Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Featuring 200 contemporary rooms and suites and three distinct food and beverage venues, Taj Jumeirah Lakes Towers has gifted Dubai with a new landmark, and JLT with its first luxury hotel. It brings with it two firsts in JLT – Paros, a Mediterranean inspired rooftop pool bar and restaurant, as well as an elegant ballroom. The hotel also introduces the renowned and much-loved Shamiana from the iconic Taj Mahal Palace, Mumbai to the Middle East. Everything Taj Jumeirah Lakes Towers has to offer is a treat for the senses; whether it is the stunning cascade of light in the lobby, a palette of cuisines from 4 distinct dining venues including TJ’s – a bistro-café and NONYA - a Pan-Asian restaurant with strong influences from Singapore, Malaysia, and China. This new sensorial journey is harmonized through our intangible concept of ‘Tajness’ – a timeless combination of luxury, modernity, and legendary attention to detail. Our 5-star hotel in Dubai is conveniently located 30 minutes from both, Dubai International Airport and Dubai World Central Airport, and is a five-minute walk from the metro station. It is also within easy reach of the city’s key commercial areas, and prominent tourist attractions; making it the default new HQ for Dubai’s leisure lovers and business elite.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
Taj Jumeirah Lakes Towers is celebrated for its inviting atmosphere and stylish decor, with many guests appreciating the warm hospitality and lively entertainment. Its prime location offers easy access to Dubai's attractions and transport. The hotel's cleanliness and meticulous housekeeping receive high marks, though occasional dust is noted.
The rooftop pool and diverse dining are among the amenities that guests have called out for excellence. While the rooms boast spaciousness and views, some point out noise and the need for updates. The service at Taj Jumeirah is often highlighted for staff attentiveness, enhancing the overall stay.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
World-class
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
My recent stay at this hotel was a mixed experience, but overall, it was a pleasant one. Upon entering the beautifully aromatic lobby, I was promptly greeted by the reception staff and assisted by helpful gentlemen with my luggage. The receptionist who checked me in was wearing a stunning sari outfit and provided me with all the necessary information, contributing to the warm and hospitable atmosphere of the hotel.
My room was lovely and clean, with a well-stocked mini drink fridge that was replenished daily with milk and bottled water. However, I encountered some issues with the housekeeping service on my floor. Despite placing a ‘do not disturb’ notice on my door, the male housekeeper ignored it on multiple occasions. This was particularly frustrating on the day of my arrival when I was exhausted from my plane journey and simply wanted to rest. Despite the room being already made up, he called me on the room telephone to inquire about cleaning, which was unnecessary and disruptive. The same situation occurred again when I was feeling unwell, and his repeated attempts to enter the room for cleaning were excessive.
Furthermore, although my room was cleaned daily by the housekeeping staff, I noticed an accumulation of dust throughout my stay, indicating that thorough dusting may have been overlooked.
On a positive note, I had the opportunity to dine at the Nonya restaurant and Paros bar, both of which offered enjoyable experiences. Additionally, the hotel’s location was convenient, with various shops, restaurants, supermarkets, and the Sobha realty metro station within walking distance. The presence of local and Careem taxi services outside the hotel was also convenient.
I must commend the fantastic security team outside the hotel, who ensured a safe and secure environment throughout my stay.
Despite the minor inconveniences I encountered, I would consider revisiting this hotel in the future and would recommend it to others, particularly those seeking a convenient location and warm hospitality.
Read more
Date of stay: March 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohit Gurnani, General Manager at Taj Jumeirah Lakes Towers
Responded 12 Apr 2024
Dear Ms. Ibe, Greetings from Taj Jumeirah Lakes Towers. Thank you for taking the time to share your review on TripAdvisor. I am delighted to note you had a pleasant stay in the hotel. However, I am concerned to note your feedback regarding your service experience with our housekeeping team. This is not the standard of service we strive for, and I regret the inconvenience caused. Our Executive Housekeeper has been informed about the same for process review and training intervention to ensure this does not recur in the future. Thank you for bringing this to our attention and looking forward to welcoming you back in the hotel. Warm regards, Mohit Gurnani General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our first time in Dubai travelling as a couple from the UK.
We were greeted by the friendly and welcoming concierge who showed us to the lobby, the staff at check in were incredible. So friendly, so welcoming, they very kindly upgraded our room to a golf view on the 15th floor. It was our wedding anniversary and they made us both feel so special.
The room was brilliant, the views were amazing, the bed was easily one of the most comfortable beds we had ever slept in. Fresh water, coffee, tea, milk supplied everyday by our lovely maid Manisha who made our room spotlessly clean everyday and decorated it on arrival for our anniversary.
The breakfast was very very good, excellent choice off the buffet, hot, cold, sweet, fruits, cereals, Indian foods, English foods, there is also a menu you can order off, avocado toast, eggs Benedict, porridge etc
The staff around the hotel are incredibly friendly making sure the guests are happy and comfortable,
The pool area is amazing, so clean and the facilities in the changing rooms are lovely. The views from the pool are incredible, we could of spent all day there
The location is perfect for getting around Dubai, it’s around a 5-10 minute walk to the metro line making it easy to get to the malls, and tourist attractions.
We both agree that this is one of the best hotels we have stayed in, and if we come back to Dubai I would stay in this hotel in a heartbeat
Read more
Date of stay: June 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohit Gurnani, General Manager at Taj Jumeirah Lakes Towers
Responded 5 Jun 2024
Dear Guest, Greetings from Taj Jumeirah Lakes Towers. Thank you for taking the time to share your review on TripAdvisor. I am delighted to note that you had a pleasant stay with us and enjoyed the room, food, pool and excellent service that the team has provided. We look forward to welcoming you once again and continuing to meet your expectations. Warm regards, Mohit Gurnani General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
From the moment we arrived, the service was incredible. Concierge took our luggage from the boot of the car and up to our room, while we checked in on the 4th floor. The quality, presentation and cleanliness of the room was stunning. Our room was cleaned daily although we did need to ask on 2 occasions. We made use of the infinity pool and lounge facilities on the 46th floor which were clean and comfortable. There were approximately 18 sun loungers so often people had to sit on chairs in the shade. During our stay, we had an evening brunch at TJ’s which was great value for money; 4 courses with a choice of cocktails, wine, house spirits & soft drinks. I also made use of the gym which was appropriately equipped with weight machines, dumbbells and cardio equipment. There was fresh water, fruit-infused water, face cloths & cleaning equipment available too which I thought was a comforting touch. As we booked a ‘room-only’ reservation, we only made use of the main restaurant in the lobby on one occasion but it was full so we were directed to the ‘Club Lounge’ on the 15th floor which had a good selection of foods too. Throughout the hotel, staff were pleasant, approachable, spoke good English and would do anything they could to accommodate to out needs. The location of this hotel is the only downside I would say. We couldn’t venture anywhere on foot even though, it appeared on a map, we were close to Dubai Marina. We had to use local taxis multiple times a day, which can be expensive over the course of the week. The hotel do offer their own taxi service however this is usually double the price of the local taxis. Overall, I would stay at this hotel again but I would plan my use of taxis carefully to minimise the cost.
Read more
Date of stay: April 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip:Plan your trips out of the hotel so that you don’t need multiple taxi journeys a day.
Arrive...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohit Gurnani, General Manager at Taj Jumeirah Lakes Towers
Responded 13 Apr 2023
Dear Guest, Greetings from Taj Jumeirah Lakes Towers. Thank you for taking the time to share your review on TripAdvisor and for your kind words. I am delighted to note that you had a pleasant stay with us and enjoyed the room, food, and excellent service that the team has provided. We look forward to welcoming you once again and continuing to meet your expectations. Warm regards, Mohit Gurnani
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
Our stay at Dubai Taj Jumeirah Lake Towers Hotel was nothing short of outstanding. From the moment we arrived, the impeccable service left a lasting impression.
At the front desk, the incredible helpfulness of the staff stood out as they seamlessly adjusted our booking to our needs for our extended business trip. This thoughtfulness made a significant difference in that we did not have to change rooms multiple times and were able to stay in our preferred room overlooking the golf course (15th floor) with stunning skyline views.
Daily housekeeping was done carefully and precisely to ensure our room was always in excellent condition. Special thanks to Moksh and the other members of the team who took care of housekeeping throughout our 10+ day stay. They not only catered to our special requests but also asked if we were missing anything.
Breakfast Options: The menu included a rich variety of both Indian and Western breakfast options, each one better than the last.
Whether you are here for business (the internet in the room and lobby is fast and reliable 👌) or for leisure (short taxi rides to many attractions, shopping centers and beaches).
We are delighted and will certainly return on our next trip to Dubai.
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been finding a really great hotel to stay the past weeks, it was part of my self pampering journey! From the moment I stepped into Taj JLT Dubai, Mohamed and Apoorva welcomed me with the warmest smiles and made me feel right at home. I had booked a Superior King Room, but because the hotel was fully booked, I ended up in a twin room. I casually mentioned my preference to move once something opened up, but honestly, I didn’t expect much. Imagine my surprise when, by day two, they actually found me a King Room! Talk about exceeding expectations. Can we take a moment to appreciate how amazing this hotel smells? I mean, it’s hands-down the most fragrant hotel I’ve ever been to. Walking through the lobby felt like aromatherapy in itself. Karim from housekeeping was an absolute rockstar. The guy’s attention to detail is next-level. My room was spotless, everything was where it needed to be, and he made sure I was comfy throughout my stay. Seriously, he’s a true asset and gem to the Taj team! The spa? Oh, it's delightful. I went in for a massage with Naroh, and wow, it was pure bliss. All the stress melted away, and I walked out feeling like a brand-new person. Bonus points to the hotel for giving me a discount voucher to use, who doesn’t love a good deal? Then there’s Farouk from the concierge, always smiling and ready to lend a hand. Honestly, his vibe is so infectious. It’s like he’s on a mission to brighten everyone’s day, and let me tell you, mission accomplished! What really stood out about my stay was how peaceful it was. My room was like a quiet little haven, and I didn’t hear a peep from the outside world, which is a rare find in a city hotel. Overall, my 3-day, 2-night stay at Taj JLT Dubai was nothing short of exceptional. The service, ambiance, and thoughtful gestures make this hotel truly 5-star.
Read more
Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Room Tip:During December to February it gets really cold in the pool area as it is located on the 46th floor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Elena Schwartz, General Manager at Taj Jumeirah Lakes Towers
Responded 5 Jan 2025
Dear Guest, Greetings from Taj Jumeirah Lakes Towers. I would like to thank you for taking the time to share your review on TripAdvisor. I am delighted to note that you had a pleasant stay with us. We look forward to welcoming you once again and continuing to meet your expectations. Warm regards, Elena Schwartz General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was looking to treat myself to a belated birthday treat to Dubai having turned 40 two weeks ago and was referred to Taj Jumeriah Lakes Towers as the perfect way to start my first time in Dubai. I stayed here this week and have had a wonderful experience. They took care of me from the moment I walked through the door, reassuring me I have nothing to worry about when it comes to customer service in Dubai. When I arrived ahead of my check in time I was welcomed by Apoorva and Monika with fresh juice and water to refresh me from the Dubai heat. I was brought to my beautiful room that was large, spacious and modern. I must add the moment you enter the hotel you are greeted with an invigorating scent throughout. The bed was immaculate and well rested sleep after a long flight from the UK.
Glad I added breakfast to my stay as it’s an all you can eat buffet and definitely not one to miss when staying at this hotel. They have selected of everything for breakfast.
Room service was a pleasurable experience. I’m a very tidy person myself but my room was well looked after daily by the lovely Manisha who was very friendly and occasionally left created animal creatures from the towels ( which I found cute lol) in my room 😃. She was really easy to talk with and made my room comfortable each day.
The attention to detail this hotel takes in looking after their guest is more than five star. They even decorated my room with balloons and a cake for my belated birthday.
They have a rooftop pool you have to visit with a skyline view of Dubai and a lifeguard.
The location of the hotel is a 10 minute walking distance from the station and shops not too far from the station.
I highly recommend this hotel and I would come back in a heartbeat.
Thank you Taj Jumeriah Lakes towers for making my first time to Dubai a wonderful experience. Special thanks again to Monika, Manisha and Apoorva who made my stay extra special.
Read more
Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohit Gurnani, General Manager at Taj Jumeirah Lakes Towers
Responded 22 Oct 2023
Dear Guest, Thank you for sharing your feedback from your most recent stay in the hotel. We are delighted to read that you enjoyed staying here with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. We hope to have the pleasure of welcoming you back to the hotel again soon. Sincerely, Mohit Gurnani General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Taj JLT is probably one of the most efficiently run properties of Taj group and others, that I have visited. GM-Mohit Gurnani and his team with some highly motivated members like Kirti Shetty, Monika Kandhuri, Hemant Shekhawat, Sarla Rajashekar, Ashutosh, Ashish and others at Taj JLT maintain the sanctity of this property as one of Taj’s best. The Chef and his team have also put Taj JLT on the map of some finest and diverse dining experiences that one can have. Nonya is a restaurant that deserves a Michelin Star for the complete and outstanding dining deliverance, what a delight this restaurant is! The Chef and his team have also put Taj JLT on the map of some finest and diverse dining experiences that one can have.
The F&B offerings at Taj JLT is fabulous with multiple choices from fine dining to casual and everywhere the ambiance was elegant as well as buzzing. Nonya is a restaurant that deserves a Michelin Star for the complete and outstanding dining deliverance, what a delight this restaurant is!
The Housekeeping standards are also top notch!
The neighbourhood construction activities can be annoying and a nuisance, but the property and its services quite make up for this inevitable situation.
Read more
Date of stay: June 2024Trip type: Travelled on business
Room Tip:Better to choose room away from the neighbourhood construction view rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Taj Jumeirah Lakes Towers, General Manager at Taj Jumeirah Lakes Towers
Responded 14 Jun 2024
Dear Guest, Greetings from Taj Jumeirah Lakes Towers. I would like to thank you for taking the time to share your review on TripAdvisor. I am delighted to note that you had a pleasant stay with us. We look forward to welcoming you once again and continuing to meet your expectations. Warm regards, Mohit Gurnani General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
really large clean comfortable hotel with excellent customer care, they supported us in all our requests and also being my birthday they set up the room with balloons and left a small cake with a greeting card. they made us check in at 8 am without asking for a supplement. I thank Mohamed for his support in all requests and also the team. super breakfast, quality and with any kind of food buffet and also à la carte if you want (always included without supplement). the room was very spacious clean and with everything you need. bottles of water always present in the room in quantity. We also had dinner at the rooftoop of the hotel the Paros nice and good. the roftoop is very large with air loungers pool of all respect bathrooms with showers lockers with key. space also with sofas for club nights
Read more
Automatically translated
Date of stay: August 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1) The toiletries such as Body wash gel, Hair shampoo and Hair conditioner are provided in small bottles which gets wasted most of the times and consumes lot of plastic. Instead provisioning in squeeze bottles and refilling really makes it a Green initiative. 2) During breakfast, the service staff collect the used plates, cups etc.. on a big tray and carry all at once which doesn’t creates a good impression. Also it’s not safe to carry such heavy stuff in one hand. Instead providing a trolley will look good and also ease the carrying process. 3) In the lounge bar, the whisky brands were ordinary and expecting some good brands.
Read more
Date of stay: May 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Once again in our favourite hotel away from the hustle and bustle of Dubai however this was more special as we were a family of 6 due to our 2 eldest boys celebrating their birthdays . Although we have stayed at Taj many times we always find that nothing is taken for granted and the same high standards are met from Arbab who works security along with Samuel and jasem along with the rest of the concierge team at the main entrance all the way to the reception staff Poorva, Monika and Mohammed and the reception staff nothing is too much trouble. Our room was immaculate and kept to an amazing standard by the cleaning staff she cleaned and never stopped cleaning our room was at the highest standard always. A big shout out to the breakfast team Anthony Hamed pryanka and the chefs the food was always amazing and always nice and fresh The pool life guards Nafis and Ram were always diligent to their duties looking after us as a family with towels and beds and never stopped making certain the area was safe and free from standing water etc . As always we know that we will have missed staff worthy of mention however the whole Taj team are worthy of mention and with service you have shown us as repeat visitors over the years its a pleasure to keep returning to see you all as our extended family see you all once again in November 2024 to do it all again
regards
The Seeley Family
Read less
Read more
Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Elena Schwartz, General Manager at Taj Jumeirah Lakes Towers
Responded 22 Oct 2024
Dear Guest, Greetings from Taj Jumeirah Lakes Towers. Thank you for sharing your review on TripAdvisor. I am delighted to hear that your family's celebration with us became special. It is wonderful to know that our team, especially Arbab, Samuel, Jasmine, Apoorva, Monika, Mohammed, Anthony, Hamed, Priyanka, Nafis, and Ram, contributed to your memorable experience. We appreciate your continued loyalty and can’t wait to welcome you back in the future. Warm regards, Elena Schwartz General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Apart from alcoholic beverages, they also have good cocktails/mocktails and a good selection of Hot and Cold snacks. Well worth $ 40.00 for 2 people if you will also choose to eat there
There are more places to choose from in the Dubai area.
PRICE RANGE
₹11,634 - ₹25,004 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiJumeirah Lakes Towers (JLT)
NUMBER OF ROOMS
200
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.