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Grand Excelsior Hotel

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Grand Excelsior Hotel
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431 Reviews from our TripAdvisor Community

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Showing 302: English reviews
Reviewed 19 August 2016 via mobile

Excellent hotel , thank you Zahara , thank you Adnan .very good services and very clean hotel,Room size is big ,excellent hotel.location is very good near the mall of the emirates. Food is very good and many Restaurants available in the hotel. I'm hotel visitor for two years and I will revisit the hotel. Thanks

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Helpful?
Thank Saad A
GEHDXB, Guest Relations Manager at Grand Excelsior Hotel, responded to this review

Dear Mr. Saad A Warm Greetings from Grand Excelsior Hotel Al Barsha, At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This...

Trivandrum, India
Reviewed 8 August 2016

Hotel is located very near to MOE, very nice location easy access to touristic places. Front office & Housekeeping staff are very cooperative. Very large room. Fantastic Night Club. Our stay in GEH was very good.

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Helpful?
Thank mathewkoshy6
GEHDXB, Guest Relations Manager at Grand Excelsior Hotel, responded to this review

Dear Koshay6 Warm Greetings from Grand Excelsior Hotel Al Barsha, At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This is a...

Reviewed 24 July 2016 via mobile

This place is awful. So dirty. I saw even insects in bed i swear. Room service is dull. Ac is so cold not adjustable. Staff r of a silly, lazy and unpleasant attitude. A real nightmare. Towels are not changed. When i ask from r a taxi they took a very long time to get it. The sole good thing...

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Helpful?
1Thank Noha F
GEHDXB, Guest Relations Manager at Grand Excelsior Hotel, responded to this review

Dear Ms. Noha Warm Greetings from Grand Excelsior Hotel Al Barsha, Kindly accept our sincere apologies for the inconvenience you may have experienced in respect to your stay with us. Unfortunately we didn’t meet your expectation. Upon thorough review of the situation we have taken steps to ensure that this will never happened again. We would like to take this...

Abu Dhabi, United Arab Emirates
Reviewed 19 July 2016

I stayed here over 2 weekends, would of cancelled my second visit it it was possible without losing any money. Ok this is not a 5* hotel, I am aware of this, as i've stayed here afew times before. My first visit in June, I was not too happy to see a load of hair in the shower plug hole,...

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Helpful?
1Thank sindylouDubai
GEHDXB, Guest Relations Manager at Grand Excelsior Hotel, responded to this review

Dear Ms/Mr sindylouDubai Warm Greetings from Grand Excelsior Hotel Al Barsha, Kindly accept our sincere apologies for the inconvenience you may have experienced in respect to your stay with us. Unfortunately we didn’t meet your expectation. Upon thorough review of the situation we have taken steps to ensure that this will never happened again. We would like to take this...

Dubai, United Arab Emirates
Reviewed 18 July 2016

Such a big hotel .I stayed there for three night .It was a big hotel and located very close to local market.From there you can easily go to pubs restaurants.Entry ambivalence was really great.It looks so big when you entered the lobby.Restaurant is also very beautiful.i liked my stay at this hotel.

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Helpful?
Thank smithbento
GEHDXB, Guest Relations Manager at Grand Excelsior Hotel, responded to this review

Dear Mr. smithbento Warm Greetings from Grand Excelsior Hotel Al Barsha, At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This is...

Reviewed 16 July 2016

The value is very good for what you get, especially if you book online. They have gone for opulence and its pretty faux, but who cares? The location is fine for the money. But what is impressive is that it is the same price as a Premier Inn, for the same money you get a gargantuan room, with decent furniture,...

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Helpful?
Thank Ali H
GEHDXB, Guest Relations Manager at Grand Excelsior Hotel, responded to this review

Dear Mr. Ali Warm Greetings from Grand Excelsior Hotel Al Barsha, At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This is...

Geneva, Switzerland
Reviewed 13 July 2016

Good , huge facility. Ideal for large conference groups. Well located. Self contained. Has a good buffet spread for breakfast. Quick and efficient staff. Quick check in - check out facilities. Taxi service available. Airport drops available.

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Helpful?
Thank Fred k
GEHDXB, Guest Relations Manager at Grand Excelsior Hotel, responded to this review

Dear Mr. Fred k Warm Greetings from Grand Excelsior Hotel Al Barsha, At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This...

Nuneaton, United Kingdom
Reviewed 3 July 2016

We have stayed in this hotel a few times and always find it excellent great value for Dubai and good location.Very close to shopping mall of the emerites and the metro.we will definatly return to this hotel the food in the hotel is always high quality and reasonable price.

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Helpful?
Thank Kevin M
GEHDXB, Guest Relations Manager at Grand Excelsior Hotel, responded to this review

Dear Mr. Kevin Warm Greetings from Grand Excelsior Hotel Al Barsha, At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This is...

Guwahati, India
Reviewed 21 June 2016

I was on a group tour to Dubai and I was accompanied by my Mother. The hotel was clean and maintained. The front desk staff were very friendly and co-operative. The breakfast was OK to certain extent. The room I was provided(Room No. 743) was clean and good but not comfortable as the AC did not function properly for the...

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Helpful?
1Thank Sandweep
GEHDXB, General Manager at Grand Excelsior Hotel, responded to this review

Dear Mr. Sandweep, Warm Greetings from Grand Excelsior Hotel Al Barsha! At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This is...

Sugar Land, Texas
Reviewed 4 June 2016 via mobile

We were kindly greeted by doorman but the front desk disappointed. The woman was unprofessional and just bad at her job. After greeting us for check in, she constantly made us wait while she assisted others who came after. Why one of the other employees could not handle long phone conversations, was lost on us. We had booked a room...

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Helpful?
Thank Linda O
GEHDXB, General Manager at Grand Excelsior Hotel, responded to this review

Dear Ms. Linda, Warm Greetings from Grand Excelsior Hotel Al Barsha! Kindly accept our sincere apologies for the inconvenience you may have experienced in respect to your stay with us. Upon thorough review of the situation we have taken steps to ensure that this will never happen again. We would like to take this opportunity to thank you for your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Within 10 minutes' walk from Mall of The Emirates and Metro station, the Grand Excelsior hotel is set in Al Barsha, Dubai - the city's vibrant business district in close proximity to Dubai Internet & Media City, Knowledge Village, Dubai World Trade Centre, DIFC and Jebel Ali Free Zone. We are also in close proximity to shopping malls, Burj Khalifa, Jumeirah Beach Park, Wild Wadi Water Park and. Finest luxury accommodation and associated amenities cater to the needs of business and leisure travelers with the blend of Unique Arabian Hospitality. The hotel is decorated in a contemporary yet unique Arabian style and offer different categories of impressive rooms & suites. Relax in your spacious room or suite, designed and furnished with outstanding amenities that meet the highest standards. Each elegantly decorated room has a flat-screen satellite TV and air conditioning. All rooms at the Grand Excelsior have a work desk, kettle and a coffee maker. The 6 restaurants and bars onsite showcase multi cuisine with a fine taste of dining pleasure and entertainment. The hotel's Health Club boasts quality weight machines and cardio equipment. Swim in the 15 m. Temperature-controlled outdoor pool, unwind in the sauna or steam room and treat yourself at the Lavana Spa for unique treatments. Grand Excelsior hotel can be the perfect location for wedding functions, birthday parties, or anniversary celebrations in our choice of Ballrooms. Give a perfect feel to your conference or business meetings in the hotel's board rooms equipped with Wi-Fi access and overhead projectors. An added value to enhance guest experience, free on-site Valet Parking and Shuttle services to the business hubs and leisure attractions in the city. We are close to Dubai International Airport and Dubai World Central Airport within a traveling time of 15-20 minutes. ... more   less 

Additional Information about Grand Excelsior Hotel

Address: 23 Road, 73 | Al Barsha 1, Dubai 214343, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 4,897 - ₹ 12,208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Excelsior Hotel 4*
Number of rooms: 230
Reservation Options:
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Hotel Style:
#220 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Grand Excelsior Hotel staff and other travellers.
13 questions
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4 months ago
Saham
over a year ago
London, England, United Kingdom
Derby, United Kingdom
4 months ago

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Questions? Get answers from Grand Excelsior Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Good rooms, bad bathrooms, great location.”
 of 5 bubbles MalisaK_13, 12 Feb 2017 | Read review
“Doesn't really make a difference. There isn't much to look at and rooms are similar.”
 of 5 bubbles sofin895, 4 Feb 2017 | Read review
“No good view”
 of 5 bubbles hotelsexpert2017, 4 Feb 2017 | Read review
“Suite on the backside facing were quiet big & luxurious.”
 of 5 bubbles , 1 Feb 2017 | Read review
“Try to get rooms on 6th & 7th floors”
 of 5 bubbles CaptJuned, 20 Jan 2017 | Read review
5 of 5