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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#264 of 1,163 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
TIME Grand Plaza Hotel features 232 spacious rooms and suites appointed with every imaginable guest comfort. Savor superb cuisine at two onsite restaurants and at our breezy poolside lounge. Enjoy an invigorating workout in the state-of-the-art Powerzone fitness centre or soothe away stress in the temperature-controlled rooftop pool. For corporate guests, three modern meeting rooms and property-wide wireless Internet access is available to promote productivity and fresh ideas. Whether you're travelling for business or leisure, you're sure to appreciate the unique features and convenient setting of our Al Qusais hotel near Dubai International Airport. The hotel has dedicated non-smoking floors available.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Poolside bar
Kids stay free
Babysitting
Airport transportation
Wifi
Hot bath
Rooftop pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Family
Languages Spoken
Arabic, Filipino, Hindi
Location
61Somewhat walkable
Grade: 61 out of 100
118Restaurantswithin 1 km
5Attractionswithin 1 km
Damascus St, Dubai 237844 United Arab Emirates
Name/address in local language
E-mail hotel
Getting there
Dubai Airport Free ZoneDubai Metro7 min
Al QusaisDubai Metro15 min
1380Reviews37Q+A100Room tips
Reviews
Traveller rating
- 884
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- 89
- 24
- 36
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The location is far from the city it's only near to the airport, we are staying there for almost one week with family, the staff are very friendly specially yam that always assist us for everything taxi place to go and place to eat and thanks to widhy and Bryan that helping us while we are staying there for sure will come back again if we visit Dubai next
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
Hot standing customer service! Excellent facilities and restaurant! Kudos to Reception, Concierge, House Keeping, Restaurant and Pool/Spa staff 😁. Spent a total of almost two months and the hotel was a “Home Away From Home” while I was there. Looking forward to getting back!
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bernard Fantoli, General Manager at TIME Grand Plaza Hotel
Responded 23 Feb 2022
Dear Valued Guest, Greetings from TIME Grand Plaza Hotel! Thank you for choosing TIME Grand Plaza Hotel for your recent stay and sharing your feedback. We are glad that you enjoyed your stay and appreciated the cleanliness and comfort, location, facilities, value for money and staff at our hotel. Thank you once again and we will be looking forward to seeing you soon at TIME Grand Plaza Hotel in the near future. Sincerely, Bernard Fantoli Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at Time Grand Plaza this year. I left my ear ring behind and came back to the UK. I sent an email to the hotel and they said they found it and can hold it in lost property. I returned to Dubai couple months later, got the taxi and tried to collect my earring but they couldn’t find it and want helpful. I emailed the manger Ahmed M and he said to email him the next time I come back. I was back in Dubai for the third time, sent him an email, called the hotel, no one got back to me then sent the manger Ahmed M another email. I was very shocked he was rude, said he never kept it and wasn’t helpful at all. Also didn’t acknowledge his staff that wasn’t helpful too. I have never experienced this kind of bad customer service from a manager of a hotel.
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Date of stay: March 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TIME Grand Plaza Hotel, Other at TIME Grand Plaza Hotel
Responded 1 week ago
Dear Angielee28, I received with great concern your comments regarding handling the case of your lost and found item by the hotel team. I have investigated the matter and wish to convey my sincere apologies for the inconvenience encountered by you. I have taken personal interest in sorting this issue and have found your earring in our lost and found and will be waiting for instruction from you by email on how to deliver it to you. Once again please accept our apologies and gratitude for your patience. Looking forward to hearing from you. Sincerely yours, SOHA METWALLY | GENERAL MANAGER TIME Grand Plaza Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very Nice stay with Time Grand Hotel. Location is best one ,near by Metro station.Front office Receptionist very helpful. Special thanks to Mr. Dithin very professional and cooperative. Thank you we love to come again.
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Date of stay: November 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TIME Grand Plaza Hotel, Other at TIME Grand Plaza Hotel
Responded 1 week ago
Dear devthetraveller1, It is always encouraging to receive positive feedback from our guests as this goes a long way in motivating our team in our aim to provide the highest quality service and facilities. Thank you for your review and we look forward to welcoming you back to TIME Grand Plaza Hotel for another relaxing vacation in Dubai. Kind Regards, TIME Grand Plaza Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I Will highly recommend this hotel, great service and very helpful staff specially Dithin from front desk was very helpful throughout my stay, he assisted all the way he can to make my stay remarkable.
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Date of stay: November 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TIME Grand Plaza Hotel, Other at TIME Grand Plaza Hotel
Responded 1 week ago
Dear parthasarathaip, We are delighted to hear your kind words. It was a pleasure having you as our guest. We are looking forward to welcoming you back to our hotel soon! Kind Regards, TIME Grand Plaza Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Memorable stay with Time Grand plaza, service and amenities are really remarkable especially swimming pool and all staffs are polite and helpful special thanks to Mr. Dhitin, he helped us a lot while stay. I highly recommend to them who are traveling to Dubai, Must visit 👍
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Date of stay: November 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TIME Grand Plaza Hotel, Other at TIME Grand Plaza Hotel
Responded 1 week ago
Dear 804ramanjeetk, We thank you for taking the time to share with us your positive feedback regarding your stay at the hotel. Your comments inspire us to always extend the highest level of service to our guests at all times. We look forward to having the pleasure of welcoming you back in the future. Kind Regards, TIME Grand Plaza Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is one of the best hotel in Dubai,it's well maintained, clean, hygiene and spacious rooms.I personally thank to Mr.Dithinraj Shetty who responded me within blonk of an eye to all my queries and guided me through norms and conditions and also suggested best visiting places and also took care of my needs, he was very helpfull during my stay and made my trip memorable. Will definitely suggest others to stay here during your trip to Dubai :-)
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TIME Grand Plaza Hotel, Other at TIME Grand Plaza Hotel
Responded 1 week ago
Dear Ramyadivyaraj, First, we appreciate the time you took to complete our hotel review. We are delighted to hear that you enjoyed your stay with us and found our services up to your satisfaction and standards. Rest assured that your positive comments will be shared with our team members, which will encourage them to maintain their efforts and improve our quality of service every day. It is always a pleasure to have you as our guests and we look forward to welcoming you back in the future. Kind Regards, TIME Grand Plaza Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The Hotel is very neat and clean, It's near to the the Dubai Airport and has walking distance connectivity with Airport express zone metro (green line). The rooms are spacious with facilities of ironing cloths, hair dryer and Indian mobile charging AC socket, USB charging. Front desk manager's are very nice. I thank Mr. Puma who is very polite and very cooperative person. I had very nice experience to stay at this property.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Spacious Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TIME Grand Plaza Hotel, Other at TIME Grand Plaza Hotel
Responded 2 weeks ago
Dear traveltohimachal, Thank you for sharing your experience on this platform We are very happy to read that you had a great overall experience at our hotel. We're delighted that you found your room spacious and is up to your liking. Your positive comments will also be shared with our team members, which for sure will make them very motivated. It was a pleasure having you and we look forward to welcoming you again in the future. Kind Regards, TIME Grand Plaza Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Choose the room over the street view with balcony because the weather is so nice, I love the ambiance of the coffee shop with Starbucks inside, the front staff are so friendly they will assist you every single time even though they are busy with the guest in the lobby, for sure will come back again
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TIME Grand Plaza Hotel, Other at TIME Grand Plaza Hotel
Responded 2 weeks ago
Dear komariko2023, First, we appreciate the time you took to complete our hotel review. We are delighted you enjoyed your stay with us and made your vacation memorable. Your comments inspire us to always extend the highest level of service to our guests at all times. We'll share with our team members, about how you find them so friendly during your stay. It was a pleasure having you as our guests and we look forward to welcoming you back soon! Kind Regards, TIME Grand Plaza Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am really enjoying staying with Time almost one month now, the staff are friendly widhy vinay Edgar Sachin shara, it's like my second home, the room is big and clean and the hotel ambiance is really nice, will always staying here.
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TIME Grand Plaza Hotel, Other at TIME Grand Plaza Hotel
Responded 12 Oct 2023
Dear 864sris, We are so delighted to hear that you're having a great time with your stay at TIME Grand Plaza Hotel. It's so heartwarming that you find us to be your second home. We will always look forward to having you as our guest anytime! Please don't hesitate to contact us or the reception if you have other things that you need because it is our goal to always provide excellent hospitality service with all our guests. Again, thank you! Kind Regards, TIME Grand Plaza Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$95 - $179 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Qusais / Al Qusais 2
NUMBER OF ROOMS
232
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Frequently Asked Questions about TIME Grand Plaza Hotel
Which popular attractions are close to TIME Grand Plaza Hotel?
Nearby attractions include Siyana Travel & Toursim LLC (0.6 km), Dubai Dunes Safari (1.2 km), and Dubai Police Museum (1.0 km).
What are some of the property amenities at TIME Grand Plaza Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at TIME Grand Plaza Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at TIME Grand Plaza Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a poolside bar during their stay.
Is parking available at TIME Grand Plaza Hotel?
Yes, free parking is available to guests.
What are some restaurants close to TIME Grand Plaza Hotel?
Conveniently located restaurants include Caesars Restaurant, Kamat Restaurant, and Yamanote.
Are there opportunities to exercise at TIME Grand Plaza Hotel?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does TIME Grand Plaza Hotel have airport transportation?
Yes, TIME Grand Plaza Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at TIME Grand Plaza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does TIME Grand Plaza Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at TIME Grand Plaza Hotel?
The staff speaks multiple languages, including Hindi, Arabic, and Filipino.