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Al Ghurair Arjaan

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103 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Orlando, Florida
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 days ago NEW via mobile

Nice spacious apartments and the place is attached right to the mall. Nice for family get away and good location. The only down side was the breakfast that same with the room was over at the sister hotel and could be quite crowded in the morning. Easier to just go to paul or dennys in the mall and order what... More 

Helpful?
Thank B1llster
Level Contributor
4 reviews
Reviewed 4 days ago NEW via mobile

This condo is beyond my expectations since I am from Las Vegas used to all the high class hotels this condo in Dubai deserves a thumbs up rooms look exactly like Las Vegas cosmopolitan hotel. The breakfast is excellent and ground level is a mall. Staff was so nice and accommodating despite my problem with my reservation they went out... More 

Helpful?
Thank Nezye
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Rooms - clean and spacious Food - wide selection and YUM! Reception Staff - courteous Dining Staff - special mention to Rommel, he welcomes every guest with the brightest smile & his love for his work reflects in sincerity towards every guest he interacts with.

Helpful?
Thank Grace C
alghurair_rayhaan, General Manager at Al Ghurair Arjaan, responded to this review

Dear Ms. Grace, Thank you for sharing your great experience at our hotel with other TripAdvisor readers. We are delighted receiving your great feedback in regards to your stay with us and glad that you enjoyed our rooms and tasty food. We will for sure let our colleague, Rommel know that you are pleased with his services. We are committed... More 

Level Contributor
6 reviews
4 hotel reviews
Reviewed 3 weeks ago

As a four stars hotel, I didnot know what to expect. I was warried when I saw first the reception loby. But when I saw my room I was surprised after seing the luxury i the same apartment. Everything was so clean and everyone was so friendly.

Helpful?
Thank Hassan A
alghurair_rayhaan, General Manager at Al Ghurair Arjaan, responded to this review

Dear Mr. Hassan, Thank you for posting your comments following your visit in the Al Ghurair Arjaan by Rotana, Dubai. We greatly appreciate receiving your kind comments and pleased that you were satisfied with your stay. We look forward to welcoming you back in the near future. With best regards, Timur Ilgaz General Manager Al Ghurair Arjaan and Al Ghurair... More 

Tbilisi, Georgia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago via mobile

We arrived at the hotel 9:30 p.m. after a delay in flight with our kid. It takes more than 2 hours for our check in!! Because of some problems between hotel and our travel agency. But nobody there explain any thing about problem for us. All the time lady in the reception told that we must wait without any more... More 

Helpful?
Thank Fereshteh10
Kyrgyzstan
Level Contributor
68 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

With hotel Ryahaan are together, They have some place restaurant to use breakfast , but different lobby and different GYM even swimming pool are different! reception is on grand floor, near one of the entrance to mall On this mall you can got many many restaurant and good shopping, but not so many globe brand,

Helpful?
Thank Chachappa
alghurair_rayhaan, General Manager at Al Ghurair Arjaan, responded to this review

Dear Valued Guest, Thank you for sharing your experience at our hotel with other Tripadvisor readers. We greatly appreciate receiving your comments and hope you enjoyed your stay with us. We look forward to welcoming you back in the near future. With best regards, Timur Ilgaz General Manager Al Ghurair Arjaan and Al Ghurair Rayhaan by Rotana, Dubai More 

Level Contributor
3 reviews
Reviewed 4 weeks ago via mobile

Quiet hotel for family and is characterized by a lot of services and benefits to visitors as the reception guest Excellent .. and that includes breakfast is excellent and a great place for guests .. It offers free Internet service apartment with excellence in many high-quality services in the apartment ... Special thanks to all employees of the hotel and... More 

Helpful?
Thank AliBaomer
alghurair_rayhaan, General Manager at Al Ghurair Arjaan, responded to this review

Dear Valued Guest, Thank you for your great feedback about Al Ghurair Arjaan by Rotana Dubai. It is much of greater pleasure in offering our guest an unforgettable experience. Glad to hear that you enjoyed your stay with us. We look forward to your future visit with us. With best regards, Timur Ilgaz General Manager Al Ghurair Arjaan and Rayhaan... More 

London, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 October 2016 via mobile

Stayed for a week whilst on business. As usual guest service was excellent - provided you are very specific about what you need. Very poor experience renting a car from Dreamz Card in hotel lobby. Would not recommend them to anyone. Excellent location if you like an area like an European city. Metro station across the street; lots of restaurants... More 

Helpful?
Thank iangHouston
New York
1 review
Reviewed 11 October 2016 via mobile

On arrival we were initially booked for a 2 bedroom apartment. We were notified that WiFi was not complimentary. We upgraded to a 3 bedroom for a charge and was granted complimentary WiFi. The drama unfolded when my sister had placed the plug point of her charger in the kitchen and it had literally exploded in front of her sending... More 

Helpful?
Thank Ebrahim M
alghurair_rayhaan, General Manager at Al Ghurair Arjaan, responded to this review

Dear Mr. Ebrahim M., Greetings from Al Ghurair Arjaan and Rayhaan by Rotana Dubai. We appreciate the time you have taken bringing up the matter of concern while you are still in the hotel. We are of course saddened when we heard about your experience as it is of top most important to us the safety and security of all... More 

1 review
Reviewed 24 September 2016

Right from the beginning faced problems, did the booking through Rotana.com (REF # 21824589), after couple of days received a call from Rotana Call Center asking a confirmation of cancellation which was really shocking. Once arrived at hotel, faced problem in room facilities especially daily Smell used to come at 11AM due to fan working in opposite direction in Hotel... More 

Review collected in partnership with Rotana Hotels

Helpful?
Thank Abbas A
alghurair_rayhaan, General Manager at Al Ghurair Arjaan, responded to this review

Dear Mr. Abbas, We appreciate you taking the time to provide us with such candid feedback of your stay. Please accept our sincere apologies for the unpleasant experiences during your stay. Your comments are highly noted to be addressed with immediate action. As we strive to deliver the best of our services, there were occasions that we fell short on... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking

Additional Information about Al Ghurair Arjaan

Address: next to Al Ghurair City Mall | PO Box 6999, Al Ghurair Centre, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 9,546 - ₹ 25,024 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Al Ghurair Arjaan 4*
Number of rooms: 192
Reservation Options:
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Hotel Style:
#116 Family Hotel in Dubai
#205 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Al Ghurair Arjaan staff and other travellers.
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Questions? Get answers from Al Ghurair Arjaan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the one in the fifth floor”
 of 5 bubbles Q5828FChassana, 13 Nov 2016 | Read review
“Room very clean! 2 toilet and 1 bath room, 1 kitchen, with wash machina big bedroom, and big living room with 2 side balcony”
 of 5 bubbles Chachappa, 5 Nov 2016 | Read review
“For sure not Room 1153 as it is somehow connected to Hotel Kitchen”
 of 5 bubbles abbasa258, 24 Sep 2016 | Read review
“Higher floor best”
 of 5 bubbles 689raziaa, 8 Jul 2016 | Read review
“The higher the better!”
 of 5 bubbles iskanderf2015, 29 Oct 2015 | Read review
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