshorizon clubdunes cafeburj khalifaultra loungebalcony barchi spavietnamese restaurantpersonal trainerhealth clubreception teamspecial thankson sheikh zayed roadwonderful stayan upgradepool areaexcellent hoteldeluxe room
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11 - 15 of 765 reviews
Reviewed 1 week ago

WHAT A GREAT PLACE, LOVELY HOTEL LOVELY PEOPLE LOVELY SERVICES. I did really enjoyed every single moment at this place. it is worth visiting and trying such great experience. we never go out. in the morning at the pool at lunch in the lobby restaurant...More

1  Thank Orda H
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 6 days ago

Dear Orda H, Many thanks for the excellent rating you have posted on TripAdvisor and thank you for staying at the Shangri-La Hotel, Dubai. I am delighted to read your amazing comment about our colleagues and the fact that you enjoyed your stay with us....More

Reviewed 1 week ago

we stayed here for 4 nights. there is not much tos ay rather than ABSOLUTELY AMAZING. amazing location, very convenient for young couples, we loved everything, from housekeeping, restaurants, their bars are amazing, and the cocktails are to die for, we will be returning to...More

2  Thank MaryRoseCaruana
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 1 week ago

Dear MaryRoseCaruana, Please accept our very sincere thanks for taking your very precious time to post your recent stay experience on TripAdvisor. It is through valuable comments such as yours that we are very much motivated to continue to serve our wonderful guests such as...More

Reviewed 1 week ago via mobile

I enjoyed my stay at this hotel very much. Everything​ was absolutely great. I wish to come back. The service is fabulous and staff are amazing specially your reception team and eye candy staff. Thanks a lot guysMore

Thank Fox T
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 6 days ago

Dear Fox T, I very much appreciated the time you’ve taken to write and share your feedback with us. I am delighted to read that you have thoroughly enjoyed your stay with us and we will do our utmost to maintain if not raise the...More

Reviewed 1 week ago

I visited Dubai two months ago on a business trip and I decided to stay in Shangri-La hotel for the second time. honestly it is a great hotel and staff members are amazing. One lady on the reception her name is Heba helped me and...More

Thank Tutu S
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 1 week ago

Dear Tutu S, I am delighted to know that have chosen to stay with us again at the Shangri-La Hotel, Dubai. I am especially pleased to read your comments about our amazing colleagues and how great our hotel is. It is very appreciated to read...More

Reviewed 1 week ago via mobile

Stayed one night while on a business trip. I have stayed in several Shangri La hotels around the world but Dubai is the most modern in my view. Reception was speedy with the check in and got me an upgrade which was greatly appreciated. Room...More

Thank Khoon G
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 1 week ago

Dear Khoon G, Many thanks for sharing your experience with us on TripAdvisor. It gives me great pleasure to know that you were very pleased with the speedy check-in procedure, upgrade and amazing Burj Khalifa view and enjoyed your stay whilst you were our guest....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 105 - US$ 390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Dubai
#19 Luxury Hotel in Dubai
#26 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#61 Business Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 105 - US$ 390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Dubai
#19 Luxury Hotel in Dubai
#26 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#61 Business Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (609)
Room & Suite (521)
Dining (95)
Pool & Beach (65)
Amenities (84)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Atefeh F
14 April 2018|
AnswerShow all 7 answers
Response from cjlawton | Reviewed this property |
Yes there is. About every hour but with a gap mid-afternoon.
1
Vote
mahmas01
14 April 2018|
AnswerShow all 2 answers
Response from Krister Z | Reviewed this property |
Yes, there´s a free shuttle to and from every hour, with a break between 4-5pm
1
Vote
Google Translation
Joanna F
13 April 2018|
AnswerShow all 5 answers
Response from Krister Z | Reviewed this property |
When we were there (early March) there was sun from around 11am, so I am therefore surprised by the answers above. If you are looking for a central hotel with an OK pool this is a very good choice. If you are looking for a... More
1
Vote
Google Translation
Room Tips
"The higher the better for views..."
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"Best Location and Nice View"
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"Ask for Higher floor"
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"Club level is worth the extra money in my opinion"
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