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Pullman Dubai Creek City Centre

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#36 of 545 Hotels in Dubai
Certificate of Excellence
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Pullman Dubai Creek City Centre
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1,456 Reviews from our TripAdvisor Community

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Showing 1,196: English reviews
Reviewed 2 days ago NEWvia mobile

I enjoyed my stay very much. Great hotel. Great facilities. Great location. But the best aspect was the staff; in particular I have high praise for Aneesh for all his help and attention which made my stay so enjoyble.

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Helpful?
1Thank Southaussiemate
Reviewed 2 days ago NEWvia mobile

The location was very nice because it is near the airport about 15 minutes and there is a door in 2nd floor that you can access to city centre shopping mall and the entrance is near the food court , the staff was helpful , the massage was nice and i suggest this hotel at all

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1Thank Misagh H
Melbourne, Australia
Reviewed 3 days ago NEW

We were only there for an overnight but we received excellent service. We were staying in an executive room with access to the lounge and we had complimentary airport transfer which on arriving at 5.30am was very much appreciated. We had arranged an early check in so we were able to be by the pool by 7am to relax after...

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Helpful?
Thank abandrus
Pullman Dubai C, General Manager at Pullman Dubai Creek City Centre, responded to this review

Dear Valued Guest, Thank you so much for this lovely comment. We are very happy you had an excellent stay with us and enjoyed the location, staff friendliness and atmosphere of the hotel. We look forward to welcome back soon to Pullman Dubai Creek City Centre. Kind Regards, Nishan Silva General Manager

Tehran, Iran
Reviewed 3 days ago NEWvia mobile

I stayed only for one night in this hotel as i was there for an exhibition. The facilities were nice and most importantly the behavior of the staffs was nice. Specially i would like to thank Mr. Amine at the reception desk who was very helpful and friendly and granted me the best possible room for the stay to make...

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Helpful?
Thank mehdiBgh
Pullman Dubai C, General Manager at Pullman Dubai Creek City Centre, responded to this review

Dear Mr. Mehdi, First of all, thank you very much for taking the time to review and rate us on trip advisor! I am thrilled to read that you had a pleasant stay! It is rewarding to receive positive feedback from our guests. Your kind comments are very valuable to us, and encouraging to our hardworking team who genuinely cares...

Reviewed 6 days ago NEWvia mobile

Good hotel amazing facility I. That it is connected to mall and ease of transport is great, but no shuttle service nor is the mattress or pillows very comfortable or in line with what we are used to. The luggage persons are great and very helpful but other staff left much to be desired in that they weren't very friendly....

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Helpful?
1Thank somaya f
Pullman Dubai C, General Manager at Pullman Dubai Creek City Centre, responded to this review

Dear Mrs. Somaya, Greetings from Dubai! And thank you for taking the time to share your most sincere comments about your recent stay with us on TripAdvisor. We are very sorry to read that your experience did not meet your expectations. Please accept our most sincere apologies. At Pullman, we strive to provide a superior service experience for every customer;...

Bandar Seri Begawan, Brunei Darussalam
Reviewed 6 days ago NEW

I emailed the hotel on their email address at least 3 times prior to my arrival. I didn't get any response whatsoever. The complimentary airport transfer no longer applies in 2017 for platinum members. Probably I am used to differentiated service levels offered by Pullman in Asia and it's not a fair comparison but the way they treat platinum members...

Review collected in partnership with Accorhotels.com
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Thank Ptrcks
Pullman Dubai C, General Manager at Pullman Dubai Creek City Centre, responded to this review

Dear Mr. Soon, Thank you for your comment. I am sorry that your stay did not meet your expectations. Please accept our most sincere apologies for that. For your next stay with us, I will personally handle every single detail of your future stays with us. Kind Regards, Omayma Mourai Guest Experience Manager

Reviewed 1 week ago via mobile

It was an amazing hotel. Very splendid breakfast. A huge bonus of the location made shopping and access to different restaurants very possible. Was able to see fireworks without leaving the hotel. Finally it's executive lounge is a huge bonus for those with access to it. I will definitely be staying here again.

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1Thank Jacqueline M
Pullman Dubai C, General Manager at Pullman Dubai Creek City Centre, responded to this review

Dear Mrs. Jacqueline, First of all, thank you very much for taking the time to review and rate us on trip advisor! I am thrilled to read that you had a pleasant stay! It is rewarding to receive positive feedback from our guests. Your kind comments are very valuable to us, and encouraging to our hardworking team who genuinely cares...

Durban, South Africa
Reviewed 1 week ago via mobile

Thank you Pullman Deira City Centre for the efficient service during our 2 night stay. The benefit of this hotel is that it's situated close to the airport and it's connected to the Deira City Centre Mall. Breakfast was great and offered continental foods. I enjoyed having a vanilla Panacotta on each day. They have Nespresso machines in the rooms...

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Helpful?
Thank Ellaram25
Pullman Dubai C, General Manager at Pullman Dubai Creek City Centre, responded to this review

Dear Valued Guest, First of all, thank you very much for taking the time to review and rate us on trip advisor! I am thrilled to read that you had a pleasant stay! It is rewarding to receive positive feedback from our guests. Your kind comments are very valuable to us, and encouraging to our hardworking team who genuinely cares...

Durban, South Africa
Reviewed 1 week ago

Review collected in partnership with Pullmanhotels.com
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Thank zara m
Pullman Dubai C, Guest Relations Manager at Pullman Dubai Creek City Centre, responded to this review

Melbourne, Australia
Reviewed 1 week ago

Breakfast is plain basic and have to put up a fight to get it even though its confirmed in booking. Shower over bathtub is compact, uncomfortable, slippery and unsafe. (this was the premium room bathroom) Rude front desk staff with no regard to customer convenience or privilege. Will not receive entitlements promised at booking. Hotel has strict policies against most...

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Helpful?
2Thank Khurramriaz
Pullman Dubai C, General Manager at Pullman Dubai Creek City Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Pullman Dubai Creek City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every guest; therefore your feedback is very important...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
In the heart of Deira sits the chic and newly renovated luxurious hotel Pullman Dubai Creek City Centre. Offering a breathtaking view of the creek and lush landscape of the Dubai Golf & Yacht Club, it features a sprawling lobby with a connectivity lounge, beautifully appointed guest rooms, an outdoor pool, splendid selection of food and beverage venues, gym and a spa. It is adjoined to Deira City Centre Mall featuring more than 300 shopping outlets and leisure activities. ... more   less 

Additional Information about Pullman Dubai Creek City Centre

Address: Baniyas Road, Dubai 61871, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 7,830 - ₹ 21,582 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Dubai Creek City Centre 5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Sofitel Dubai
City Centre Dubai
Hotel Style:
#24 Business Hotel in Dubai
#28 Spa Hotel in Dubai
#35 Luxury Hotel in Dubai
#45 Family Hotel in Dubai
#48 Romantic Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Dubai Creek City Centre staff and other travellers.
22 questions
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Questions? Get answers from Pullman Dubai Creek City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You get a lot of nice little extra's when you get an executive room.”
 of 5 bubbles , 4 Jan 2017 | Read review
“Don't forget to ask for higher floors. I did. But 5th floor was still quite good.”
 of 5 bubbles sophiebeglari, 25 Dec 2016 | Read review
“in yhe room I stayed was large, confortable and peacefull”
 of 5 bubbles mariarZ7163BN, 25 Dec 2016 | Read review
“Rooms are very large and lavishly furnished. Very beautiful and serene environment. Very close to Dubai Airport”
 of 5 bubbles princeobasike, 19 Dec 2016 | Read review
“The 10th floor was quiet and overlooking the City view was much better.”
 of 5 bubbles Chiksnwa, 12 Dec 2016 | Read review
5 of 5
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