we are a family from Sudan, we came here for holiday and we love the place so much because they have nice service and friendly staff specially Ni putu, she is doing a god job for cleaning our room and makes sure everything is arranged nicely. We are so happy with her hospitality! we will surely come here again. Thank you!!
I have good experience every time i came to this hotel. House keeing is so cooperative and make my room always tidy. Good job Umer! Continue you good works. Kudos to the all staff. And alao to the laundry service. I need no worry for my laundry. The best!!!
I have been staying at Swissotel for many years and I didn't know that their management reply would be so bad and disappointing. I am an Accor member and get points every time I stay in a hotel of the Accor group. Lately I stay at Swissotel for 12 days straight and the hotel only counted 9 days and contacted the management but they don't care about the request and said that the system is in charge of the points and they cont do anything and I should contact the headquarters !!... Such an unpleasant experience I got from Swissotel , it is very disappointing. and for that matter, I will definitely not stay anymore in Swissotel and probable leave the Accor program altogether.. I hope you won't get such a bad situation with them.
Satisfied with our stay in hotel and comfortable rooms and nice accommodation and also nice staffs . The spa good . Breakfast was so great and delicious and everything was fresh . There was good fragrance in every part of hotel.
It was an amazing stay with Swissotel. Rooms were clean and the staff was very polite. Amazing breakfast menu. My kids enjoyed their stay. Will surely recommend to family and friends and will visit soon again.
Im mr.soltankarimi from iran i stay here with my family during holiday and we stay at this hotel and we so happy with this place because it’s close with every thing like malls working place restaurant i just want to say thanks to ni putu she’s doing her job well we happy with her service
I have been staying at Swissotel Al Ghurair in Dubai regularly for a number of years now. I always receive a warm welcome from Erin and Alyssa. Many thanks for your continues kindness during all of my stays. At breakfast I was always greeted by Thet and Damini, always with a smile. Thank you. At breakfast Albert from Ghana and Dwayne from South Africa always had a moment to say hello and always looked after myself and a friend I am travelling with. Thanks guys, we appreciate it. Housekeeping of course has to be mentioned as well. My room was kept spotless. Thank you Srinivas and his fellow staff for always asking if eveything was ok and if I needed anything. Lastly, of course the entire pool staff who I have known for many years now as well as the spa area. The great staff members of this hotel makes it what it is, a great place to stay.…
First of all i want to thank all the staff; I Forget my wallet in the laundry pocket and staff help me found all items, thanks a lot.. This hotel is so good in wifilocation in fact on the historical downtown of Dubai, U can visit Dubai Creek and enjoy still some traditional area. Kitchen is rich many different kind of foods. I came this hotel many many time because of business.. I enjoyed each time and had a good rest. But in the years i also observed the hotel assets worned up.. Na many service damege on the walls and dirts on the papers and tarce of bad repair in the bathrooms.. I kindly ask the Administration to ro neccessary repair and service or neccessary change on the assets.. And i also ask them to Raise up the level of hotel to the level we once enjoyed very much..
Shukrona from Tajikistan,we are family stay at this hotel for a week,we love stay at this hotel because comfortable and we are have good service and all staff are friendly specially staff name Ni Putu she are good cleaning staff and take care while we stay here,we are happy stay and this hotel excellent for us,thanks swissotel
Salema from 8 15 to 816 Babul we come stay here for 10 days we are so happy with the hotel service especially staff name ni putu she is doing a good job we like the good and so far everything has been excellent 5 star hotel we will come back again