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Time Onyx Hotel Apartments

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Beirut Street Al Qusais, Dubai United Arab Emirates
Lowest prices for your stay
Expedia.com
$236
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$236
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$81
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Free cancellation until 14/12/22
Booking.com$272
Official Hotel Site$255
Travelocity$236
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (29)
Room & Suite (3)
Dining (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#416 of 896 hotels in Dubai
Location
Service
Value
Travellers' Choice
Property amenities
Free High Speed Internet (WiFi)
Restaurant
Spa
24-hour security
Room features
Air conditioning
Safe
Good to know
HOTEL CLASS
Languages Spoken
Arabic

Location

Full view
53Somewhat walkable
Grade: 53 out of 100
31Restaurantswithin 1 km
2Attractionswithin 1 km
37Reviews0Q+A1Room tip
Traveller rating
  • 27
  • 5
  • 3
  • 0
  • 2
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LUm wrote a review 3 Jul
1 contribution
Time Onyx Hotel Apartments is a great place to stay for Fly Dubai cabincrew team. The room is very pleasant, it is cozy and clean. The hotel team has always been friendly, patient and helpful, especially Saleh is amazing. That impressed me the most. No matter what time of day or night, you could turn to them with all your concerns.
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Date of stay: July 2022Trip type: Travelled on business
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Kormaley wrote a review 3 Jul
1 contribution
The rooms are very nice,clean and modern,the staffs so friendly and very helpful specially Mr Saleh and Ms Maya.Everyone has a good vibe which makes the stay so much nicer.There are shops around where you can easily get stuffs.The rooms are well equipped with all basic things that you need and in clean and good conditions.The rooms and the bathroom are well lit as well.if you ever need anything the receptiin is very helpful.Overall good experience 🙂
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Date of stay: July 2022Trip type: Travelled on business
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LoveTravel752044 wrote a review Jun 2022
2 contributions
I stay room 319 very nice room beautiful room. Clean 10 out 10 I will give my points. When I checking reception one ladie she from Nepal very kind she helpful what ever I ask to her she send someone delivery room . Best hotel look like 7 star hotel this all plus point This all things I noticed need to change 1. Security talk to someone outside with 3 security he not doing his job 2.morning breakfast I went there one ladie she ask me room number only she not take responsibility she watch movie.she not anyone 3. I went swimming pool one ladie she also using messager she talk to someone. She not helpful with me. 4. Night Reception I ask to my breakfast with my booking he told I need to check someone then why he standing reception. 5.i called engineering I ask to him please connect my phone with tv he came my room he told I don't how to fix it he told me I ac technicians .he from Pakistan This all point I noticed plz change it .in future I will come back soon I will check I will notice all Good luck team members, thank you so much all especially housekeeping team salute maintain room good 👍 see you again
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Date of stay: June 2022Trip type: Travelled as a couple
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Response from Maria Matocinos, Revenue Management at Time Onyx Hotel Apartments
Responded 2 weeks ago
Dear Valued Guest, Thank you very much for such a wonderful review! We are happy to know that you had an overall fantastic experience in our hotel. We thank you for complimenting our colleagues who make your stay memorable. It is great to know our team members are representing us well which made your stay a truly remarkable one. Rest assured that your positive comments have been shared with all the team. while at the same time we value your perspective on the areas where improvement can be done. Rest assured we have shared your feedback with the rest of the team and will ensure to improve our product and services as guest satisfaction really matters to us. Sincerely, Karim Ellecy Hotel Manager
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Andrea C wrote a review Jun 2022
1 contribution
Thanks a lot to Mohammed Arif Cashier and Rizwan Chef. Everything was finest and good. Service, food , room service and the place in every moment of the whole time spent in the hotel. I look forward to redo this amazing experience soon. Thanks again
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Date of stay: June 2022Trip type: Travelled on business
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Response from Maria Matocinos, Revenue Management at Time Onyx Hotel Apartments
Responded 3 weeks ago
Dear Valued Guest, Thank you for taking your precious time to write and share your positive feedback on TripAdvisor following your patronage at Time Onyx Hotel Apartments. We are delighted to learn that you had an amazing time and enjoyed our services at the Foodio Restaurant during your visit. Thank you for highlighting the great attention offered by our colleagues, especially Arif and Chef Rizwan. They will be delighted to be praised by our valued guests such as yourself, as your comments are a great encouragement for us to continue our commitment to creating more memorable experiences for our guests. We are certainly looking forward to welcoming you back to Time Onyx Hotel Apartments in the not too distant future. Sincerely, Karim Ellecy Hotel Manager
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Hossein G wrote a review Apr 2022
Mashhad, Khorasan, Iran24 contributions33 helpful votes
+1
We stayed in this hotel for 7 nights, from 14th to 21st of March, 2022 Considering the fact that this is a three-star hotel, I could say that it somehow exceeds expectations, but don't compare it to higher-rating hotels. Location: not only the mere location, but also the surrounding area and the neighbourhood where a hotel is located is important, and unfortunately this hotel is located in a rather poor neighbourhood, with lots of unpaved areas around it, and it gives you a negative feeling every time you're getting back to hotel. The location itself was also poor, rather far from all major attractions, with no convenient transportation available nearby. Décor and Cleanliness: this is a new hotel and everything inside is exceptionally clean. We had a big flat there, which was really clean and very comfortable, and very beautifully decorated with modern design. Food: as all other my hotel stays I only had breakfast in this hotel, and it was very modest. Even the "fruit juice" was not really a "juice", but rather the commercially packed, prepared drinks with fruit flavour. The number of items available was also very limited, and I literally had to eat the same breakfast every day, for seven consecutive days! Room service was unprofessional. The only thing that they did was "cleaning". They didn't replace the used towels or even the empty shampoo bottles or toothpaste tubes, unless you asked them specifically! Of course whenever I asked them they did it without any questions, but I think this is not the way a hotel is meant to work. They have to take care of these things without being asked for, or else what would be the difference between a hotel and your own place? All in all I could say that the major strength of this hotel is its beautiful and clean interior (which is most probably because of its young age and I hope they can keep it like this for long time), and apart from that, there is nothing special regarding this hotel. I usually don't stay in hotels with less than four stars and this was my first time in a three-star hotel, and it was good enough. But I would certainly not choose a three-star anymore, unless my budget forces me to!
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Date of stay: March 2022Trip type: Travelled with family
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Response from Maria Matocinos, Revenue Management at Time Onyx Hotel Apartments
Responded 24 Apr 2022
Dear Valued Guest, While we thank you for your recent stay at TIME Onyx Hotel Apartments, we regret not meeting your expectations and apologize for the inconvenience. Providing great service and accommodation is our everyday goal and rest assured the issues you have raised will be given the utmost attention and appropriate action will be done. Please know that our Executive Housekeeper is reviewing your concerns related to the rooms to ensure guest satisfaction. It is our sincere hope to have the opportunity to welcome you again in the near future. Sincerely, Karim Ellecy Hotel Manager
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JOJO6 wrote a review Mar 2022
Atlanta, Georgia50 contributions68 helpful votes
Although the hotel is located in an industrial area that lacks a view, it is accessible to most places within 3o minutes or less. Dubai is bustling with malls, but Madina Mall( local mall)is less than 5 minutes away and Centre Point's Madrif Mall( more upscale mall) is approximately 20 minutes away. We opted for the 2 bedroom apartment and it provided more than enough space. The washer/dryer, kitchen,( all dishes and utensils provided) and balcony were BONUSES! There is a stovetop but you will need to shop for seasonings and condiments when you arrive or pack them if you plan to cook meals. The hotel is extremely clean and all of the staff was amazing! The breakfast on-site is well worth it due to its convenience. Although the options did not vary from day to day, it was tasty. There are also dinner and lunch in the restaurant for purchase. Add Talabat app to your phone if interested in food delivery. No ATM, but the energy building nearby has one. We needed PCRs and they arranged for someone to come to our room to perform testing and they printed our copies, as well. Time Onyx is located within close proximity to the airport. We rented a car, but taxis are plentiful. If you have a car, covered parking is plentiful and secure. Disliked · The shower/tub leaked onto the floor, the kettle leaked and the fridge did not get very cold. The flat had a few cosmetic issues such as a few stains on the sofa and some scratches on furniture from usage over time. However, this was not a huge issue. The cleanliness and awesome hotel service overshadowed these things.
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Date of stay: February 2022
Value
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Response from Maria Matocinos, Revenue Management at Time Onyx Hotel Apartments
Responded 15 Mar 2022
Dear Valued Guest, Thank you very much for the time you spent sharing your personal impressions of your recent experience with our hotel. We very much appreciate your feedback regarding your recent stay at Time Onyx Hotel Apartment and It is always a pleasure to receive feedback from our guests. We are sorry that some of your experiences did not meet your expectations, please allow us to express our sincerest apologies. We've taken note of your concerns about your experience and please rest assured that we will take the necessary steps to address the problem. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we very much look forward to having the opportunity to serve you again in the future. Sincerely, Karim Ellecy Hotel Manager
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C Ahk wrote a review Feb 2022
1 contribution
Everything is good in this apartment in general. The mananger Mr. Awad at the reception is very accommodating with my requests as well as the reception ladies. Staff are friendly. Clean room, housekeeping staff are good too. Near to the airport. Very good to stay!
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Date of stay: February 2022Trip type: Travelled solo
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Response from Maria Matocinos, Revenue Management at Time Onyx Hotel Apartments
Responded 24 Feb 2022
Dear Valued Guest, Thank you for taking the time to share your recent experience with Time Onyx Hotel Apartments. Your kind words towards the exceptional service from our team to each different department are extremely rewarding to read. Once again, thank you for sharing your feedback with us, and looking forward to being able to host you again very soon. Sincerely, Karim Ellecy Hotel Manager
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Sally0990 wrote a review Feb 2022
81 contributions41 helpful votes
Nice clean apartment, however it is very far from everything and in a busy area hence 3star. Also, this is the 1st apartment I have stayed in where things like tea cloth, washing up liquid, vacuum cleaner, bin bags were not provided. The room description also states a bidet and bath robe is provided, this was not the case for our room. We booked for 2 adults and 1 child yet towels were only provided for 2 people
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Date of stay: February 2022Trip type: Travelled with family
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Response from Maria Matocinos, Revenue Management at Time Onyx Hotel Apartments
Responded 6 Feb 2022
Dear Valued Guest, Thank you for taking the time to write us your thoughts on your most recent stay with us. We strive to provide the best hotel experience and exceptional service but missed the mark. I'm sorry to learn that your experience was still less than perfect due to what was mentioned above. I have shared your comments with the concerned department, and I trust they'll address this and use your feedback for hotel improvements. I hope you will give us another chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Karim Ellecy Hotel Manager
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Hanan S wrote a review Jan 2022
Mersin, Turkey10 contributions6 helpful votes
Just a bad experience. Nothing good to say about this hotel honestly except maybe the location and that there is a washing machine in the apartment. Other than that nothing positive. Cleaning is horrendous!! Disgusting!! Ladies at front desk not helpful at all . We stranger with hotel manager via whats app for a late checkout. However, the girls at the front desk said they did not care who we spoke with and mist leave immediately or would be charged for an extra day. Windows leaked lots of water when it rained! Never left towels or soap, must always call for some. Carpet dirty and stained. Couch is also dirty and stained. Room looks good in pictures only. Don't be fooled.
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Date of stay: January 2022Trip type: Travelled with family
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Response from Maria Matocinos, Revenue Management at Time Onyx Hotel Apartments
Responded 17 Jan 2022
Dear Valued Guest, First and foremost, thank you very much for choosing to stay with us. We appreciate your taking the time to share your stay experience with us. Although we are delighted to see that some hotel features were to your liking. We regret to know that there were some aspects of your stay that were not satisfactory and that your overall experience did not live up to your expectations thru your low review rating. We have taken note of all your concerns and likewise escalated the matter to the concerned departments, rest assured that we will definitely do our best to improve. Guest satisfaction is our topmost priority and therefore we take your feedback seriously. We truly believe that it is through the voice of our guests that we are able to know the areas in which we are falling short and need improvement. Once again, thank you for staying with us and we hope to be able to regain your trust and give us another opportunity to better serve you again in the future. Sincerely, Karim Ellecy Hotel Manager
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jscober07 wrote a review Nov 2021
Burgaw, North Carolina40 contributions9 helpful votes
I really wanted to like this place, but every good thing I find, there was a setback. To start off with the positives, room wise, you great value for your money. Nice clean sanitized room with a very comfortable bed. Neat little kitchen to do your own cooking, microwave to warm up leftovers, and washer/dryer combination to wash your own clothes. Just make sure you bring your own dish and laundry detergent. Their food is great and at a reasonable price, and the gym well equipped to work on what you need to work on. Now, here are the negatives I ran into. Water only gets warm in room. Can't get it no hotter than warm for showering, baths, or washing your hands. The view caster for the TV doesn't work well. I've followed all the instructions given, and I couldn't get my phone to connect. Customer service, don't bother using the phone in your room. If you need help, go down to the ground floor, and talk with the receptionist there. I stayed there for 6 days, and only had 1 successful phone call when I reached someone and helped me with what I need without calling a second time. Every other time, no one ever answered the phone when I call for Housekeeping, In-Room Dining, or Guest Service. Only receptionists answered. Even then, I had to call a second time or go talk to the receptionist in person ask something I requested more than a hour ago. Plus, there leakage coming from the bidet as well. Like I said, room wise, it was great value for your money, but the negatives what made me reconsider next time if I stay in Dubai again.
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Date of stay: November 2021Trip type: Travelled with friends
Room Tip: Heads up before booking -too far from everything (except for the airport), including metros. -No...
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Response from Maria Matocinos, Revenue Management at Time Onyx Hotel Apartments
Responded 30 Nov 2021
Dear Valued Guest, Thank you for taking the time in sharing a detailed review on TripAdvisor with regards to your recent stay experience with us. I am truly disappointed to learn of your experience and would like to sincerely apologize for the inconvenience caused to you. I completely understand the dissatisfaction and discomfort you may have experienced. Your comments are valuable to us and have been shared with the concerned teams in an effort to improve our services. We always strive to ensure our guests have a memorable experience however, this time we have failed to have made your stay brilliant with us. We hope you will give us an opportunity to better your experience with us. I look forward to welcome you back on your next visit to Dubai. Sincerely, Karim Ellecy Hotel Manager
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PRICE RANGE
$56 - $100 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Qusais / Al Qusais 3
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Frequently Asked Questions about Time Onyx Hotel Apartments
Which popular attractions are close to Time Onyx Hotel Apartments?
Nearby attractions include Siyana Travel & Toursim LLC (0.9 km), Dubai Dunes Safari (1.0 km), and Dubai Police Museum (0.7 km).
What are some of the property amenities at Time Onyx Hotel Apartments?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a spa.
What food & drink options are available at Time Onyx Hotel Apartments?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to Time Onyx Hotel Apartments?
Conveniently located restaurants include Caesars Restaurant, Freddy's Restro Cafe -Al Qusais, and Fountain.
Are there any historical sites close to Time Onyx Hotel Apartments?
Many travellers enjoy visiting Queen Elizabeth 2 (11.1 km) and Al Seef (8.8 km).