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Kempinski Hotel & Residences Palm Jumeirah

Travellers' Choice award winner
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1 room 2 adults 0 children
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Kempinski Hotel & Residences Palm Jumeirah
Kempinski Hotel & Residences Palm Jumeirah
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536 Reviews from our TripAdvisor Community

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Showing 406: English reviews
Kiev, Ukraine
Reviewed 3 days ago NEW

It was a great stay at this place to our family! The hotel is pleased with their wonderful services, the smiling and friendly staff!! Security service is really wonderful, very attentive to the guests! Our room was large and beautiful, the pool is just a fairy tale - big and the view amazing!!! The SPA program strucks by the diversity,...

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Helpful?
Thank rolex7778
New Delhi, India
Reviewed 2 weeks ago

Hi to all my followers on TA. Went there for a family holiday to ring in the new years 2017. we simply loved the property for everything it had to offer be it hospitality be it service, food, location, Quality of suite we had booked, staff being very helpful. there were few people who really went of the way to...

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Helpful?
Thank clubgauravGuptaa
KempinskiPalm, Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear clubgauravGuptaa, Thank you very much for your comments. It was a pleasure to welcome you personally. I am grateful to your complimenting feedback about the Hotel and glad to see all the names of our team members you mentioned. We are delighted to be at your service and look forward to welcome you back as soon as possible. Best...

Reviewed 3 weeks ago via mobile

Chose Kempinski as our christmas retreat. The Hotel was really enjoyable and the staff made a huge effort to make sure that our stay was a pleasant one , special Thx to Ahmed on the reception desk and Lisa as well for all the efforts they did.

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Helpful?
2Thank Andrea E
KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Andrea E, Thank you very much for your positive comments. We are appreciate your great comments towards our team, who will be commended for the wonderful service provided. We are looking forward to welcoming you back at the Kempinski Hotel Palm Jumeirah in the not so distant future. Sincerely, Heinrich Morio Managing Director

West Yorkshire
Reviewed 4 weeks ago via mobile

Wow is all we could say. From pulling up at the entrance for valet parking to walking into the stunning Christmassy entrance lobby, very friendly staff, couldn't do enough for us, Friday brunch - ITS A MUST the food and quality of the food was just perfect, waiter/waitresses were excellent and very nice to relax around the pool before and...

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Helpful?
Thank MikeAndGina2011
KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear MikeAndGina2011, Thank you very much for your reply. I am pleased to read that we have added some memorable moments to your special occasion. Looking forward to welcome you back. Best Regards, Heinrich Morio General Manager

Reviewed 13 December 2016 via mobile

This hotel is definitely a 5 star hotel. Interior, exterior, staff, service, gym (burj al arab view) equipments, cinq mondes spa, pool, beach... I enjoyed every single detail. Thank you for adding to my luxury birthday trip!

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Helpful?
Thank Maddy D
KempinskiPalm, Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Maddy D, Thank you very much for your reply. I am pleased to read that we have added some memorable moments to your special occasion. Looking forward to welcome you back. Best Regards, Natalia Kashirskaya Hotel Manager

Reviewed 3 December 2016

Disappointed as i left my JBL speaker by the pool side yet no one could find it and i had to suggest to the hotel they call me. It was more or less like your JBL Speaker is gone and we have no responsibility, not a good look for a 5 star hotel. Stayed here for one night with my...

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Helpful?
Thank Bode G
KempinskiPalm, Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Bode G, Thank you for your reply. I am sorry to hear that notification of the missing item you refer to was not communicated according to your valuable expectations. Please be assured that your comments about the Kids Club as well as the Brunello speed of service are well noted for the sake of our operation improvement. Best Regards,...

Reviewed 2 December 2016 via mobile

Hotel is located in a very good location , very friendly staff . Hardeep Kaur at front office , reception is very understanding and try give great support to customers . I would like to appreciate Iqbal and Dinesh in F&B for their all over all wonderful service , they went out of the line to provide veg Indian Food...

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Helpful?
Thank manas g
KempinskiPalm, Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear manas g, Thank you very much for your positive comments. I am so glad to know that my team members, especially those mentioned by name, dedicated their efforts to fulfill your most important requests. Best Regards, Natalia Kashirskaya Hotel Manager

Manchester, United Kingdom
Reviewed 2 December 2016 via mobile

Annie the manager. OMG She places me in heaven. My body was all knotted and tight with the stress of my job. This woman manipulated my back and shoulders so well. I highly recommend her. She is therapist with magic in her hands. Thank you Annie. Xx

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1Thank Sophia T
KempinskiPalm, Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Sophia, Thank you for this review. We are indeed very happy to have Annie - Spa Manager on board. I am glad to know that your treatment was memorable. Best Regards, Natalia Kashirskaya Hotel Manager

Dubai, United Arab Emirates
Reviewed 21 November 2016

We had the honor of holding our wedding reception on the oval lawn of the Kempinski the Palm. Those of you that have gone through an outdoor wedding, know how time consuming the planning of such a wedding is. Every time we were at the Kempinski to meet with the lovely events manager Anika Berger, we were greeted with familiar...

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Helpful?
Thank TGG86
KempinskiPalm, Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear TGG86, Thank you very much for this review and once again: Congratulations on your Wedding. I am happy to see that we became a part of some special memories of this wonderful occasion. All my team was delighted to be at your service and make your every wish come true. Looking forward to your 1st anniversary to celebrate. Best...

London, United Kingdom
Reviewed 18 November 2016

Although you would expect a Kempinsky to be very decent, this one feels like it stopped in time and staff forgot to take care of things. We checked in and there was a massive industrial fan in our room, drying up what was probably an infiltration. The staff that took us to our room was surprised but the reaction was...

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Helpful?
Thank Jose C
KempinskiPalm, Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Jose C, Thank you for posting your review. I am truly disappointed to see your feedback as we are in the process of reviewing our menus. Please be assured that the variety of choice is already improved. I personally look for a chance to create some good culinary memories for you. With regards to the Housekeeping inaccuracy, please accept...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
We invite you to a place where the earth and sea merge with imagination. Here on the coveted shores of Dubai's iconic island lies the perfect vantage - the Kempinski Hotel & Residences Palm Jumeirah. A palatial retreat, set atop a true landmark, this picturesque paradise offers traditional European luxury and endless opportunities to create lasting memories. Spacious Suites & Penthouses - Exquisite marble floors guide your every step as gold, ivory and light blend into a portrait of true opulence...You have left the ordinary behind. Spacious suites and penthouses provide the lavish comforts of well-appointed living rooms, dining areas, and fully equipped kitchens, ideal for both families and long stays. ... more   less 

Additional Information about Kempinski Hotel & Residences Palm Jumeirah

Address: Crescent West | Palm Jumeirah, Dubai 213208, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 28,333 - ₹ 62,402 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel & Residences Palm Jumeirah 5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Kempinski Hotel And Residences Palm Jumeirah
Hotel Style:
#41 On the Beach Hotel in Dubai
#60 Family Hotel in Dubai
#95 Spa Hotel in Dubai
#98 Romantic Hotel in Dubai
#153 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Hotel & Residences Palm Jumeirah staff and other travellers.
19 questions
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Questions? Get answers from Kempinski Hotel & Residences Palm Jumeirah staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Two Bedroom Palm View Suite”
 of 5 bubbles clubgauravGuptaa, 3 Jan 2017 | Read review
“Bar drinks are expensive and a burger is 120 AED.”
 of 5 bubbles b0deg, 3 Dec 2016 | Read review
“None really!”
 of 5 bubbles G467KXjosec, 18 Nov 2016 | Read review
“city view room better then plain sea room”
 of 5 bubbles vbalyanina, 2 Nov 2016 | Read review
“Keep in mind that the property is enormous. If you don't like walking, ask for a room close to the reception/pool etc.”
 of 5 bubbles Nikolayoso, 28 Oct 2016 | Read review
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