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Media One Hotel Dubai

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#158 of 543 Hotels in Dubai
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Media One Hotel Dubai
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2,173 Reviews from our TripAdvisor Community

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There are newer reviews for Media One Hotel Dubai
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Showing 1,976: English reviews
Abu Dhabi, United Arab Emirates
Reviewed 6 June 2016

I have never seen such bad hotel in any city I travel to around the world. bathroom and rest towels are unclean. food poisoning during lunch time for 4 of my friends, very load music and the list can go on and on....

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Helpful?
Thank allaeddina
MediaOneHotel, General Manager at Media One Hotel Dubai, responded to this review

Dear Allaeddin, After seeing your recent review on Tripadvisor we have immediately investigated all points with the respective departments as we were very concerned with your comments. However upon further investigation, it appears that many of the comments you have made were based on hearsay and didn’t even happen to you. We have taken the liberty to follow-up directly with...

Amman, Jordan
Reviewed 5 June 2016

Very lovely and helpful staff nice location perfect views Good for gathering, parties and night life. Lovely and helpful staff at front office with perfect customers caring abilities Nice pool and staff at 8 deck

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Helpful?
Thank mohammadebaa
MediaOneHotel, Community Manager at Media One Hotel Dubai, responded to this review

Thanks Mohammed - you are a true superstar. Glad you enjoyed all aspects of your stay especially the helpfulness of our team members and a convenient location. We can't wait to see you again at Media One.

Watford, United Kingdom
Reviewed 5 June 2016

Despite me turning the a/c off or to the warmest temperature, my room was cold. I caught a chill whilst staying here. Reception staff very pleasant and helpful - as were breakfast staff. One day I left my room at 8am and returned at 4pm and it had not been serviced. Room smelt of smoke on 2 days, which I...

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Helpful?
Thank Carol S
MediaOneHotel, Community Manager at Media One Hotel Dubai, responded to this review

Hi Carol, Thanks for your constructive comments and suggestions about your recent stay at Media One. We'll investigate the issue with the AC in your room - our engineering team confirmed that we had some fluctuations in the AC operations during your stay and we apologize if you couldn't regulate the temperature properly. I wouldn't say that our target market...

Istanbul Province, Turkey
Reviewed 5 June 2016

I get it. You love to party. People visiting your hotel love to party, but when i cant sleep till 3 am with earplugs there is something wrong with your customer satisfaction. And cheese types that you give at breakfast could have extra couple of options.

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Helpful?
Thank 794cemp
MediaOneHotel, Community Manager at Media One Hotel Dubai, responded to this review

Hi there - thanks for your comments - apologies if you had any inconvenience during your last stay with us and if you experienced any increase of sound levels in your rooms. We are monitoring closely the level of sound at all our outlets and making sure that all of our guests have pleasant stay. For your next stay, we...

Beirut, Lebanon
Reviewed 5 June 2016

I recommend this hotel for the good rooms available and for its location mainly for business arround.media city. The rooms are clean and well organized. The pool is good. The breakfast is bellow average.

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Helpful?
Thank Mohammad B
MediaOneHotel, Community Manager at Media One Hotel Dubai, responded to this review

Thanks Mohammad - great having you around and I am glad you found Media One very convenient for your business trip. I am glad also that you enjoyed your room, cleanliness and service. On the other side - please contact us and let us know how we can improve the breakfast selection. We see that many of our guests actually...

Amman
Reviewed 1 June 2016

Very helpful. You get surprised by their attention for details about the guests. The Front desk staff made sure that I sleep in a quiet room. Very professional and good breakfast menu. Highly recommended.

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Helpful?
Thank Telnasser
MediaOneHotel, Community Manager at Media One Hotel Dubai, responded to this review

Thanks Telnasser - really appreciate your heart-warming comments - I am very happy you found us helpful and we paid close attention to your requests. I am also glad you enjoyed our breakfast offering. Thanks for everything. Svet

Abu Dhabi, United Arab Emirates
Reviewed 1 June 2016

Paint smell was really bad when we check in. Reception was not very helpful when I ask for comforter replacement, they've given me a blanket instead. I have to go down to the reception and bring the blanket to show them what I we needed.

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Helpful?
Thank louiemel
MediaOneHotel, Community Manager at Media One Hotel Dubai, responded to this review

Thanks Louie and apologies for the strong smell you experienced during your check in. The main reason is that our ventilation system wasn't working in the full power for a day during our major floor refurbishment & painting of Level 42. Again, apologies for this and we realize that this affected some of the our guests and visitors. We'll ensure...

Dhahran
Reviewed 1 June 2016

I have stayed at Media One hotel many times because of the Deck pool area and the wonderful DJs. I noticed during my last stay the beds were much harder , the buffet breakfast did not have attentive staff, I had to get my own coffee and the buffet did not have smoked salmon included everyday. There also were no...

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Helpful?
Thank Debra R
MediaOneHotel, Community Manager at Media One Hotel Dubai, responded to this review

Hi there Debra - thanks for your comments, we are trying hard to keep the consistency and the same level of the service, offering and amenities, definitely trying to meet our guests' expectations. I know that you visited us couple of times and being attentive is definitely part of our everyday lifestyle at Media One. Apologies if we didn't do...

Riyadh
Reviewed 31 May 2016

It was great stay but they didn't used to clean the room early morning... So I would find it not tidy in the afternoon as well Other than that, it was a great stay and I would stay in the hotel again Thanks

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Helpful?
Thank 546ayab
MediaOneHotel, Community Manager at Media One Hotel Dubai, responded to this review

Thanks for your comments - I'll check with the Housekeeping team why your room wasn't cleaned early in the morning, in the last couple of days - our occupancy was quite high and we usually have a strict schedule on cleaning of the rooms, which might be a bit later during the day and not early. Thanks again for everything...

Bloemfontein, South Africa
Reviewed 31 May 2016

Enjoy the atmosphere. Great environment for socializing. If you are a night-out person, this is definitely the place for you. Enjoy the bar at the Z:ONE downstairs or go up to the pool side on the 8th floor. Lovely!

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Helpful?
Thank alicepula
MediaOneHotel, Community Manager at Media One Hotel Dubai, responded to this review

Thanks Alice - great comments about Precious - I am sure she's blushing now as she starts reading your comment. Thanks for joining our vibrant world and we'd love to welcome you again to Media One. Svet

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Media One is a hip new hotel that believes in doing things differently. It cleverly combines a dynamic sense of style, striking design and an appeal that suits the region's multi-cultural taste. Immaculate meeting rooms and comfortable beds for the hard working executive plus a selection of vibrant outlets to ensure a lively stay every time. ... more   less 

Additional Information about Media One Hotel Dubai

Address: Media One Hotel Al Falak St | Behind American University, Dubai 121818, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 8,088 - ₹ 24,061 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Media One Hotel Dubai 4*
Number of rooms: 260
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Priceline, Booking.com, Travelocity, Asiatravel.com Holdings, Cheap Tickets and Expedia so you can book your Media One Hotel Dubai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Media 1 Hotel Dubai
Hotel Style:
#90 Business Hotel in Dubai
#115 Romantic Hotel in Dubai
#142 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Media One Hotel Dubai staff and other travellers.
11 questions
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Questions? Get answers from Media One Hotel Dubai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor facing to the ocean”
 of 5 bubbles Tuangmok, 8 Dec 2016 | Read review
“we had a sea view room - if available try for this!”
 of 5 bubbles sleighLondon, 8 Dec 2016 | Read review
“Ask for sea / harbour view”
 of 5 bubbles 470reggie666, 1 Dec 2016 | Read review
“sea view rooms on high floor”
 of 5 bubbles aymanmattia, 24 Nov 2016 | Read review
“very recommended”
 of 5 bubbles fwasse, 17 Nov 2016 | Read review
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