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Sheraton Dubai Mall of the Emirates Hotel

PricelineUS$ 210*
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#80 of 541 Hotels in Dubai
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 345*
US$ 210*
US$ 218*
US$ 217*
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Sheraton Dubai Mall of the Emirates Hotel
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2,034 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Dubai Mall of the Emirates Hotel
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Showing 1,624: English reviews
Manila, Utah
Reviewed 3 February 2015

Stayed here for my first visit to Dubai. Very convenient as it is in one side of the Mall of the Emirates. Breakfast was great as you have a varied selection of food and a good view of the city. It was also a good staging point for travel to tour destinations and desert safari. Got a little problem when...

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Helpful?
Thank coandy
Sheraton M, Executive Assistant Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear coandy, Thank you for taking the time to share your feedback with us. I am sorry to hear that you encountered some issues upon check-in, however rest assured that we shared your comments with the respective department. Furthermore, I am happy to read that you enjoyed our facilities and convenient connection to Mall of the Emirates and Dubai Metro....

Tehran, Iran
Reviewed 3 February 2015

this was my 3rd trip to dubai and was the best. hotel was great. so clean. staff was so lovely and poite.everything was perfect. the location, the mall and service was excellent. the only complaint was construction outside the hotel for expanding the mall. my thanx to all the staff of the hotel.

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Helpful?
Thank Navid B
Sheraton M, Director of Guest Services at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Navid B, Thank you for taking the time to review our hotel. I am delighted to read that we were able to meet your expectations and rest assured that I have shared your kind comments with all our associates. Once again, thank you for choosing the Sheraton Dubai Mall of the Emirates Hotel and look forward to welcome you...

Doha, Qatar
Reviewed 1 February 2015

Sheraton is a never disappointing option if you are looking for comfort and a five stars service. Deluxe rooms are quite big and new. King size bed facing a glass fancy bath it's a nice detail. Go for the breakfast as it's a very complete buffet, with amazing views of the city while enjoying it. Special thanks to Evie from...

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Helpful?
Thank Eileen G
Sheraton M, Director of Guest Services at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Eileen G, Thank you for taking the time to share your feedback from your recent stay with us. I am delighted to read that you enjoyed our facilities and that we were able to meet your expectations. Rest assured that I have shared your comments with all our associates and in particular with Evie. Once again, thank you for...

Mumbai
Reviewed 28 January 2015

I enjoyed the location and the rooms were definitely worth the cost.To enjoy Dubai pls stay here. Service was quite good actually and The Sheraton Mall of the Emirates is maintains the level of expectations of a #Starwoodprefferedguest.

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Helpful?
1Thank Aman P
Sheraton M, Director of Guest Services at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Aman P, Thank you for the time you took to share your feedback with us. I am delighted to read that we were able to meet your expectations and look forward to welcome you back soon for another memorable stay. Warm regards, Mohamed Abdel Rahman Director of Guest Services

Singapore
Reviewed 28 January 2015

The hotel is just above the mall and it is very convenient. I could shop till midnight and just hop into the elevator to my hotel room. Oh we upgraded to a junior suite where we had all day wifi, our very own Nespresso Machine and breath-taking view of the of the city. The junior suite has a separate living...

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Helpful?
1Thank lena_ang_koh
Sheraton M, Director of Guest Services at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear lena_and_koh, Thank you for the time you took to share your feedback with us. Indeed, our hotel is directly connected to Mall of the Emirates featuring over 560 brands and entertainment activities for all ages including indoor ski slopes and cinemas. Furthermore, I am delighted to read that you enjoyed our Junior Suite as well as our views towards...

Johannesburg
Reviewed 26 January 2015

My last stay resulted in a "good ~ not great" review. As it is well located at Mall Of The Emirates, with access to Jumeirah etc., I booked again. I have to say there has been solid improvement, with staff training and attitude. Hard to say, but it looks like quite an overhaul of the staff. Thankfully, now teaspoons supplied...

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Helpful?
1Thank David Graham S
Sheraton M, Executive Assistant Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear David Graham S, Thank you for sharing once again your feedback with us. I am delighted to read that our associates were able to make your stay as comfortable as possible and rest assured that we have shared your comments with all the team. Once again, thank you for choosing the Sheraton Dubai Mall of the Emirates Hotel and...

nairobi
Reviewed 26 January 2015

was overall an Ok experience i stayed at the club, rooms are clean, outside bar is relaxing & the staff are friendly, helpful. Being at the mall of the Emirates also helped in variety of meals & Entertainment

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Helpful?
1Thank julius k
Sheraton M, Director of Guest Services at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear julius k, Thank you for the time you took to share your feedback from your recent business stay with us. Indeed, our hotel is conveniently connected to Mall of the Emirates which features over 560 brands and entertainment activities including indoor ski slopes. Once again, thank you for taking the time to review our hotel and look forward to...

Sydney
Reviewed 25 January 2015

We recently stayed at the Sheraton Hotel on our stop over in Dubai. It is in a great location - attached to the Mall of the Emirates as well as being close to a number of tourist attractions. The rooms are large and comfortable especially the bed. When arriving in the hotel, the ground floor reception is not particularly inviting,...

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Helpful?
1Thank SydneyTraveller_2008
Sheraton M, Director of Guest Services at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear SydneyTraveller_2008, Thank you for taking the time to review our hotel. I am thrilled to hear that you enjoyed our facilities and especially our views toward Burj Al Arab and Downtown. Furthermore, I am happy to hear that our associates were able to meet your expectations and look forward to welcome you back for a hopefully longer stay. Warm...

Glasgow, United Kingdom
Reviewed 25 January 2015

Went here for a meal in January 15 with my family could not fault the hotel good friendly staff and the food was 10/10 great hotel great value for money.Will go back again.The hotel is just next to the emirates mall.also 10 min in a taxi takes you to the palm but always use the state taxes as they are...

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Helpful?
1Thank cidyok
Sheraton M, Executive Assistant Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear cidyok, Thank you for taking the time to share your feedback with us. I am delighted to read that you enjoyed our food and that our associates were able to meet your expectations. Please rest assured that we have shared your kind feedback with all the team. Once again, thank you for reviewing our hotel and look forward to...

Reviewed 25 January 2015

Very laid back approach and also not value of money. Judge the hotel by its concierge service. Very bad! The entrance of hotel not at al appealing and rather sad. Must upgrade their lobby and main entrance . Value of money you can get much better hotel in same price

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Helpful?
Thank Ymartych
Sheraton M, Executive Assistant Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Ymartych, Thank you for the time you took to review our hotel. I am sorry to hear that you encountered some challenges with our reception and concierge. As our guest’s satisfaction is very important to us, we would like to know more about your stay. Please don’t hesitate to contact us at 03889.socialmedia@sheraton.com. Warm regards, Sammy Gani Executive Assistant...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Besh
Besh
Cuisines: Turkish, Middle Eastern, Barbecue
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly connected to the world-renowned mall, the Sheraton Dubai Mall of the Emirates Hotel is a gathering place for corporate travelers, vacationers, and shoppers alike. The hotel is centrally located, with easy access to such destinations as Jumeirah, Dubai Marina, Jebel Ali Free Zone, and Dubai World Trade Center. Dubai International Airport (DXB) is only 20 minutes away by car. ... more   less 

Additional Information about Sheraton Dubai Mall of the Emirates Hotel

Address: Sheikh Zayed Rd | Al Barsha 1, Mall of the Emirates, Dubai 450309, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 10,700 - ₹ 26,223 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Dubai Mall of the Emirates Hotel 5*
Number of rooms: 481
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotwire, Orbitz, Hotels.com, Starwood EMEA, Priceline, Booking.com, Asiatravel.com Holdings, Agoda, TripOnline SA and HotelQuickly so you can book your Sheraton Dubai Mall of the Emirates Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Dubai Mall Of The Emirates Hotel Dubai
Hotel Style:
#43 Romantic Hotel in Dubai
#47 Business Hotel in Dubai
#52 Spa Hotel in Dubai
#52 Family Hotel in Dubai
#75 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dubai Mall of the Emirates Hotel staff and other travellers.
45 questions
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Questions? Get answers from Sheraton Dubai Mall of the Emirates Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Firstly, if he's on duty, go say hi to Mr Lijin, Bell Captain ; all else falls in place after that!”
richard_tye88, 25 Apr 2017 | Read review
“Pick a room with Club access. Fantastic service and worth every penny”
rashida378, 17 Apr 2017 | Read review
“The suites are awesome.”
Travelmom211, 9 Apr 2017 | Read review
“club rooms the best choice”
nazar091, 27 Mar 2017 | Read review
“Ask for a deluxe room with glass-walled bathroom.”
P9187GNstevenp, 26 Mar 2017 | Read review
5 of 5
Priceline
US$ 210* /night
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TravelocityUS$ 217
TripAdvisorUS$ 217
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Prices are for 1 room, 2 adults
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