We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Sheraton Dubai Mall of the Emirates Hotel

Show Prices
#71 of 544 Hotels in Dubai
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Sheraton Dubai Mall of the Emirates Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,904 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Dubai Mall of the Emirates Hotel
See the most recent reviews
Showing 1,512: English reviews
A TripAdvisor Member
1 review
3 helpful votes
Reviewed 3 weeks ago via mobile

We have stayed at different Sheraton hotels but Sheraton Dubai was a totally different experience...From check in till check out we found very high level of warm hospitality from staff at all levels. The room was modern spacious and well equipped. Not to forget the Birthday cake and room decorated with balloons on the day of our Birthday. It was...

 Report
Helpful?
3Thank A TripAdvisor Member
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Rizwan, Thank you for taking the time to review our hotel. I am delighted to read that our associates were able to make your stay as comfortable as possible and rest assured that I have shared your kind words with all the team. Once again, thank you for choosing the Sheraton Dubai Mall of the Emirates and hope to...

Reviewed 3 weeks ago

Had booked in this hotel with my family and parents for diwali vacation. however when we reached the hotel we were informed that our booking were cancelled as there was internal issues of the travel agent in india and dubai counterpart (lama tours). dreaded with the situation at the front desk with old parents and 3 small kids didnt have...

 Report
Helpful?
4Thank yash s
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear yash s, Thank you for the time you took to share your feedback from your stay with us. I am sorry to hear that you experienced some difficulties with your reservation, however glad to read that our associates were able to swiftly solve it and make your stay as comfortable as possible. Rest assured that I have shared your...

Abu Dhabi, United Arab Emirates
Reviewed 3 weeks ago

very much a tour group hotel. yet clean, well staffed and gracious service. average breakfast. fantastic location at the MOE. stupendous showers. friendly and attentive. will pay another visit for sure.

 Report
Helpful?
3Thank Mike O
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Mike O, Thank you for taking the time to share your feedback from your recent stay with us. I am delighted to read that you enjoyed our facilities and convenient connection to Mall of the Emirates featuring over 560 brands and entertainment activities for all ages. The mall is also directly linked to the metro allowing our guests to...

Cairo, Egypt
Reviewed 3 weeks ago

Spent 3 nights at the hotel, nice and luxury hotel. if you like shopping you can find everything in the mall of emirates with easy access from the hotel . the staff are really decent and polite. breakfast is delicious. rooms are very nice, cozy and nice for couples especially the shower

 Report
Helpful?
1Thank goodfather2015
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear goodfather2015, Thank you for taking the time to review our hotel. I am delighted to read that you enjoyed your stay with us and hope to welcome you back soon for another memorable stay. Warm regards, Paul Dunphy General Manager

Reviewed 3 weeks ago

The hotel is situated at a very conveniently location for business as well as leisure travelers - located less than 20 min away from most of the major business hubs in Dubai, and connected to one of the best shopping malls in town. The quality of room, amenities, and service matched those at luxury hotels across the world. The highlight...

 Report
Helpful?
1Thank Ankit S
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Ankit S, Thank you for taking the time to review our hotel. I am happy to read that you enjoyed our facilities and location, our hotel is indeed 20 min away from the city's main business hubs and directly connected to Mall of the Emirates featuring over 560 brands and entertainment facilities including indoor ski slopes and cinemas. Furthermore,...

Los Angeles, California
Reviewed 3 weeks ago

This particular Sheraton provides hospitality and outstanding service to it's guests. We are gold members of the SPG hotels family and it was immediately recognized and acknowledged during our check-in. Front desk clerk, concierge and room service staff are knowledgeable and courteous to everyone. The rooms are large and very clean. The Club room breakfast had a sufficient variety of...

 Report
Helpful?
1Thank Gregory K
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Gregory K, Thank you for taking the time to share your feedback from your recent stay with us. It is always a pleasure to receive such positive comments from our loyal SPG customers and rest assured that I have shared your thoughts with all the team. Furthermore, our hotel is indeed directly connected to Mall of the Emirates featuring...

Abu Dhabi, United Arab Emirates
Reviewed 3 weeks ago via mobile

Very classy hotel.. very nice breakfast. Easy access to the mall. Room is big very comfortable. I love the shower.. everything here is nice.. free internet.. i think they should have a bigger pool.. highly recommended.

 Report
Helpful?
1Thank Jason W
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Jason W, Thank you for taking the time to review our hotel and recommending it. I am delighted to read that you enjoyed our facilities and convenient connection to Mall of the Emirates. Once again, thank you for the time you took to share your feedback with us and hope to have the opportunity of welcoming you back soon....

Reviewed 4 weeks ago via mobile

I just had a great stay at Sheraton mall of the emirates. The location is amazing with direct access to the mall just next to the VOX cinemas and the food court. The rooms are spacious and the service is very good. Most importantly is the staff at the reception. There was some one named George. He made our experience...

 Report
Helpful?
1Thank Khanfah
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Khanfah, Thank you for taking the time to review our hotel. I am delighted to read that our associates were able to make your stay as comfortable as possible and rest assured that I have shared your kind comments with all the team and in particular with George and Fatima. Once again, thank you for choosing the Sheraton Dubai...

Berlin, Germany
Reviewed 4 weeks ago

very good location , fantastic staff and service, modern design with really big rooms , Health club , swimming pool and SPA are available..public transportation Buses, Taxi and metro are around some minutes walk . Dubai mall one minute by elevator

 Report
Helpful?
1Thank morwanhassan
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear morwanhassan, Thank you for taking the time to share your thoughts from your recent stay with us. I am delighted that you enjoyed your overall stay and hope to welcome you back soon for another memorable stay. Warm regards, Paul Dunphy General Manager

Amstelveen, The Netherlands
Reviewed 4 weeks ago

We stayed for one night, as a stopover. Wonderful modern hotel connected to the mall (huge mall, with lots of restaurants and the ski slope). Great staff, very clean place. Good spacious room with amazing beds (slept very well). TV, fridge, safe. We loved using the rooftop terrace and pool (great view there too!) and ended up eating dinner there...

 Report
Helpful?
Thank Eric1313
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Eric1313, Thank you for reviewing our hotel. I am happy to read that you enjoyed our facilities and convenient connection to Mall of the Emirates featuring over 560 stores from all over the world and entertainment activities for all ages. Once again, thank you for the time you took to share your feedback with us and hope to welcome...

1,127 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (877)
Viewed
Bathroom (57)
Viewed
Room/Suite (184)
Viewed
Pool/Beach Area (73)
Viewed
Hotel & Grounds (122)
Viewed
Dining (53)
Viewed
Business Centre/Function Rooms (3)
Viewed
View from Room (64)
Viewed
Family/Play Areas (4)
Viewed
Other (317)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (204)
Viewed
Amenities (15)
Viewed
Deluxe Suite (46)
Viewed
Executive Suite (48)
Viewed
Junior Suite (36)
Viewed
Pool (11)
Viewed
Dining (21)
Viewed
The Hotel (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (46)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (11)
Viewed
Dining (6)
Viewed
Bathroom (4)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Dubai hotels
0.6 km away
Kempinski Hotel Mall of the Emirates
14.9 km away
Sheraton Grand Hotel Dubai
0.8 km away
Hilton Garden Inn Dubai Mall Of The Emirates
Show Prices
Show Prices
Show Prices
0.7 km away
Flora Al Barsha Hotel
Flora Al Barsha Hotel
#94 of 544 in Dubai
299 reviews
0.8 km away
Novotel Suites Dubai Mall of the Emirates
0.6 km away
DoubleTree by Hilton Hotel & Residences Dubai - Al Barsha
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly connected to the world-renowned mall, the Sheraton Dubai Mall of the Emirates Hotel is a gathering place for corporate travelers, vacationers, and shoppers alike. The hotel is centrally located, with easy access to such destinations as Jumeirah, Dubai Marina, Jebel Ali Free Zone, and Dubai World Trade Center. Dubai International Airport (DXB) is only 20 minutes away by car. ... more   less 

Additional Information about Sheraton Dubai Mall of the Emirates Hotel

Address: Sheikh Zayed Rd | Al Barsha 1, Mall of the Emirates, Dubai 450309, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 13,135 - ₹ 37,849 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Dubai Mall of the Emirates Hotel 5*
Number of rooms: 481
Reservation Options:
TripAdvisor is proud to partner with Starwood EMEA, Booking.com, Orbitz, Expedia, Odigeo, Agoda, Priceline, Travelocity, Hotels.com and Jetsetter so you can book your Sheraton Dubai Mall of the Emirates Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Dubai Mall Of The Emirates Hotel Dubai
Hotel Style:
#43 Romantic Hotel in Dubai
#47 Business Hotel in Dubai
#50 Spa Hotel in Dubai
#52 Family Hotel in Dubai
#68 Luxury Hotel in Dubai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dubai Mall of the Emirates Hotel staff and other travellers.
38 questions
Ask a question

See all questions (38)

Questions? Get answers from Sheraton Dubai Mall of the Emirates Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our 11th floor room was quiet and had a great view of the Burj Al Arab.”
 of 5 bubbles roblynh, 4 Dec 2016 | Read review
“All rooms are good at this hotel but just ask at reception.”
 of 5 bubbles chiswah1, 24 Nov 2016 | Read review
“nice view rooms 900 to 914”
 of 5 bubbles goodfather2015, 10 Nov 2016 | Read review
“Higher floors offer a view to Dubai attractions (Burj Khalifa, etc.) on a clear day.”
 of 5 bubbles GregoryK685, 10 Nov 2016 | Read review
“Any high room has a good view”
 of 5 bubbles Eric1313, 6 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay