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Jumeirah Zabeel Saray

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4,527 Reviews from our TripAdvisor Community

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There are newer reviews for Jumeirah Zabeel Saray
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Showing 3,847: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 March 2016 via mobile

An outstanding Hotel to stay in. We arrived for a week of relaxation , and from the moment we entered the Lobby, all the staff could not have been more helpful, curteous and professional. The whole Hotel ethos is aimed at making your stay fantastic. The Spa was such a place of peace and tranquillity. The "Voda Bar staff were... More 

Helpful?
1 Thank David B
Management_JZS, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear David I am delighted to read that you enjoyed your recent holiday with us at Jumeirah Zabeel Saray and I sincerely appreciate that you have taken the time to share your experience on Trip Advisor. Thank you very much for recognizing our award winning Talise Ottoman spa and exceptional service provided by Dina. I will certainly pass on your... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 March 2016

I stayed here with my husband and daughter in August 2015. The holiday was booked last minute and was out second trip to Dubai. The temperatures at this time of year are intense but we aclimatised after a couple of days. The holtel is magical and arriving there in the evening was an experience I will never forget - the... More 

Helpful?
1 Thank Super R
Management_JZS, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I am delighted to read your complimenting review of your recent stay with us at Jumeirah Zabeel Saray and thank you for recommending our hotel on Trip Advisor. I would like to take the opportunity to thank you for acknowledging our fine selection of restaurants, exquisite facilities and warm hospitality. Once again, thank you for sharing your feedback... More 

Turku
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 March 2016

If you are looking relaxing hotel this is not a your hotel except the spa area which was beautiful! Rooms are big and well equipped. They have many restaurants and we got good food especially the brunch on Friday which was excellent. The staff didn´t speak good English and wasn´t listening what you were ordering. Remember to check your bill... More 

Helpful?
Thank finn_8
Management_JZS, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I sincerely appreciate that you have taken time to share your feedback during your recent stay with us and thank you for acknowledging our grandeur Talise Ottoman spa and well recognized restaurants. I am sorry to read that there were aspects of your experience from customer service that did not meet your expectations. We certainly take great pride... More 

England
Level Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 1 March 2016

Very nice spacious hotel on the palm.very good for a short break but a bit out of the way for any longer.Good restaurant options although a lot more carry a suplement compared to the last few years as part of Jumeirah offer.I Think ' quater board' would be a bit more accurate than half board as some of the suplements... More 

Helpful?
Thank jimstravels
Management_JZS, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I would like to personally thank you for choosing our resort above the many options available in Dubai and I sincerely appreciate that you have taken time to share your feedback during your recent stay with us. Thank you very much for recognizing our fine selection of restaurants, exquisite facilities and warm hospitality. We truly value your feedback... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 March 2016

I had my 50 years party at the hotel. I booked 96 nights and we spent approx 400.000 AED. After organized such a big party and booked so many nights I would have expected to have some kind of special treatment. A special room, a bottle of champagne, a massage or something else. I have visited world's best hotels and... More 

Helpful?
3 Thank JTKMTK
Management_JZS, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I would like to personally thank you for choosing our resort to commemorate your 50th birthday above the many options available in Dubai. I am sorry to read that you were made to feel that we did not trust you and I would like to express my sincere apologies that you left the hotel feeling dissatisfied. I can... More 

Slovenija
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 1 March 2016 via mobile

It was our 3th stay in this hotel already . We was always very satisfied . Very helpful staff , nice rooms and spacious bath rooms and rooms have balcony . Food : not to much to choose from if ur on Half board - since food don't change it . Every day same for breakfast and in 10 days... More 

Helpful?
2 Thank ALAN1001
Management_JZS, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Alan I appreciate your loyalty to Jumeirah Hotels & Resorts and I would like to thank you for your feedback from your stay with us at Jumeirah Zabeel Saray. I would like to take the opportunity to thank you for acknowledging our well-appointed rooms, exquisite facilities and high level of customer service. The resort takes great pride in the... More 

Turku, Finland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 February 2016

Jumeirah Sabel Sarey is good but not excellent. Spa is beautiful and all the treatments are excellent. Food is sometimes good and sometimes average. The beach restaurants food is not so good and the service is very slow.

Helpful?
2 Thank Minna K
Management_JZS, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I sincerely appreciate that you have taken time to share your feedback during your recent stay with us and thank you for acknowledging our lavish Talise Ottoman spa. I am sorry to read that there were aspects of your experience from the culinary offerings and speed of service that did not meet your expectations. I can assure you... More 

Warrington, England, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 February 2016

We stayed at this hotel for 2 weeks in August, a little late with the review but I wanted to share our experience. Very efficient upon arrival checking us in and getting us to our room. Lovely spacious room overlooking the sea, 2 queen sized beds for us and out 2 daughters aged 8 & 10. Big bathroom with a... More 

Helpful?
3 Thank Natalie C
Management_JZS, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Natalie I am very happy to know that you had an enjoyable stay with us and definitely receiving such response like yours will inspire each and every one of us at the Jumeirah Zabeel Saray. Allow me to convey my gratitude for acknowledging our the opulence of our Ottoman inspired resort, palatial facilities, fine selection of restaurants and high... More 

Glasgow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 February 2016

I'm not one for writing reviews, in fact i never do, good or bad, however after returning from our holiday in Dubai I want to let others know of the fantastic time we had and if it helps anyone else decide on where to stay. We are a family of four, 1 & 4 year old. From the minute we... More 

Helpful?
3 Thank ltaylor733
Management_JZS, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest I am delighted to read your wonderful review of your recent stay with us at Jumeirah Zabeel Saray and thank you for recommending our hotel on Trip Advisor. Thank you for recognizing Ken, Succi and Nabila who impressed you by their attention and professionalism. It is with great pleasure that I am able to recognize our colleagues for... More 

Manchester, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 February 2016

We booked a last minute trip here as it was recommended by travel agent. We usually stay at One and Only hotels but looking at reviews and doing our research we thought we would have a change. The minute we pulled up to this vast hotel I had my doubts. Swarms of people everywhere and too much hustle and bustle.... More 

Helpful?
2 Thank Suzanne W
Management_JZS, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Suzanne I sincerely appreciate that you have taken time to share your feedback during your recent stay with us and thank you for acknowledging our award winning Talise Ottoman spa and exquisite facilities. I am sorry to read that there were aspects of your experience from the restaurants and customer service that did not meet your expectations. I would... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Jumeirah Zabeel Saray

Address: The Palm Jumeirah, Crescent Road West | PO Box 27722, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 20,015 - ₹ 60,799 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Zabeel Saray 5*
Number of rooms: 442
Reservation Options:
TripAdvisor is proud to partner with Jumeirah International, Hotels.com, Booking.com, Expedia, Priceline, Orbitz and Travelocity so you can book your Jumeirah Zabeel Saray reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Zabeel Saray Hotel Dubai
Hotel Style:
#12 Family Hotel in Dubai
#13 On the Beach Hotel in Dubai
#18 Romantic Hotel in Dubai
#21 Business Hotel in Dubai
#36 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Zabeel Saray staff and other travellers.
223 questions
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Questions? Get answers from Jumeirah Zabeel Saray staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Palm View room club”
 of 5 bubbles lindamm24, 30 Nov 2016 | Read review
“Suites come with club lounge access and free airport transfers”
 of 5 bubbles iloveluxuryholidays, 29 Nov 2016 | Read review
“i would say a pool view room would be the better choice as it does not get the afternoon sun”
 of 5 bubbles Tezza2097, 25 Nov 2016 | Read review
“better to take a floor up”
 of 5 bubbles R462HYalexandram, 15 Nov 2016 | Read review
“Palm View CLUB så har man alt hvad man har behov for”
 of 5 bubbles 654shaht, 13 Nov 2016 | Read review
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