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12 A Street, Al Mankhool Bur Dubai, Dubai United Arab Emirates
2 people are viewing this hotel
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (80)
Room & Suite (35)
Dining (20)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#18 of 653 Specialty lodging in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Nestled within the heart of the vibrant urban district of Al Mankhool – Dubai, Grayton is a boutique hotel retreat, catering to discerning business travellers and those seeking to discover an alternative local leisure experience. At Grayton, we love to describe ourselves as a well-travelled family that has brought the best from around the world to create genuinely memorable experiences. Offering t
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Rooftop pool
Sauna
Restaurant
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Spa
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
Arabic, Hindi
141Reviews4Q+A9Room tips
Traveller rating
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bipin k wrote a review Jul 2022
1 contribution
Great Stay…..Rooms are spacious, clean, well maintained. Asma at reception was friendly & smiling always with helpful through out. Utham from House Keeping is always approachable & takes care of all requests efficiently with out any delay
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Soukaina Ennhari, Guest Services / Front Office at Grayton Hotel
Responded 4 weeks ago
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of Service. I look forward to, hopefully, having the opportunity of welcoming you back again soon. Yours sincerely, Hotel Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SanjeevM68 wrote a review Jun 2022
Lucknow, India41 contributions51 helpful votes
Poor experience. They're very rigid at the time of check in and I was made to wait for a couple of hours as the lady at reception was rude and unfriendly refusing to accommodate early check in. I was with my family and my wife and kids were inconvenienced due to unyielding conduct of the receptionist. I have traveled world wide and have seldom experienced such customer unfriendly conduct. The hotel room and quality were impeccable though but spoiled by the way I suffered. Eventually I had to pay to have early check in as we had traveled through the night and were tired.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GM GH, General Manager at Grayton Hotel
Responded 29 Jun 2022
Dear Guest, Thank you for taking the time and sharing your feedback with us. it is disappointing to note that the arrival experience did not meet your expectation. I would like to inform you that the guaranteed check-in time is 15:00 pm and we have the same information available on all the booking platforms to void guest disappointment. Due to high occupancy on the night before unfortunately, my team member was not able to assist you at 5:30 am in the morning, the time of your arrival at the hotel. I hope this does not deter you from returning and I look forward to, hopefully, welcoming you back to Grayton Hotel. Yours sincerely, Recep Pamukcu, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brian T wrote a review May 2022
Kuwait City, Kuwait632 contributions226 helpful votes
I recently stayed at the Grayton Hotel. My overall experience was a very good one. The hotel receptionist was extremely helpful and upgraded me to a superior room. It is a boutique hotel which is nice so you are not just a room number, lol. The room that I was upgraded to was a very large and comfortable room. I have breakfast included in my stay and was a little disappointed with the overall selection of the food available. I heard other guests saying the same thing. It is in a good location and easy to find hotel. Thank you
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Date of stay: April 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GM GH, General Manager at Grayton Hotel
Responded 5 May 2022
Dear Guest, Thank you for your review of your recent stay and experience at Grayton Hotel. Also thank you for all of your positive comments on your stay and for your constructive comments on the choice on our breakfast menu. Please be assured that I will share your feedback with our team and we will take necessary action accordingly. I look forward to welcoming you back in the near future. Yours sincerely, Recep Pamukcu, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Navneet maheshwari wrote a review Apr 2022
Kanpur, India4 contributions5 helpful votes
+1
One of the best hotels in bur dubai. Newly built and very clean hotel. Huge size rooms. Big bathrooms. Very near to meena bazar where u can find many indian restaurants and good market to shop from. We stayed for 6 nites. Breakfast was good. They served many indian items in buffet breakfast which was a great relief as we are vegeterians. Overall it was a great experience.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GM GH, General Manager at Grayton Hotel
Responded 25 Apr 2022
Dear Guest, Thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had a memorable experience. Suffice it to say that our team will be chuffed with your compliments on quality, Service, food & product. I look forward to, hopefully, having the opportunity of welcoming you back again soon. Yours sincerely, Recep Pamukcu, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vrinda Shah wrote a review Apr 2022
1 contribution
Grayton is an amazing hotel with ana Amazing staff... We enjoyed the breakfast every single day.. chef were always happy to help..we were there for 6 nights. Its a wheelchair friendly hotel aswell. A must stay Hotel if ur looking to stay in Bur...
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GM GH, General Manager at Grayton Hotel
Responded 25 Apr 2022
Dear Guest, Thank you for posting your review following your recent stay at Grayton Hotel I am pleased to read that you were impressed with the food level of service pervaded by our team. I look forward to welcoming you back in the near future. Yours sincerely, Recep Pamukcu, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
traveller105 wrote a review Jan 2022
2 contributions
This is on behalf of some of my friends who stayed at Grayton yesterday. Comfortability of the room : 100% Connectivity of the hotel : 100% Easy Check-in and Out : 100% Special Thanks to Mr. Jonathan and Mr. Hossam for the warm welcome and assistance. My personal opinion is that Grayton is a gem in the middle of Bur Dubai!!! Kudos!! will refer it to friends and family in the coming future.
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Date of stay: January 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GM GH, General Manager at Grayton Hotel
Responded 17 Feb 2022
Dear Guest, Thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that your friends had such a memorable experience. Suffice it to say that our team will be chuffed with your compliment. I look forward to, hopefully, having the opportunity of welcoming you, family & friends back again soon. Yours sincerely, Recep Pamukcu, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gamze wrote a review Jan 2022
Doha, Qatar21 contributions
Everything was perfect! All staff is very friendly and helpful. The rooms are so clean and spacious. Well maintained property. We ate at the Citrus 02 main restaurant everyday for breakfast. Also Indian restaurant BUKHARA which was special and super. Just WOW! Thank you Mr. Mohammed from Egypt you are a rockstar! The service level is incredibly good. I want to thanks also G&T Club Lounge team and housekeeping team. Thank you Ms.Soukaina you was like a true life super hero! Also like to mention, General manager off the hotel Mr.Recep thank you very much you can see him everywhere in the hotel all the time he is attentive, approachable, happy -yes happy. It apperated everybody loved them job. Even the security in this hotel provides security by smiling all the time I like it. Well done everybody! I can't wait to see you all again! ⭐️⭐️⭐️⭐️⭐️
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GM GH, General Manager at Grayton Hotel
Responded 22 Jan 2022
Dear Guest, Thank you for taking the time and effort to post your review of Grayton Hotel. Your recommendation is greatly appreciated and I look forward to, hopefully, having the opportunity of welcoming you back to the hotel very soon. Yours sincerely, Recep Pamukcu General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jayr1325 wrote a review Dec 2021
Johannesburg, South Africa25 contributions17 helpful votes
+1
This hotel is an amazing secret in Dubai. The high quality of service, friendliness of staff and quality and size of the rooms are amazing. I would recommend this hotel to business and leisure travellers alike.
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Date of stay: October 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from GM GH, General Manager at Grayton Hotel
Responded 22 Jan 2022
Dear Guest, Thank you for taking the time and effort to post your review of Grayton Hotel. Your recommendation is greatly appreciated and I look forward to, hopefully, having the opportunity of welcoming you back to the hotel very soon. Yours sincerely, Recep Pamukcu, General Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zee s wrote a review Dec 2021
1 contribution
The greedy Hotel management forced us to leave the rooms early even so called Manager told us late check out by 3 is fine but Sukhaina rudely told to go by 2 or pay for extras night. No proper maintenance clogged toilets and wash rooms for 10 nights we had despite several requests. Stingy house keeping not care to replenish toiletries and stock towel’s. Worst location area full of scammers not safe to walk.
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GM GH, General Manager at Grayton Hotel
Responded 1 Jan 2022
Dear Guest, Thank you for taking the time and sharing your review. We would like to inform you that the standard check-in time is 15:00 pm, check-out time is 12:00 pm & the same information is available on all the booking platforms. Also, I am happy to hear that, you have been checked in at 9:00 am and late check-out has been given until 2:00 pm free of charge. Grayton Hotel is Located in the Al Mankhool district. Al Mankhool is a relatively quiet and Undoubtedly yet, one of the most popular residential area. Besides its location, the area covers all interests including fashion, dining, and schooling and it is disappointing to note that you found the area unsafe. Thank you again for sharing your review and I hope this does not deter you from returning and I look forward to, hopefully, welcoming you back to Grayton Hotel. Yours sincerely, Recep Pamukcu, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rukhsaar wrote a review Dec 2021
Birmingham, United Kingdom10 contributions
I really enjoyed my stay here and will definitely stay here again F1 boys Johnathan , James , Amin , Dipesh thank you so much once again for all your support & excellent service 10/10 will recommend to everyone family/friends 😀😀😀😀😀
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GM GH, General Manager at Grayton Hotel
Responded 18 Dec 2021
Dear Guest, Thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that Johnathan, James, Amin, and Dipesh will be chuffed with your compliments. We are looking forward to, hopefully, having the opportunity of welcoming you back again soon. Yours sincerely, Recep Pamukcu, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$52 - $141 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiBur Dubai / Al Mankhool
NUMBER OF ROOMS
96
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Frequently Asked Questions about Grayton Hotel
Which popular attractions are close to Grayton Hotel?
Nearby attractions include Al Ain Center Computer Plaza (0.4 km), Al Khaleej Centre (0.5 km), and Al Attar Shopping Mall (0.5 km).
What are some of the property amenities at Grayton Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Grayton Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Grayton Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Grayton Hotel?
Conveniently located restaurants include Purani Dilli Dubai, Yesterday Restaurant &Sport Lounge, and Cantina Continental & Mexican Restaurant.
Are there opportunities to exercise at Grayton Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grayton Hotel have an airport shuttle?
Yes, Grayton Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Grayton Hotel have airport transportation?
Yes, Grayton Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grayton Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Grayton Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Grayton Hotel?
The staff speaks multiple languages, including Hindi and Arabic.