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Jumeirah Zabeel Saray

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4,620 Reviews from our TripAdvisor Community

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There are newer reviews for Jumeirah Zabeel Saray
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Showing 3,931: English reviews
Reviewed 24 April 2016 via mobile

This was a great hotel from the moment we walked in. The magnificent lobby, the intoxicating fragrance and the impeccable service. We stayed in a two bedroom suite which meant we could access the club lounge. I would recommend this as you can have breakfast and lunch here. The chefs took care of our dietary requirements which was vegetarian, no...

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Helpful?
2Thank Nimai108
Management_JZS, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest, I appreciate your loyalty to Jumeirah Zabeel Saray and I would like to thank you for your feedback from your stay with us. It is indeed very gratifying to learn that we were able to deliver the high level of customer service that Jumeirah is renowned for. Thank you for you warm acknowledgements of our opulent resort, amazing...

Essex
Reviewed 24 April 2016

A bit late writing my review, stayed here June/July 2015. The staff were amazing, always seem to go the extra mile with a smile. The only downside for me was the food in the International restaurant, although most people were very impressed I was not alone in saying I wasn't too impressed. A great experience in a fab hotel. Next...

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1Thank Debbs S
Management_JZS, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest, I appreciate your continuous patronage towards Jumeirah Hotels & Resorts and would like to thank you for your feedback from your stay with us at Jumeirah Zabeel Saray. Thank you for inspiring us with your kind words and it is indeed very gratifying to learn that we were able to deliver the high level of customer service that...

Kent, United Kingdom
Reviewed 24 April 2016

We are currently half way through our 2nd visit to this wonderful hotel and once again cannot praise this hotel and its management and staff highly enough. There really is nothing that they will not do for you to make your stay here a truly memorable experience. I was contacted a few days before we flew out in respect of...

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Helpful?
2Thank Richard S
Management_JZS, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Mr. Richard, Thank you for your continuous patronage towards Jumeirah Zabeel Saray and I am delighted to read your complimenting reviews. Thank you very much for recognizing our pre-arrival process, swift check-in, room allocation, in-room welcome amenities, fine selection of restaurants, luxurious surroundings and the personal touch in every interaction that you felt. Rest assured that we would continually...

Dubai, United Arab Emirates
Reviewed 23 April 2016 via mobile

Visited this place with friends for lunch buffet on Wednesday. Before going there , my friend called to confirm if they serve lunch buffet in Imperium and we got an affirmative answer however upon reaching, one of the lobby security told us that they don't serve lunch buffet and we can even check with the hostess. The hostess mentioned the...

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Helpful?
Thank JP_150989
Management_JZS, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest Thank you for taking the time to share feedback from your recent visit to Jumeirah Zabeel Saray. We are indeed sorry that you were given wrong information about the lunch buffet offerings and we will ensure that all colleagues are retrained and information is cascaded to everyone concerned. I sincerely hope that this incident will not be a...

paris
Reviewed 23 April 2016

It was my fourth stay with my kids in this wonderful and luxurious place (from 16th to 21st of April 2016) and everything (rooms, restaurants and facilities) is truly outstanding. Above of all that, the service is second to none: nothing is a problem, there is always a solution for everything and all members of the staff (waiters in restaurants,...

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3Thank jasmindesiles
Bournemouth, United Kingdom
Reviewed 23 April 2016

This is the first time we have stayed at this fabulous hotel and it was an incredible stay from start to finish. The staff were very welcoming and the room was extremely spacious with a lovely balcony and a very impressive marble bath that was more like a mini swimming pool. The spa is so relaxing with excellent facilities and...

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2Thank mctrace2
Management_JZS, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest, I am delighted to read your complimenting review of your first stay with us at Jumeirah Zabeel Saray and thank you for recommending us on Trip Advisor. Thank you for your kind acknowledgement of our warm hospitality, exquisite facilities, mesmerizing lobby ambience, well-appointed rooms, views from the balcony, Infinity pool, ample sun loungers on our pristine beach, complimentary...

Chester, United Kingdom
Reviewed 21 April 2016

Normally we would only provide a review about a particular hotel after our return to the UK - this is an acception. We are half way through our stay & it has been really wonderful. We are seasoned visitors to Dubai, especially with the Jumeirah group, however the Zabeel Saray has stolen our hearts. From the walm welcome when we...

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Helpful?
1Thank Mike143315
Management_JZS, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest, I appreciate your loyalty to Jumeirah Hotels & Resorts and would like to thank you for choosing Jumeirah Zabeel Saray to commemorate your special occasion. It is indeed very gratifying to learn that we were able to deliver the high level of personalized service that Jumeirah is renowned for. Thank you for you kind acknowledgements of our luxurious...

Glasgow&Wicklow
Reviewed 20 April 2016

Our 2nd stay in Zabeel Saray and one again it was fantastic! (apologies for the delayed review) Once again the staff were a delight as were the facilities. Unfortunately my wife tore her calf muscle on our 1st day (chasing our 2 year old son in the kids pool) so our normal excursions to Wild Wadi and Madinat Jumeirah and...

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Helpful?
Thank AstronautArchie
Management_JZS, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest, I appreciate your loyalty to Jumeirah Zabeel Saray and I would like to thank you for taking the time to share your feedback from your stay with us. I am sorry to hear that your wife hurt herself and I do hope she is feeling better now. Thank you for you warm acknowledgements of our opulent resort, fine...

Reviewed 20 April 2016 via mobile

My friends and I went on our first girly holiday to Dubai this month and chose to stay here after being recommended it by my cousin. When we arrived we were in awe! It was beautiful! And our experiences only got better..the staff were really lovely and made every effort to remember us, ask how our days exploring had been...

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Helpful?
1Thank Sharon K
Management_JZS, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Ms. Sharon, I am delighted to read that you enjoyed your recent holiday with us at Jumeirah Zabeel Saray and I sincerely appreciate that you have taken the time to share your experience on Trip Advisor. Thank you very much for recognizing our fine selection of restaurants, award winning Talise Ottoman spa, exclusive yet easily accessible location and the...

Stamford, United Kingdom
Reviewed 20 April 2016

Amazing hotel which is unlike anything I've ever stayed in before. The service is good and I think there's anything you could ever want. Except perhaps some individuality. If you like brash, gaudy and gold, then this is probably the perfect hotel and city. We wouldn't go back, but that goes for the who,e city, so don't judge the hotel...

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Thank Jo W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Jumeirah Zabeel Saray

Address: The Palm Jumeirah, Crescent Road West | PO Box 27722, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 18,214 - ₹ 46,729 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Zabeel Saray 5*
Number of rooms: 442
Reservation Options:
TripAdvisor is proud to partner with Jumeirah International, Orbitz, Travelocity, Hotels.com, Expedia and Booking.com so you can book your Jumeirah Zabeel Saray reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Zabeel Saray Hotel Dubai
Hotel Style:
#12 Family Hotel in Dubai
#14 On the Beach Hotel in Dubai
#18 Romantic Hotel in Dubai
#21 Business Hotel in Dubai
#36 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Zabeel Saray staff and other travellers.
238 questions
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Questions? Get answers from Jumeirah Zabeel Saray staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King sea view room on 3rd or 4th floor.”
 of 5 bubbles Chris_n_Jude, 16 Jan 2017 | Read review
“Either side is good, marina or beachside”
 of 5 bubbles gregoryo162, 15 Jan 2017 | Read review
“Book a club room”
 of 5 bubbles seanpurvis, 13 Jan 2017 | Read review
“Please choose a high floor”
 of 5 bubbles EmmaG998, 10 Jan 2017 | Read review
“Ask for a sea view.”
 of 5 bubbles SJK5, 9 Jan 2017 | Read review
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