Excellent hotel, nice location, perfect place for all events, excellent service by staff, food was delicious, Banquet staff Kumar ,Imtiaz and security Zahed were very helpful during our events.best hotel in city
I am sure that this review will inevitably make it more difficult to secure a room but people need to know about the incredible amd amazing an experience a hotel can create. Granted I am an Accor loyalty member but the moment I came I was greeted by management and all the staff impeccable. Service was top notch at all times. Staff like Madonna were constantly finding new ways to improve my stay. It was the best hotel stay I have had in years.. on top of that there is a butler service included for certain rooms and incredible 180 degree views from the rooms.. I love this hotel and I plan to make this my new home away from home.. in addition (the loccitane spa was fabulous.. restaurants were extraordinary as well.. we ate at Teicko and loved the Asian flair. Thank you Sofitel..
That was fabulous stay. This hotel is totally prestigious. We experienced good time in Sofitel the obelisk. I stayed at 32end floor and the view was breathtaking. Actually, the breakfast wasn’t that satisfying. However, that was second to none experience.
Service can be hit & miss in Dubai hotels but this hotel was PERFECT. Clean, modern, well maintained, wonderful pool and facilities overall. Service was the best - staff very well trained, fantastic English communicators, which helps! Staff were happy and motivated. The club lounge was exceptional and all staff were outstanding especially Vishnu who made our stay the best. what an amazing employee who promotes the brand to the max, an absolute asset to the company. Please ensure he is praised for his outstanding customer service skills. I am definitely staying here again
If you are in Dubai, you have to stay in the Sofitel. This is the property where without any fault you will find an outstanding service. The hotel is managed by amazing leaders. Mr. Luciano and Mr. Joe are incredible leaders who always take care of the guests implementing the most effective up-to-date leadership strategies to ensure the highest level of customer service. They are always reachable and available in the lobby. In case of any concerns, you can address them and they will be solved promptly in the shortest period. Additionally, you will get a chance to get an interesting conversation and a positive mood for the whole day. You can always address Mr. Vishal, who is the Residences Manager. He is one of the kindest there and you will receive a feeling that the service you got is deeply from the heart. When he is around, you will notice the entire team spreading kindness and readiness to help even without talking to them. Mr. Vishal will make sure that you will get everything you need. You can meet Baha, Mohamed, Tolga and Remon, and Fatima as well. They are fast and effective and can assist and help immediately. On top of that, they are very sweet and positive people who will not let you go unless you are not completely happy and satisfied. The hotel has the most beautiful club lounge in Dubai that is located on the 51st floor with 360 degrees view. Rachelle and Hashir are making the best coffee there and accommodate you like at home. They are great people and very approachable. I am recommending you to try an afternoon tea. Benita, Alisa, Trishia, Angelica, and Marizel will arrange an experience for you like you are a part of a royal service family. If you are traveling for business, please do not hesitate to book a meeting room. The banquet team (Noshi, Kumar) will arrange the best set-up and coffee break for you. The best property in Dubai to stay in. Highly recommended! Thank you for the chance to enjoy the Sofitel facilities. All the best and huge prosperity! Best regards, Anastasiia Franchuk…
I must say it was a peaceful and relaxing time in dubai at sofitel dubai the obelisk,you must have the breakfast over here lots of option to choice with heathier version i want to mention the gentleman mr satish maharaj he is very attentive and generous! Thank you all ajay ardani.
I stayed in Sofitel -The Obelisk for two nights.. I really had on of the enjoyable stays. the vibes and staff service is very nice, the breakfast is on of the exclusives. Many thanks to Fatima Zahra, Ardani, Satish, Sunny, and Ayu & Anna from the Spa. Thank you all, wish you more success
Excellent service especially F&B Service team Mr.Alaa who was the best smile i seen as hotelier , trying yo assist , asking what you WANT , trying to keep the guests always smiling like him . Positive emotions in positive place from positive person
All the staff were excellent especially Barakat John And Johnmark.. They made our stay at the hotel so relaxing and very enjoyable. They were able to help with our daily activities and plans. The breakfast choices were varied and delicious, the cafe in the lobby, serving excellent coffee and French pastries was a welcome afternoon treat.
Fantastic hotel! Every single person working there was extremely attentive and we were extremely happy with the service provided at every area of the hotel.. Mohammed, Artur were so amazing and helped us with our baggage and all our needs as we were leaving.. highly recommend this hotel and their team.. fantastic!
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