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    Shangri-La Hotel, Dubai

    Sheikh Zayed Road | PO Box 75880, Dubai, United Arab Emirates
    Hotel website
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    SAVE US$ 113 US$ 368*US$ 255*
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    Traveller (1057)
    Room & Suite (306)
    Dining (120)
    Overview

    • Excellent68%
    • Very good20%
    • Average6%
    • Poor1%
    • Terrible2%
    Travellers talk about
    “horizon club” (159 reviews)
    “burj khalifa” (236 reviews)
    “dunes cafe” (43 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
    All hotel details
    Offers from Shangri-La Hotel, Dubai
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    Rooms
    09/04/2017 10/04/2017
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    Standard Room

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    09/04/2017 10/04/2017
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    Write a Review
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    Reviews
    Traveller rating
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    Time of year
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    All reviews horizon club burj khalifa dunes cafe vietnamese restaurant shang palace ultra lounge balcony bar sheikh zayed road pool area business hotel health club deluxe room excellent hotel business trip an upgrade late check afternoon tea shuttle bus floor 41st
    Reviewed 2 days ago

    It Has very nice lobby, don't miss the cigar lounge. Stunning views of the city. Awesome restaurants (Chinese, Vietnamese, Moroccan etc) night club on site and IKandy bar by the pool side from 6pm. Great staffMore

    Helpful?
    Response from Gerhard H, General Manager at Shangri-La Hotel, Dubai

    Dear Rameen A, Thank you for time to share you experience in TripAdvisor. I am happy to learn that you enjoyed the overall service of the hotel whilst sharing your positive comments to our colleagues. We look forward to welcoming you back to Shangri-La Hotel,...

    Reviewed 2 days ago via mobile

    Had a quick weekend break away two weeks ago and wanted to stay in a decent hotel. Rang the Shangri-la thinking it would be just out of my price range, happily they were running an excellent promotion where you were given club room upgrade, two...More

    Helpful?
    Response from Gerhard H, General Manager at Shangri-La Hotel, Dubai

    Dear Garethoh30, We are really happy to hear that you enjoyed your recent visit to the hotel and were particularly pleased the overall service provided to you. I will convey your kind words with the team, they will be delighted to learn that their efforts...More

    Reviewed 2 days ago via mobile

    Although the hotel is a bit dated now the hospitality and service by the staff makes the stay comfortable. The staff are very helpful right from the doorman to restaurant hostess. Yaseer at the front door was extremely helpful when I came back from Dubai...More

    Helpful?
    Response from Gerhard H, General Manager at Shangri-La Hotel, Dubai

    Dear Niki G, Thank you very much for taking the time to review our hotel on TripAdvisor. It is appreciated that you found our overall products and services to be a good standard. Your kind comments are rewarding and I have forwarded your appreciation to...More

    Reviewed 2 days ago via mobile

    First thing I would like to thanks everyone in magnificent Hotel in Dubai, given us parity picture about wonderful life in Dubai . Specially customer services in Shangrila Dubai,one of a great team his name is Hassan AlShehhi he was experience person to guide us...More

    Helpful?
    Response from Gerhard H, General Manager at Shangri-La Hotel, Dubai

    Dear Abdullah, We were delighted to read your comments regarding the service standards of our staff, which helped in making your stay a memorable experience. Your commendations have been passed on to them, special mentiont to Hassan, which I’m sure will be a positive motivator...More

    Reviewed 2 days ago via mobile

    i love this hotel cause it is in the center of dubai and i like how staff deal with us in every thing we need in the hotel .. it is realy a nice place to stay for families .. we enjoy the food they...More

    Helpful?
    Response from Gerhard H, General Manager at Shangri-La Hotel, Dubai

    Dear Nawal A, We are delighted to read you had a wonderful stay experience and our staff took care of you. Your feedback will definitely inspire our colleagues, Hassan and Fahad, to work harder knowing their efforts are recognized and will certainly assist us in...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Photos
    Traveller (1057)
    Room & Suite (306)
    Dining (120)
    Pool & Beach (83)
    Nearby
    Nearby Restaurants
    Al Safadi Restaurant
    207 reviews
    .14 km away
    Benjarong
    204 reviews
    .31 km away
    Junoon
    113 reviews
    .05 km away
    Starbucks Coffee Shop
    171 reviews
    .26 km away
    Nearby Attractions
    Dubai Tram
    1,481 reviews
    .39 km away
    Sheikh Zayed Road
    1,534 reviews
    .76 km away
    The Green Planet
    101 reviews
    1.18 km away
    City Walk
    175 reviews
    .96 km away
    Questions & AnswersAsk a question
    Aislingbyrnex
    What is the check-in time at this hotel? 🙂
    15 March 2017|
    Answer Show all 4 answers
    Response from Gerhard H | Property representative |
    Dear Aislingbyrnex, Our standard check in time is 14h00. In case of early arrival, we recommend to reserve your room from the night before your arrival in order to guarantee immediate access. Best regards, Gerhard... More
    1
    Vote
    U B
    Hi there. Like other apartments in hotel, does yours have washing machines?
    3 March 2017|
    Answer Show all 4 answers
    Response from Gerhard H | Property representative |
    We can provide washing machines in our 2 and 3 bedroom service apartments upon request. This service is no available for our Single Studio Apartments. The hotel provides laundry service at very reasonable rates for long... More
    1
    Vote
    Graham F
    Hi, do you provide a hire car service and if so, which provider please?
    12 January 2017|
    Answer Show all 4 answers
    Response from Gerhard H | Property representative |
    Many thanks for your inquiry. The hotel can assist you with your car rental needs through international car rental companies which are represented here in Dubai. Please do advise me of your contact so that our Concierge can... More
    0
    Votes
    Room Tips
    "stay away from the club on the roof"
    KarlBahrain, 8 days agoRead review
    "If you are in hotel, please visit health club and do a yoga session with master's"
    979rahulk, 14 days agoRead review
    "Ask for Burj Khalifa room."
    EmilyJ10, 16 days agoRead review
    "Best Packages, best SPA, Excellent value"
    UAEPrince, 18 days agoRead review
    "Become a circle member and enjoy Club benifits"
    CityVoyager2002, 18 days agoRead review
    "Best views are overlooking the sea"
    Theatregoers, 25 days agoRead review
    "of course the room with the burj khalifa view"
    shfaiqah, 28 days agoRead review
    "Get a room as high as possible."
    colinpennyfu2, 1 month agoRead review
    "choose a city view if you want to see Burj Khalifa"
    abesal, 1 month agoRead review
    "Request Room with Ocean View"
    VancouverTripper, 1 month agoRead review
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