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Copthorne Airport Hotel Dubai

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Copthorne Airport Hotel Dubai
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762 Reviews from our TripAdvisor Community

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Showing 616: English reviews
Reviewed 3 days ago NEW

Ther reviews were very bad but after staying here, I personally had a very good expereince. I had a layover of 23hrs at Dubai, so I got a free layover hotel by Emirates. I had the voucher from my boarding counter. After landing at DXB, I had to go through the Immigration (no need to pick my luggage), go all...

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Helpful?
1Thank AmarKhan
Rio de Janeiro, RJ
Reviewed 3 days ago NEW

The rooms are comfortable enough, perfect for a good night of sleep in between flights. The biggest problem with this hotel is the service: slow and rude service from the moment they pick you up at the terminal. Check-in is a bit messy, but okay. The biggest problem we had was with their concierge, since they disrespected us by lying...

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Helpful?
Thank Luiza S
Nairobi, Kenya
Reviewed 1 week ago NEWvia mobile

The hotel is not as bad as people are claiming it is. I stayed here complimentary of emirates "Dubai Connect" as i had a 20 hour layover between Fort Lauderedale and Nairobi. The hotel is pretty clean, food was good and service was fast. The only negatives were the wifi, and lack of outlet adapters to charge devices. Other than...

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Helpful?
Thank Travellerjo93
Central Florida, Florida
Reviewed 1 week ago

Room was dirty, one had one towel, smelled like smoke, no electrical outlets not in use and floor felt gooey. Their shuttle was 40 minutes late picking us up at airport and jammed to standing room only. Dinner buffet was not very good. Breakfast one was okay. Had staff cleaning rooms at 10:30 at night. Good place to avoid.

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Helpful?
Thank Terence G
Lagos, Nigeria
Reviewed 1 week ago

Stopped on transit through Emirates. The rooms were clean and comfortable. The restaurant served an OK diner but excellent breakfast. The down side was no free wifi. The staff was very pleasant, made you feel they were expecting you, attended to us with smiles. Really nice.

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Thank B4sure
Reviewed 1 week ago via mobile

I was there last night under dubai connect program. At first i was sceptical after all the bad review i read here but suprisingly the hotel is just fine. There is wake up call, hot water , complimentary drinking water and dinner buffet till midnight.

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Thank sarina E
Reviewed 1 week ago via mobile

Had to stay here recently as my flight got delayed by Emirates so missed my connecting flight. I was pleasantly surprised how nice this hotel was considering I didn't want to be there and I wanted to be in Bali. Rooms clean and tidy. No coffee supplied though and no free internet which I would of expected!! The swimming pool...

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Thank Sussy20
Oslo, Norway
Reviewed 1 week ago

I stayed at this hotel through Emirates, and was a little nervous after reading some of the negative reviews. The transition from the airport was smooth, after a wait of 10-15 minutes. The room was clean and the beds comfortable. I ate at the dining room and liked the food - nothing spectacular, but a nice buffet with enough choices...

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Thank Ella63_10
Nicosia, Cyprus
Reviewed 2 weeks ago via mobile

Stayed at the Hotel due to a long connection time between flights from Cyprus to Nigeria. The hotel is 15 minutes from the airport. Long wait for the hotel bus at the airport. The bus was old, dirty, packed like hell(to the point that the bumper at the back was touching the ground at 3-4 occasions). Checking in was OK....

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Thank IasonasCy
Chapel Hill, North Carolina
Reviewed 2 weeks ago

This was the hotel Emirates put us in after fog caused us to miss our connecting flight. We tried to make the best of it, but it was super frustrating not to have WiFi when trying to reschedule our plans since we were arrive at our destination a day late. The food at the restaurant was fine and the location...

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Helpful?
Thank BrianaL87

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Copthorne Airport Hotel Dubai

Address: Airport Road, Casablanca Street, Al Garhoud, Dubai PO Box 13018, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Number of rooms: 188
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Airport Hotel Dubai staff and other travellers.
21 questions
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Questions? Get answers from Copthorne Airport Hotel Dubai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on 5th floor or above.”
 of 5 bubbles AmarKhan, 19 Jan 2017 | Read review
“Find one elsewhere!”
 of 5 bubbles terryg514, 14 Jan 2017 | Read review
“Not on the ground floor unless you need a handicap friendly room.”
 of 5 bubbles ChrisL871, 31 Dec 2016 | Read review
“No! All the rooms are the same. The reception have none notion of quiet rooms!”
 of 5 bubbles Prolog, 21 Dec 2016 | Read review
“Transit Via Asia unless fake everything is what you like”
 of 5 bubbles gcadogan, 15 Dec 2016 | Read review
5 of 5