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Sheraton Dubai Mall of the Emirates Hotel

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#78 of 540 Hotels in Dubai
Certificate of Excellence
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Sheraton Dubai Mall of the Emirates Hotel
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2,031 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Dubai Mall of the Emirates Hotel
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Showing 1,621: English reviews
Saudi Arabia
Reviewed 1 week ago via mobile

There is a lot of room for improvement when it comes to breakfast. The amenities are outstanding. The hotel's location is perfect as it is located in Emirates mall and right next to the cinema. You can easily go to the metro station in the mall which is an extra plus. The hotel is very classic and clean and the...

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Helpful?
Thank randamostafa
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear randamostafa, Thank you for taking the time to share your feedback with us. I am delighted to read that you enjoyed your overall stay with us and particularly liked our amenities, location and convenient connection to Mall of the Emirates and metro, allowing our guests to easily explore the city's main attractions. Once again, thank you for choosing our...

Shiraz, Iran
Reviewed 1 week ago via mobile

We had a one week visit to Dubai with my wife ,2 year old daughter and 7 year old son. I specifically chose Sheraton for it's easy access to the Mall of Emirates, since shopping with two kids is challenging. We reserved a junior suite and I asked for a Burj Al Arab view.I was told only deluxe and executive...

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Helpful?
Thank AliDocRad
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear AliDocRad, Thank you for the time you took to share your feedback from your recent week stay with us. I am happy that you enjoyed your overall stay with us and particularly liked our convenient connection to Mall of the Emirates featuring over 630 brands and entertainment activities for all ages including indoor ski slopes and cinemas. Furthermore, I...

Reviewed 1 week ago via mobile

Had a chance to stop over this nice chilled venue in sheraton mall of the emirates with my friend, we really had a great time, it wasn't crowded so the vibe was so laid back, the music playlist fantastic, the bartender whom i can't remember his name but he's Indian, was good with the drinks and made us laugh the...

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Helpful?
1Thank freddy m
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear freddy m, Thank you for taking the time to review Vantage. I am happy to read that you enjoyed Vantage's ambience and drinks, as well as the service provided by our associates. Rest assured that I have shared your kind comments with all the team. Once again, thank you for sharing your Vantage experience with us and hope to...

Sydney, Australia
Reviewed 2 weeks ago

We felt like we were welcomed home by family. The Duty Manager, Sundar Thapa Magar and the Assistant Club Lounge Manager, Ihssane Lagziri went above and beyond to assist in making our stay incredible. The hotel is new and fresh and has direct access to Mall of the Emirates shopping centre. The views from our room and the hotel rooftop...

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Helpful?
Thank Kmmeee
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Kmmeee, Thank you for taking the time to review us. I am happy to read that you enjoyed your stay with us and that our associates were able to make your stay as comfortable as possible. Rest assured that I have shared your kind comments with the team and especially with Sundar and Ihssane. Once again, thank you for...

Pattaya, Thailand
Reviewed 2 weeks ago via mobile

Great hotel in ideal location. Stayed for 5 nights on a golfing trip. Highly recomended and will stay again. Upgraded at check in to a superb room. Staff very friendly and helpfull. Taxis easy to find right outside the downstairs lobby Attached to the Mall of the Emirates and 10 minutes from most attractions its an ideal hotel for all...

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Helpful?
Thank ipod3737
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear ipod3737, Thank you for taking the time to share your thoughts from your recent stay with us. I am delighted to read that you enjoyed our location and convenient connection to Mall of the Emirates featuring 630 brands and entertainment activities including indoor ski slopes and cinemas. Once again, thank you for sharing your thoughts with us and hope...

Reviewed 2 weeks ago

This is the second time i stay in the same hotel in a month time. The hotel staff are best and treat you super well. The hotel location as is super ! basically traveling to anywhere in Dubai is easy from the hotel and having the mall adjacent to the hotel makes your life much easier :)

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Helpful?
Thank ABDULRAHMAN A
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear ABDULRAHMAN A, Thank you for taking the time to share your thoughts from your recent stay with us. It is always a pleasure to read that our associates were able to meet our guests' expectations. Furthermore, I am happy that you enjoyed our location and convenient connection to Mall of the Emirates featuring over 630 stores and a direct...

Cardiff, United Kingdom
Reviewed 2 weeks ago via mobile

Nice big room, great bathroom, cable tv, high quality linen and you could get it replaced every day if required. Two pools on 24th level with a great view of Dubai and sauna and wet sauna open till 10pm daily. I liked that the hotel is connected to the mall that has a good variety of shops, indoor ski slope,...

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Helpful?
Thank Pedrovillia
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Pedrovillia, Thank you for taking the time to share your feedback from your recent stay with us. I am happy to read that you enjoyed our facilities, views, spa and especially our connection to Mall of the Emirates featuring over 630 international brands and entertainment activities for all ages including indoor ski slopes and cinemas. Once again, thank you...

Bloomfield Hills, Michigan
Reviewed 2 weeks ago

I loved it! Philip our reception SPG welcome staff member did everything he could to accommodate us and my family. They even specially made my mum's food and served it in her room as she has several food allergies. The Besh restaurant served excellent Turkish food and a very elaborate breakfast. The location was perfect for a get together as...

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Helpful?
Thank Travelmom211
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Travelmom211, Thank you for taking the time to share your feedback with us. I am delighted to read that you enjoyed your stay with us and that our associates were able to make your stay as comfortable as possible. Rest assured that I have shared your feedback your feedback with the team and in particular with Philip and Mohamad...

Reviewed 2 weeks ago via mobile

Stayed there 1 night. The staff were very attentive and welcoming as you would expect at a Starwood hotel. The lobby area and reception felt very new and renovated. As I got to my floor and room I realised that this area of the hotel needs some maintenance such as the carpet as it feels a little dated and worn...

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Helpful?
Thank MartinStanley12345
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear MartinStanley12345, Thank you for taking the time to share your feedback with us. I am happy to hear that you enjoyed your overall stay with us and particularly liked our convenient connection to Mall of the Emirates featuring over 630 stores and entertainment activities for all ages. Once again, thank you for choosing the Sheraton Dubai Mall of the...

Dubai, United Arab Emirates
Reviewed 2 weeks ago

This is a very practical hotel located in Mall of Emirates. It is a SPG property. The hotel is very nice with a peculiar lobby as you enter from ground floor, take an elevator to the fifth floor and then another elevator to the rooms. The breakfast is very nice and in most rates included in - which isn't what...

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Helpful?
Thank AwanOmer
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear AwanOmer, Thank you for the time you took to share your feedback with us. I am delighted to read that you enjoyed our facilities, breakfast and in particular our location. We are indeed connected to Mall of the Emirates featuring over 630 international brands, as well as you very well mentioned cinemas and even indoor ski slopes. Once again,...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Besh
Besh
Cuisines: Turkish, Middle Eastern, Barbecue
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly connected to the world-renowned mall, the Sheraton Dubai Mall of the Emirates Hotel is a gathering place for corporate travelers, vacationers, and shoppers alike. The hotel is centrally located, with easy access to such destinations as Jumeirah, Dubai Marina, Jebel Ali Free Zone, and Dubai World Trade Center. Dubai International Airport (DXB) is only 20 minutes away by car. ... more   less 

Additional Information about Sheraton Dubai Mall of the Emirates Hotel

Address: Sheikh Zayed Rd | Al Barsha 1, Mall of the Emirates, Dubai 450309, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 10,819 - ₹ 28,327 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Dubai Mall of the Emirates Hotel 5*
Number of rooms: 481
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Starwood EMEA, Hotwire, Orbitz, Hotels.com, Asiatravel.com Holdings, Agoda, Travelocity, Priceline and TripOnline SA so you can book your Sheraton Dubai Mall of the Emirates Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Dubai Mall Of The Emirates Hotel Dubai
Hotel Style:
#43 Romantic Hotel in Dubai
#47 Business Hotel in Dubai
#52 Family Hotel in Dubai
#52 Spa Hotel in Dubai
#73 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dubai Mall of the Emirates Hotel staff and other travellers.
45 questions
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Questions? Get answers from Sheraton Dubai Mall of the Emirates Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room with Club access. Fantastic service and worth every penny”
rashida378, 17 Apr 2017 | Read review
“The suites are awesome.”
Travelmom211, 9 Apr 2017 | Read review
“club rooms the best choice”
nazar091, 27 Mar 2017 | Read review
“Ask for a deluxe room with glass-walled bathroom.”
P9187GNstevenp, 26 Mar 2017 | Read review
“shopping mall, metro, Roof top swimming pool”
_L2243IP, 22 Mar 2017 | Read review
5 of 5