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Sheraton Dubai Mall of the Emirates Hotel

PricelineUS$ 210*
View Deal
#79 of 540 Hotels in Dubai
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 345*
US$ 210*
Great Deal
US$ 219*
US$ 217*
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Sheraton Dubai Mall of the Emirates Hotel
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2,033 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Dubai Mall of the Emirates Hotel
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Showing 1,623: English reviews
New Delhi, India
Reviewed 26 December 2014

A great experience , great hotel with nice rooms and as it is inside the mall with a direct access to the mall of the emirates it is a plus point as you get lots of shopping and eating options., specially as some might feel nice as you find 2 indian restaurants inside the mall. the HOtel offers good breakfast...

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Helpful?
3Thank VishalShivani
Sheraton M, Director of Guest Services at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear VishalShivani, I am delighted to read that you enjoyed our convenient connection to Mall of the Emirates featuring over 560 brands from all over the world and entertainment activities for all ages including indoor ski slopes. Once again, thank you for taking the time to share your feedback with us and hope to welcome you to our hotel in...

Dubai, United Arab Emirates
Reviewed 25 December 2014 via mobile

Choose to stay here with my parents who come to visit me in Dubai. Did not expect a lot in the beginning since i know that it's located near the mall of emirates and most probably that's all about it. I could never been any more wrong. The staff from the entrance, reception, business lounge and even the restaurant are...

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Helpful?
1Thank Praslexi
Sheraton M, Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Praslexi I am thrilled to read your comments regarding your recent stay with us. I am glad that you and your parents enjoyed your stay and that our associates went beyond your expectations. I will be sure to pass on your kind words to the team members. Warm Regards, Sammy Gani Executive Assistant Manager

Hyvinkaa, Finland
Reviewed 24 December 2014

Great location in Mall Of Emirates, also metro station is only few hundred meters from Hotel. Hotel staff was friendly and helpfull. Breakfest was very good and room are quiet, big and clean. View from hotel Terrance to Burj Khalifa is very nice.

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Helpful?
Thank Miketapio
Sheraton M, Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Miketapio Thank you for your kind comments regarding your recent stay with us. I am thrilled to read that the staff, services and hotel location met your expectations and I hope to welcome you back in the near future. Warm Regards, Sammy Gani Executive Assistant Manager

Surabaya ,Indonesia
Reviewed 24 December 2014

when I have troubled with my son's passport,the security helped me to the business center to print from the PC there and it's free if I print 2 pages.Very surprised 'cause usually we must pay for that .We also can shopping and have lunch or dinner at The Emirates Mall very easily . I colud bought Pierre Hermes for my...

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Helpful?
Thank sandrawirawan
Sheraton M, Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Sandrawirawan I am thrilled to read your kind words about your most recent stay with us. Our location is in the heart of Dubai, centrally located on Sheikh Zayed Road with views overlooking the city’s landmarks, and also directly connected to the world famous Mall of the Emirates. I am glad that you were able to appreciate the location...

alexandria
Reviewed 23 December 2014 via mobile

This was my 1st stay in Dubai. Wow it's amazing. The hotel is very nice and clean a real 5 stars hotel. The fittness club is 24/7 I enjoyed it at 3:00 a.m.! The breakfast is excellent with lots of varieties. The location is nice to be connected to mall of the emirates and the metro station but it was...

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Helpful?
Thank drhodsh
Sheraton M, Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear drhodsh Thank you for your kind comments about your stay with us. I am glad that your first visit to Dubai was enjoyable and that our staff and services went beyond your expectations. Warm Regards, Sammy Gani Executive Assistant Manager

London, United Kingdom
Reviewed 15 December 2014

The Front Desk staff went out of their way to make my stay a very pleasant and memorable experience. Pavel found me a great, spacious room (larger floor space than a junior suite, apparently) and Tamer was always smiling and helpful. Tamer even noticed that it was my birthday and I was delighted when he and his colleague delivered a...

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Helpful?
1Thank spgw10
Sheraton M, Director of Guest Services at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear spgw10, Thank you for taking the time to review our hotel. I am delighted to read that our associates were able to meet your expectations and rest assured that I have shared your kind comments with all the team, in particular with Pavel and Tamer. Once again, I am happy that we were able to meet your expectations and...

London, United Kingdom
Reviewed 12 December 2014

A wide selection of quality hotels is available in Dubai but Sheraton Dubai Mall of the Emirates Hotel is clearly one of the best option. It is approximately 30 min drive from the airport and located next to the Mall of Emirates (there is a direct entrance). They clearly pay attention to all details and it makes a huge difference....

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Helpful?
1Thank Raphael T
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Raphael T, Thank you for the time you took to review our hotel. It is always with great pleasure that I read such positive feedback and I am delighted to hear that our associates were able to make your stay a memorable one. Once again, thank you for choosing the Sheraton Dubai Mall of the Emirates Hotel and look...

Abu Dhabi, United Arab Emirates
Reviewed 10 December 2014

It was my first time visit to Sheraton Mall of the Emirates. I booked a suite with my family and the room they have given me on top 21st Floor facing Burj Al Arab. Fantastic view of Burj Al Arab and Burj Khalifa even though it was too far. Due to maintenance there were slight inconvenience reaching the mall of...

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Helpful?
1Thank Shihab K
Sheraton M, Director of Guest Services at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Shihab K, Indeed, our hotel is conveniently connected to the renowned Mall of the Emirates featuring over 560 brands from all over the world and entertainment activities for all ages. I am happy to read that you enjoyed our lovely views and facilities, and thrilled to hear that our associates were able to make your stay a memorable one....

Reviewed 10 December 2014

We have visited early November with the family of four, during our first trip to Dubai. The room is nice and they accomodated the two children with an extra bed, which was helpful. Some noise from the construction around, but manageable. Good breakfast and nice open bar with a great view of Downtown Dubai. Attentive staff and conviniently located by...

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Helpful?
1Thank Regina L
Sheraton M, Director of Guest Services at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Regina L, Thank you for taking the time to share your feedback from your family stay. I am delighted to read that you enjoyed our convenient connection to mall of the Emirates and that our associates were able to make your stay as comfortable as possible. Once again, thank you for sharing your thoughts with us and I hope...

South Florida, Florida
Reviewed 10 December 2014

Sadly, the noise from construction due to the enhancements at the Mall of the Emirates is an all-night affair, so depending on which way your room is facing, this could be a problem, like I have been experiencing since having arrived a few days ago. I had an issue at check-in...I had a guaranteed non-smoking room but when I checked-in...

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Helpful?
Thank gensnimica
Sheraton M, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear gensnimica, Thank you for the time you took to review out hotel. I am delighted to hear that you enjoyed our facilities and outstanding views from our rooftop infinity pools. Furthermore, I am sorry to read that you experienced some issues upon check-in, however rest assured that we have shared your feedback with the concerned departments. Once again, thank...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Besh
Besh
Cuisines: Turkish, Middle Eastern, Barbecue
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly connected to the world-renowned mall, the Sheraton Dubai Mall of the Emirates Hotel is a gathering place for corporate travelers, vacationers, and shoppers alike. The hotel is centrally located, with easy access to such destinations as Jumeirah, Dubai Marina, Jebel Ali Free Zone, and Dubai World Trade Center. Dubai International Airport (DXB) is only 20 minutes away by car. ... more   less 

Additional Information about Sheraton Dubai Mall of the Emirates Hotel

Address: Sheikh Zayed Rd | Al Barsha 1, Mall of the Emirates, Dubai 450309, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 10,692 - ₹ 27,931 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Dubai Mall of the Emirates Hotel 5*
Number of rooms: 481
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotwire, Hotels.com, Starwood EMEA, Booking.com, Agoda, Priceline, Asiatravel.com Holdings, Travelocity, TripOnline SA and HotelQuickly so you can book your Sheraton Dubai Mall of the Emirates Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Dubai Mall Of The Emirates Hotel Dubai
Hotel Style:
#43 Romantic Hotel in Dubai
#47 Business Hotel in Dubai
#52 Family Hotel in Dubai
#52 Spa Hotel in Dubai
#74 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dubai Mall of the Emirates Hotel staff and other travellers.
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Questions? Get answers from Sheraton Dubai Mall of the Emirates Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Firstly, if he's on duty, go say hi to Mr Lijin, Bell Captain ; all else falls in place after that!”
richard_tye88, 25 Apr 2017 | Read review
“Pick a room with Club access. Fantastic service and worth every penny”
rashida378, 17 Apr 2017 | Read review
“The suites are awesome.”
Travelmom211, 9 Apr 2017 | Read review
“club rooms the best choice”
nazar091, 27 Mar 2017 | Read review
“Ask for a deluxe room with glass-walled bathroom.”
P9187GNstevenp, 26 Mar 2017 | Read review
5 of 5
Priceline
US$ 210* /night
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Expedia.comUS$ 219
Sheraton.comUS$ 217
Asia TravelUS$ 345
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Prices are for 1 room, 2 adults
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