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The Address Dubai Mall

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1,836 Reviews from our TripAdvisor Community

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There are newer reviews for The Address Dubai Mall
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Showing 1,621: English reviews
Irvine, United States
Reviewed 20 June 2016

Me and my kids stayed for 2 nights t this hotel and really enjoy it. being located inside the Dubai Mall, this hotel made us a convenient access to all stores. We defenately will stay at this hotel in our next trip to Dubai

Review collected in partnership with The Address Hotels and Resorts
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Helpful?
Thank Zahra Z
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear Zahra Z, Thank you for taking the time to share your comments with fellow travellers on Tripadvisor. My entire team and I look forward to welcoming you back with us again very soon! With best regards, Mohamed Samir Elsayed Hotel Manager

Toronto, Canada
Reviewed 19 June 2016

Pleasure of staying at The Address. I had a short layover and stayed here rather than the airport. The location is close (around 20 minutes) to the airport. Staff is extremely friendly and accommodating. The hotel is attached to the mall and fun to shop, see the beautiful fountain show, aquarium and grab a bite to eat. Wished I could...

Review collected in partnership with The Address Hotels and Resorts
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Thank Barbara June Mr... B
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear Barbara June Mr... B, We appreciate very much your time to share such a kind review of our hotel on Tripadvisor. We are very proud to know that our Associates provided a memorable experience and I will certainly share this with them. The team and I look forward to welcoming you back with us again very soon! With best...

Abu Dhabi, United Arab Emirates
Reviewed 19 June 2016 via mobile

I had an overall great experience at the hotel but one person particularly stood out. Sandeep from in room dining. I experienced problems with my debit card after I ordered for some food and he was very understanding, polite and so very helpful. I like that he was able to retain his professionalism as well as offer solutions instead of...

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Thank Caswachege
Melbourne, Australia
Reviewed 18 June 2016 via mobile

Has its own entrance to the Dubai Mall, no taxis, cars transport required. Our room was quite large with a view of the Burj Kalifa. 15-20mins from airport 15mins Jumeriah Beach. Room service, breakfast excellent. The staff went above and beyond when I lost my credit card, paying for my taxi after a visit to the beach and contacting the...

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Thank DCee99
jeddah, Saudi Arabia
Reviewed 16 June 2016

my favorite hotel and best in dubai for Location and its facility for adults and kids as well for its kids club very near to every thing specially dubai mall and reel cinema and food curt not to forget sega and kidzania as well,

Review collected in partnership with The Address Hotels and Resorts
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Thank Soha K
Riyadh
Reviewed 16 June 2016

Needless to describe how convenient the location of this hotel is, since not only it is in downtown Dubai, but also it is in / connected to the Dubai Mall, and when you are out of the connecting corridor you are immediately in the fashion avenue! The hotel is very modern and its lobby is very nice. The front desk...

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Thank Louay A
Glasgow, United Kingdom
Reviewed 15 June 2016 via mobile

This hotel has been absolutely fantastic for all three of my visits. The staff from the minute you enter the building to the time you request a cab to the airport are super attentive. My trips to Dubai have been with my young daughter, during our second visit it was her 10th birthday. The staff without mentioning went all out...

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Thank sophietahir
Reviewed 15 June 2016

I was staying at The Address Dubai Mall on the 21st May-23rd May then again on the 30th May to the 1st June. First of all I would like to thank you all the staff at the hotel for being so helpful and kind during our stay, we thoroughly enjoyed it, as we do every time we come .There are...

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Thank airm
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear airm, We appreciate your valued time to share such an impressive review of our hotel on Tripadvisor. I am happy to know that our Associates were able to make your stay memorable and I will personally share your encouraging feedback with them. The team and I look forward to welcoming you back soon! With best regards, Mohamed Samir Elsayed...

Reviewed 13 June 2016 via mobile

We visited Zayna the Ramadan tent at 3rd floor. The booking very well organized, very friendly! The tent was full of mixed guest (Arabic, western, kids). The food buffet is located by the entrance of tent. Basic food selection with cold/hot mezza, hot food, desserts, Arabic sweets, Turkish delights, ice cream. Hot Food mostly served out of chafing dish. 1...

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Thank Roger M
Mohamed S, Hotel Manager at The Address Dubai Mall, responded to this review

Dear Roger M, Thank you for taking the time to share your review about Zayna. Please accept my sincerest apologies if the quality did not match your expectations. We value your feedback and we will take the necessary corrective measures I hope to see you back with us soon! With best regards, Mohamed Samir Elsayed Hotel Manager

Perth, Australia
Reviewed 13 June 2016

Due to the fire on New Year’s Eve, our booking was moved from The Address Downtown to this hotel. This would not have been our first choice of hotel but we decided to keep the booking as their properties looked nice and we liked the location. The best thing about this hotel is the 24 hour rule - if you...

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Thank Clintox

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Staying in Downtown Dubai

Neighbourhood Profile
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Cabana
Cabana
Cuisines: Bar, European, Spanish
Karat
Karat
Cuisines: Cafe, Arabic, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Address Dubai Mall is a statement in style. Elegant and chic, this glamorous hotel offers guests a unique blend of traditional Arab hospitality in the most contemporary and cosmopolitan environment.Located at the heart of trendy Downtown Burj Dubai, overlooking the world’s tallest tower, Burj Dubai, and attached to the Dubai Mall, one of the largest shopping and entertainment destinations in the world, The Address Dubai Mall is always in vogue. ... more   less 

Additional Information about The Address Dubai Mall

Address: Financial Center Road | Mohammed Bin Rashid Boulevard, 3a, Dubai 31166, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Price Range: ₹ 20,683 - ₹ 48,959 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Address Dubai Mall 5*
Number of rooms: 244
Reservation Options:
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Also Known As:
The Address Dubai Mall Hotel Dubai
Hotel Style:
#30 Business Hotel in Dubai
#37 Romantic Hotel in Dubai
#73 Spa Hotel in Dubai
#75 Family Hotel in Dubai
#113 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from The Address Dubai Mall staff and other travellers.
17 questions
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Questions? Get answers from The Address Dubai Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are always have a great views.”
 of 5 bubbles L3624LYronm, 21 Mar 2017 | Read review
“two deluxe rooms”
 of 5 bubbles souda431, 20 Mar 2017 | Read review
“1. The air conditioning in the hall of the 15th floor hotel side was never on, therefore the hallway from the elevator to the rooms was always an unpleasant journey, hot and suffocating. 2. No hand and body lotion in my room, 1504, despite the fact it was a junior suite. 3. Jacuzzi did not work in the room. 4. Need bigger mats in the Gym for Yoga and Pilates, currently only the short mats are available in the Gym But overall it was a pleasant stay. ”
 of 5 bubbles Darapati, 14 Mar 2017 | Read review
“Use iGenie for all your needs. ”
 of 5 bubbles mari0jrs, 14 Mar 2017 | Read review
“Burg Kalifa View Recommended”
 of 5 bubbles 973suzanneg, 26 Feb 2017 | Read review
5 of 5