Novotel Bur Dubai
Dubai Healthcare City Umm Hurair 2, Dubai 385290 United Arab Emirates
Lowest prices for your stay
$68
$81
$65
Free cancellation until 26/09/22
Expedia.com$65
Booking.com
ZenHotels.com$81
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 13/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 13/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#155 of 897 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Novotel Bur Dubai is ideally located in the Healthcare City, close to Dubai Creek, making it perfect for guests travelling for leisure and business. With 219 stylish rooms & suites, you will feel at ease as soon as you arrive. The closest metro station is Dubai Healthcare City (Dubai Metro – Green Line), a 5 minutes walking distance and a very convenient mode of access to all major attractions.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Walking tours
Kids stay free
Children's television networks
Valet parking
Wifi
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Indoor play area for children
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Meeting rooms
Spa
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
City View
Languages Spoken
English, French, Russian, Spanish and 11 more
Location
Full view
92Great for walkers
Grade: 92 out of 100
66Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
Contact
Dubai Healthcare City Umm Hurair 2, Dubai 385290 United Arab Emirates
Name/address in local language
Getting there
Healthcare CityDubai Metro4 min
Oud MethaDubai Metro17 min
460Reviews11Q+A16Room tips
Reviews
Traveller rating
- 368
- 59
- 18
- 8
- 7
Time of year
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Language
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Popular mentions
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Most Recent
Nice personnel and facilities. If you replace the walls on the roof with a glass wall, it would be a more interesting and picturesque swimming pool! One of your personnel (the receptionist, that I think her name was Grace) was so hospitable, kind and professional. Thank her for being so helpful.
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Date of stay: July 2022Trip type: Travelled on business
Helpful
I highly recommend Novotel bur Dubai, the hotel is very clean and nice, stuff were very nice,helpful, friendly and welcoming, especially the manager Mr Samir, security guard Mr Shafic, receptionist Mr Irfan,and housekeeping guy Mr Ganesh.
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Date of stay: June 2022Trip type: Travelled with family
Helpful
Response from Bruno Debray, Other at Novotel Bur Dubai
Responded 3 days ago
Dear Zamzamm, Thank you for your fantastic review following your recent stay at Novotel Bur Dubai. Pleased to know you found the property to be gracious and well-appointed without pretense. This is so necessary in order to feel comfortable and at home away from home. All of our Heartists especially Samir, Shafic, Irfan and Ganesh will be happy to know that you are satisfied with the service. It will serve as an encouragement for all of us. Looking forward to your next visit with us. Kind Regards, Bruno Debray General Manager Novotel Bur Dubai
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Mr. Samir the sales manager,mr shafic head of security,mr. Irfan reception,mr Ganesh house keeping at novotel bur hotel are totally out standing. They were very professional, veru helpful,very polite and made us feel comfortable staying at the hotel,totally recommend them.
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Date of stay: June 2022Trip type: Travelled with family
Helpful
Response from Bruno Debray, Other at Novotel Bur Dubai
Responded 3 days ago
Dear Abdirahimm, We are grateful for your kind review following your stay at Novotel Bur Dubai. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists especially Samir, Shafic, Irfan and Ganesh will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit. Kind Regards, Bruno Debray General Manager Novotel Bur Dubai
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My stay in Novotel was “Exquisite“ compare to my other places during my other vacations… the receptions, Grace made my stay an amazing! Always polite, smiling and ready to attend to requests. She did it flawlessly like she was born with it. I’m grateful for meeting her and enjoying my vac.
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Date of stay: June 2022Trip type: Travelled with friends
Helpful
Response from Bruno Debray, Other at Novotel Bur Dubai
Responded 3 days ago
Dear Tinalito, We are grateful for your kind review following your stay at Novotel Bur Dubai. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists especially Grace will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit. Kind Regards, Bruno Debray General Manager Novotel Bur Dubai
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This hotel it’s really the best!! And the price just make everything better!! The staff are really friendly! Big shoutout to Grece for taking care of me from day one!!! The fact that I was alone but she made me feel so comfortable and safe! Will definitely come back!!!
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Date of stay: June 2022Trip type: Travelled solo
Helpful
Response from Bruno Debray, Other at Novotel Bur Dubai
Responded 3 days ago
Dear Stella, Thank you for your fantastic review following your recent stay at Novotel Bur Dubai. Pleased to know you found the property to be gracious and well-appointed without pretense. This is so necessary in order to feel comfortable and at home away from home. All of our Heartists especially Grace will be happy to know that you are satisfied with the service. It will serve as an encouragement for all of us. Looking forward to your next visit with us. Kind Regards, Bruno Debray General Manager Novotel Bur Dubai
Read more
Hii I would like to thank you for every time I spend at novotel you made it special for me also thanks for the kindest employee gillian, wish her More progress and success. Please make the the breakfast menu more variable.
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Date of stay: May 2022Trip type: Travelled on business
Helpful
Response from Bruno Debray, Other at Novotel Bur Dubai
Responded 2 weeks ago
Dear Azalakawi, Thank you for your fantastic review following your recent stay at Novotel Bur Dubai. Pleased to know you found the property to be gracious and well-appointed without pretense. This is so necessary in order to feel comfortable and at home away from home. All of our Heartists especially Gillian will be happy to know that you are satisfied with the service. It will serve as an encouragement for all of us. Looking forward to your next visit with us. Kind Regards, Bruno Debray General Manager Novotel Bur Dubai
Read more
Amazing staff, good breakfast, the staff is very helpful always greeting people when we pass by, good rooms, toilets also the room service, easy to get a metro and go around. We have had a very good experience at Novotel Bur Dubai.
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Date of stay: June 2022Trip type: Travelled as a couple
Helpful
Response from Bruno Debray, Other at Novotel Bur Dubai
Responded 3 weeks ago
Dear Chavan Vaishnavi14, We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Thanks & Regards, Bruno Debray General Manager Novotel Bur Dubai
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Nothing wrong with the hotel and have to say Breakfast was 1st class. Room was spot on for a One night stay. We arrived after a 16 hour flight 42 degrees only to be greeted by the rude check inn lady who i later found to be a supervisor. Lobby was full of kids and she was handing them water. We asked for one and she refused her offsider gladly handed over a water. My review here is just to hopefully train your girl a little more
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Date of stay: June 2022Trip type: Travelled as a couple
Helpful
Response from Bruno Debray, Other at Novotel Bur Dubai
Responded 3 weeks ago
Dear Magpie90, Thank you for taking the time to share your experience regarding your stay at the Novotel Bur Dubai. We can see from the rating that you have encountered some issues during your Check-In, our sincerest apologies to this. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Bruno Debray General Manager Novotel Bur Dubai
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15 nights in this hotel, same as a home. Good offer, service and room. The team is invested to satisfy the customers. I'm very happy with that and I could come back here for a new long stay. Nice rooftop and view in my room
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Date of stay: June 2022Trip type: Travelled on business
Value
Service
Sleep Quality
Helpful
Response from Bruno Debray, Other at Novotel Bur Dubai
Responded 3 weeks ago
Dear 364ft, Thank you for sharing your feedback following your recent stay at Novotel Bur Dubai. Your wonderful comment goes straight to the heart! Sharing it with all of our teams was a great pleasure and pride. Our aim is to offer a consistent product and service to each and every one of our guests. So overjoyed that you found it to be that case. We hope to see you again. Kind Regards, Bruno Debray General Manager Novotel Bur Dubai
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15 nights here. Wonderful experience in this ALL - Accor Live Limitless hotel. The service is top. The room too. The atmosphere is friendly. We feel at home. Thank you to the whole team for your dedication. Gold member Accor Live Limitless advantages are good. I could come back here.
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Date of stay: June 2022Trip type: Travelled on business
Helpful
Response from Bruno Debray, Other at Novotel Bur Dubai
Responded 3 weeks ago
Dear Florent T, We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Thanks & Regards, Bruno Debray General Manager Novotel Bur Dubai
Read more
PRICE RANGE
$59 - $85 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiBur Dubai / Umm Hurair / Umm Hurair 2
NUMBER OF ROOMS
219
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Claim Your Listing Frequently Asked Questions about Novotel Bur Dubai
Which popular attractions are close to Novotel Bur Dubai?
Nearby attractions include WAFI (0.5 km), STALLION TOURISM LLC (0.5 km), and Lamcy Plaza (0.5 km).
What are some of the property amenities at Novotel Bur Dubai?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Bur Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Bur Dubai?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Novotel Bur Dubai?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Novotel Bur Dubai?
Conveniently located restaurants include Sufra Restaurant, Eve Penthouse & Lounge, and Asha's.
Are there opportunities to exercise at Novotel Bur Dubai?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Novotel Bur Dubai have airport transportation?
Yes, Novotel Bur Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Bur Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Bur Dubai offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Novotel Bur Dubai?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, Chinese, and Hindi.