Great Stay…..Rooms are spacious, clean, well maintained. Asma at reception was friendly & smiling always with helpful through out. Utham from House Keeping is always approachable & takes care of all requests efficiently with out any delay
Poor experience. They're very rigid at the time of check in and I was made to wait for a couple of hours as the lady at reception was rude and unfriendly refusing to accommodate early check in. I was with my family and my wife and kids were inconvenienced due to unyielding conduct of the receptionist. I have traveled world wide and have seldom experienced such customer unfriendly conduct. The hotel room and quality were impeccable though but spoiled by the way I suffered. Eventually I had to pay to have early check in as we had traveled through the night and were tired.
I recently stayed at the Grayton Hotel. My overall experience was a very good one. The hotel receptionist was extremely helpful and upgraded me to a superior room. It is a boutique hotel which is nice so you are not just a room number, lol. The room that I was upgraded to was a very large and comfortable room. I have breakfast included in my stay and was a little disappointed with the overall selection of the food available. I heard other guests saying the same thing. It is in a good location and easy to find hotel. Thank you
One of the best hotels in bur dubai. Newly built and very clean hotel. Huge size rooms. Big bathrooms. Very near to meena bazar where u can find many indian restaurants and good market to shop from. We stayed for 6 nites. Breakfast was good. They served many indian items in buffet breakfast which was a great relief as we are vegeterians. Overall it was a great experience.
Grayton is an amazing hotel with ana Amazing staff... We enjoyed the breakfast every single day.. chef were always happy to help..we were there for 6 nights. Its a wheelchair friendly hotel aswell. A must stay Hotel if ur looking to stay in Bur...
This is on behalf of some of my friends who stayed at Grayton yesterday. Comfortability of the room : 100% Connectivity of the hotel : 100% Easy Check-in and Out : 100% Special Thanks to Mr. Jonathan and Mr. Hossam for the warm welcome and assistance. My personal opinion is that Grayton is a gem in the middle of Bur Dubai!!! Kudos!! will refer it to friends and family in the coming future.
Everything was perfect! All staff is very friendly and helpful. The rooms are so clean and spacious. Well maintained property. We ate at the Citrus 02 main restaurant everyday for breakfast. Also Indian restaurant BUKHARA which was special and super. Just WOW! Thank you Mr. Mohammed from Egypt you are a rockstar! The service level is incredibly good. I want to thanks also G&T Club Lounge team and housekeeping team. Thank you Ms.Soukaina you was like a true life super hero! Also like to mention, General manager off the hotel Mr.Recep thank you very much you can see him everywhere in the hotel all the time he is attentive, approachable, happy -yes happy. It apperated everybody loved them job. Even the security in this hotel provides security by smiling all the time I like it. Well done everybody! I can't wait to see you all again! ⭐️⭐️⭐️⭐️⭐️…
This hotel is an amazing secret in Dubai. The high quality of service, friendliness of staff and quality and size of the rooms are amazing. I would recommend this hotel to business and leisure travellers alike.
The greedy Hotel management forced us to leave the rooms early even so called Manager told us late check out by 3 is fine but Sukhaina rudely told to go by 2 or pay for extras night. No proper maintenance clogged toilets and wash rooms for 10 nights we had despite several requests. Stingy house keeping not care to replenish toiletries and stock towel’s. Worst location area full of scammers not safe to walk.
I really enjoyed my stay here and will definitely stay here again F1 boys Johnathan , James , Amin , Dipesh thank you so much once again for all your support & excellent service 10/10 will recommend to everyone family/friends 😀😀😀😀😀