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Sheraton Mall of the Emirates Hotel

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Traveller (1188)
Room & Suite (551)
Pool & Beach (108)
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Overview
  • Excellent63%
  • Very good29%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“direct access”(94 reviews)
“great hotel”(138 reviews)
“ski dubai”(40 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,355)
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All reviewsdirect accessgreat hotelski dubairooftop poolmetro stationexcellent locationthe burj al arabjunior suitethe club loungean upgradebusiness hotelbusiness tripduty managerlong flightspecial thanksemiratesfloor
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651 - 655 of 1,897 reviews
Reviewed 10 February 2016 via mobile

We had a fantastic stopover at this hotel on our way to Melbourne. It was located within the Mall of the Emirates and we were able to walk in and out of the mall from the second floor. From the Mall we took the hop...More

Thank Mary K
Response from Sheraton M, General Manager at Sheraton Mall of the Emirates HotelResponded 15 February 2016

Dear Mary K I am thrilled to read your comments on your recent stay, I am glad that we were able to give you a good stopover in Dubai and I do hope we can welcome you back soon for a longer stay in the...More

Reviewed 9 February 2016

well placed next to the metro line. Thus not far away from business centre and centre of town. Close to taxis for Jumeirah. Included in the compound of the Mall of the Emirates with all its shopping and dining experience. Trip with metro to Dubai...More

Thank cdh59219
Response from Sheraton M, General Manager at Sheraton Mall of the Emirates HotelResponded 15 February 2016

Dear cdh59219 Thank you for taking the time to leave your comments. I am glad that you were able to appreciate our central location and hope to welcome you back to the hotel in the near future. Warm regards, Paul Dunphy General Manager

Reviewed 9 February 2016 via mobile

My husband and I, with our teenage son stayed two nights in Jan 2016. We had booked a club room and arrived at the hotel very early. We did not expect our room to be ready (it wasn't) and were offered the chance to upgrade...More

Thank Moretravel68
Response from Sheraton M, General Manager at Sheraton Mall of the Emirates HotelResponded 15 February 2016

Dear Moretravel68 I am thrilled to read your positive comments regarding your recent stay. I am so glad that you enjoyed your time with us and do hope that I can personally welcome you back during your next visit. Warm regards, Paul Dunphy General Manager

Reviewed 7 February 2016

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Review collected in partnership with Amoma.com
Response from Sheraton M, General Manager at Sheraton Mall of the Emirates HotelResponded 9 February 2016

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Reviewed 6 February 2016 via mobile

The hotel is attached to Mall of Emirates which is the best advantage. Check-in process was too fast. The concierge service was too bad where i reached my room and my luggage reach after 45 minute where i have called them three times to get...More

Thank Abdulmoez-Tahmaz
Response from Sheraton M, General Manager at Sheraton Mall of the Emirates HotelResponded 9 February 2016

Dear Abdulmoez-Tahmaz Thank you for taking the time to leave your feedback on your recent stay with us. I was saddened to see that you had to wait so long for you luggage however, I am glad that you liked our room offering and that...More

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Best Value Properties in Dubai, United Arab Emirates
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Pool
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 102 - US$ 404 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Romantic Hotel in Dubai
#47 Business Hotel in Dubai
#49 Family Hotel in Dubai
#67 Spa Hotel in Dubai
#86 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 102 - US$ 404 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Romantic Hotel in Dubai
#47 Business Hotel in Dubai
#49 Family Hotel in Dubai
#67 Spa Hotel in Dubai
#86 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1188)
Room & Suite (551)
Pool & Beach (108)
Dining (100)
Amenities (15)
Business Centre & Event Rooms (6)
Family and Play Areas (4)
Questions & Answers
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Helen S
5 April 2018|
AnswerShow all 2 answers
Response from Ginakoumpis | Reviewed this property |
This question is for management of Sheraton otherwise it is not a legitimate question for a fellow traveller
1
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Amjd H
3 March 2018|
AnswerShow all 6 answers
Response from LavinaUS | Reviewed this property |
I guess it depends on the size of the room; we had a king bed - and there was like a small couch along the window - which could possibly fit a person as long as they don't move too much in bed. I had one day taken an hour... More
1
Vote
Lauren A
22 January 2018|
AnswerShow all 5 answers
Response from Rahana R | Reviewed this property |
The hotel is located within the mall through a passage way, so if you are after shopping n just chilling then you need to travel far as the mall caters all kinds of food. There a rooftop pool which is lovely with an shaded... More
1
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Room Tips
"Has a Smoking Room"
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"Get the ocean view!"
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"Wonderful room and best views"
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"Get a room as high up as possible to take advantage of the views of the surrounding areas."
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