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Sheraton Dubai Creek Hotel & Towers

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Sheraton Dubai Creek Hotel & Towers
Sheraton Dubai Creek Hotel & Towers
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1,731 Reviews from our TripAdvisor Community

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Showing 1,389: English reviews
Reviewed 2 days ago NEWvia mobile

I'd class myself as a pretty well travelled guy and this was my fifth time visiting Dubai. We managed to secure a really great deal at The Sheraton for a break in January. I was conscious that it was going to be in the old town and therefore we'd be reliant on taxi's and the metro to various sites/restaurants etc....

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Thank Alex B
Reviewed 2 days ago NEWvia mobile

This was our first stay in Dubai and there are so many nice looking hotels but we chose the Sheraton Dubai Creek Hotel as it was near the Airport and a few minutes walk from Union Square Railway Station. When we arrived arrived after a long flight from Australia everyone at the hotel was fantastic from the baggage handlers to...

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Thank Peter L
Reviewed 2 days ago NEWvia mobile

A Hotel that i would really recommend to my family and friends.....With a nice, welcoming lobby and friendly faces of the staff who had made us feel welcome, special and at home at the same time. Special mention to Francis who had helped us from the moment we stepped in the hotel, to being checked in and in to our...

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Thank Andre M
Darmstadt, Germany
Reviewed 2 days ago NEW

Saw this hotel on my first visit in 1997 and finally had a chance to stay here for a few days. Great service, lovely location (great views of the Creek), near a metro station (Union Square - 500 meters away), also near a Hop-on-Hop-off bus stop (near the Radisson), the hotel has aged nicely. Rooms and comfortable and quiet (even...

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Thank sjpo
Shropshire, United Kingdom
Reviewed 4 days ago NEWvia mobile

Great location, away from being an "Airport" hotel but close enough for a quick commute. Facilities, service and rooms very good. Food I thought was not that exciting but not bad either.. perfect for a business trip or transiting through Dubai

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Thank Graham H
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Graham H, Thank you for sharing your review on your most recent visit with us! We are delighted to know that you enjoyed your stay and that our great location, products and facilities met your expectations. For business or stopover to Dubai, we look forward to welcoming you back very soon! Warm regards, Stephan VA, General Manager

Hyderabad, India
Reviewed 5 days ago NEW

You will be received by humble staff and their personalised services are memorable. Particularly Jocelyn, hazel and jona from club lounge. Creek view in the evening time refresh your mind. Stay in this property for services.

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Thank Bala Krishna M
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Bala Krishna M, Thank you for taking the time to share your feedback with us. It is very gratifying to learn how happy you are with the personalized services from our associates. Rest assured that your feedback will be shared to the whole team most especially Jocelyn, Hazel and Jona who made your stay a memorable. We look forward...

Reviewed 5 days ago NEWvia mobile

Had stayed there for 2 days it's an amazing hotel the staff is very good and willing to go extra mile to help you, the room service was quick. Buffet restaurant for breakfast is very good they have tons of good spread .definitely going back again..

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Thank mekel l
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear mekel l, Thank you very much for your rating and review regarding your recent experience at the Sheraton Dubai Creek Hotel & Towers. We are very pleased to learn that you have enjoyed your stay with us and that our products and services have highly satisfied your expectations as well as our team has never failed to deliver their...

Reviewed 6 days ago NEWvia mobile

Very kind staff,clean rooms and very good location for access to the Jamal sq. They did a free upgrade for me because my reserved room was not ready 👍 Of course I will try this hotel again if I need access to that area.

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Thank Mehdi E
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Mehdi E, Thank you for taking the time to review and share your most recent stay here at our property! We are happy to know that you had a great experience during your stay, the hotel's location, clean and upgraded room and most importantly, the warm hospitality of the team altogether. Looking forward to welcome you soon! Warm regards,...

Reviewed 1 week ago NEWvia mobile

Stayed here for a couple of nights and the experience is as beautiful as the view from our room. Though the hotel was so busy when we arrived, everything run so smoothly. The service was great. Special mention to Francis Ferrer! Great job.

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Thank David_the_great123
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear David_the_great123, Thank you very much for your wonderful words of compliment regarding your most recent stay with us! We are glad to learn that you have enjoyed your stay with us and that we have highly met your expectations in terms of products and services. Furthermore, we are happy that our team members with Francis Ferrer among others have...

Edmonton, Canada
Reviewed 1 week ago NEW

Let me start off by saying Sheraton Dubai Creek located on Baniyas road is a hotel my parents and sister usually stay at. So my husband and two kids took their recommendation and stayed here and are still here at the moment. Every single staff in this hotel is beyond Amazing, caring and Professional. Greeting us by our first names...

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Thank aliyashamji
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear aliyashamji, Thank you very much for your wonderful and detailed review regarding your recent stay here at our property. It is very gratifying to learn that you were happy whilst staying with us. Customer relations is one of our priorities and we are proud to have our team members, who truly exemplify the brand values and ensure that utmost...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Dubai Creek Hotel & Towers is a newly renovated 5-star landmark hotel, which for over 36 years has extended warm hospitality to discerning guests on the trade waters of Dubai Creek. The 268 guestrooms and suites provide a relaxing escape from the bustling city for both the business and leisure traveller. The fully refurbished and brand new rooms offer the perfect setting of style and technology. All guestrooms feature enhanced technology with a 42 inch LED television, media hub and WiFi, the signature Sheraton Sweet Sleeper(R) Bed, Shine for Sheraton bath amenities, in room safe, iron complete with ironing board, tea and coffee facilities and much more. The hotel offers a wide array of restaurant options to please all palettes, including Italian restaurant Vivaldi by Alfredo Russo, Indian restaurant Ashiana by Vineet and Creekside Japanese Restaurant. ... more   less 

Additional Information about Sheraton Dubai Creek Hotel & Towers

Address: Baniyas Road, 1/3 | P.O. Box 4250, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 8,459 - ₹ 23,535 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Dubai Creek Hotel & Towers 5*
Number of rooms: 268
Reservation Options:
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Also Known As:
Dubai Sheraton
Hotel Style:
#18 Family Hotel in Dubai
#25 Business Hotel in Dubai
#30 Romantic Hotel in Dubai
#31 Spa Hotel in Dubai
#41 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dubai Creek Hotel & Towers staff and other travellers.
59 questions
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Questions? Get answers from Sheraton Dubai Creek Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Creek view rooms are excellent”
  • Creek view from suite
 of 5 bubbles 617balakrishnam, 14 Jan 2017 | Read review
“creek view rooms”
 of 5 bubbles mohammedaW7521BW, 8 Jan 2017 | Read review
“Sheraton Club Room”
 of 5 bubbles , 6 Jan 2017 | Read review
“Room 704 is very nice”
 of 5 bubbles traveladdictions, 30 Dec 2016 | Read review
“ask for a room up on a high level”
 of 5 bubbles charmedq_13, 20 Dec 2016 | Read review
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