Citymax Hotel Al Barsha at the Mall
Al Barsha 1 Behind Mall of Emirates, Dubai 337-1500 United Arab Emirates
Get rewarded with One Key
travelup.com
Trip.com
Agoda.com
View all 9 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Full view
View all photos (1,380)1,380
Room & Suite (364)
Dining (131)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#319 of 964 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Jump right into all the city has to offer when you stay with Citymax Hotel Al Barsha at the Mall, located in the heart of Al Barsha community. Care for a skiing vacation in the desert? How about shopping for gold or catching a movie in IMAX? When you’re staying at Citymax, it’s all just a few moments away. Focusing on both the business traveller and the wandering nomad, Citymax makes sure your stay is just perfect. With several options such as the Huddle Sports Bar & Grill for a pint, Maxx Music Bar for a live performance, our all-day dining restaurant City Café, 24-hour Lavazza coffee shop and the Aqua Pool Bar. Each and every one of its 376 guest rooms provide contemporary comforts such as free WiFi and much more. Citymax also offers a neat and nifty rooftop pool and a sophisticated gym. Whether you’re in town for leisure or work, Citymax has everything you need for a fun and cost-effective stay.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Evening entertainment
Kids stay free
Paid public parking nearby
Car park
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Snack bar
Special diet menus
Vending machine
Poolside bar
Nightclub / DJ
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Arabic, Filipino, Hindi
Location
96Great for walkers
Grade: 96 out of 100
230Restaurantswithin 0.5 km
36Attractionswithin 0.5 km
Al Barsha 1 Behind Mall of Emirates, Dubai 337-1500 United Arab Emirates
Name/address in local language
Getting there
Mall of the EmiratesDubai Metro9 min
First Gulf BankDubai Metro16 min
3269Reviews95Q+A100Room tips
Reviews
Traveller rating
- 1,793
- 954
- 308
- 102
- 112
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Same issue like my last stay. Room AC thermostat can’t be adjusted no matter you increase or decrease the temperature it will show difference but room temperature will remain the same as it seems it’s central controlled. I even informed the receptionist that I faced this last time and she asked someone to check
Read more
Review collected in partnership with this hotel
Date of stay: September 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Excellent . Thank you very much! Recommend for relaxing and business trip.You will be have good memories and comfortable rooms, also you will be have transfer of the beach only free, you will be have good breakfast!!!
Read more
Review collected in partnership with this hotel
Date of stay: September 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sandeep Sewal, General Manager at Citymax Hotel Al Barsha at the Mall
Responded yesterday
Dear Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha at the Mall! Your comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay. Thank you for choosing Citymax Hotel Al Barsha At the Mall and we look forward to welcome you in the not too distant future! Regards, Sandeep Sewal General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing supporting staff which is a special feature of CityMax. Particularly Ritika has been super supportive to me and always courteous a.d very helpful. A great asset to your brand!! She should be a manager!!
Read more
Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sandeep Sewal, General Manager at Citymax Hotel Al Barsha at the Mall
Responded yesterday
Dear Valued Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha At The Mall! Your comments will be shared with our entire staff especially our Delighter Ritika. Thank you for choosing Citymax Hotel Al Barsha At The Mall and we look forward to welcoming you in the not too distant future! Best Regards, Sandeep Sewal General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The service is very good the location is very nice near by mall of Emirates metro . I appreciated the service given by pardeep is kind person and good approachable always smile his face he clean my room properly and am suggested for all please stay this hotel .
Read more
Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sandeep Sewal, General Manager at Citymax Hotel Al Barsha at the Mall
Responded 3 days ago
Dear Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha at the Mall! Your comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay. Thank you for choosing Citymax Hotel Al Barsha At the Mall and we look forward to welcome you in the not too distant future! Regards, Sandeep Sewal General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Awesome place and friendly Ritika helped us a lot to get nice room with amazing view for the city . It went so good . Amazing trip and memories. Will come again for sure to that place . Great location and design of the hotel. Very friendly staff and everyone is helpful.
Read more
Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sandeep Sewal, General Manager at Citymax Hotel Al Barsha at the Mall
Responded 4 days ago
Dear Valued Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha At The Mall! Your comments will be shared with our entire staff especially our Delighters – Ritika Thank you for choosing Citymax Hotel Al Barsha At The Mall and we look forward to welcoming you in the not too distant future! Best Regards, Sandeep Sewal General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Perfect service and i must say that the staff was very good and always ready to make your problem solved at the earliest and always present if any inconvenience. Perfect ambiance and friendly staff ..
Read more
Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sandeep Sewal, General Manager at Citymax Hotel Al Barsha at the Mall
Responded 4 days ago
Dear Valued Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha at the Mall! Your comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay. Thank you for choosing Citymax Hotel Al Barsha At the Mall and we look forward to welcome you in the not too distant future! Regards, Sandeep Sewal General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Your staff Pradeep is excellent in his service. Always very respectful and very clean in his work at my room. I am impressed as I travel and Stay in many hotels and I would give a A1 star. Overall I am happy the Managment keeps the hotel clean and efficient. Thanks
Read more
Date of stay: September 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sandeep Sewal, General Manager at Citymax Hotel Al Barsha at the Mall
Responded 4 days ago
Dear Valued Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha At The Mall! Your comments will be shared with our entire staff especially our Delighters – Pradeep Thank you for choosing Citymax Hotel Al Barsha At The Mall and we look forward to welcoming you in the not too distant future! Best Regards, Sandeep Sewal General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Love the cleanness of the place and the positive vibes the lobby bring and the reception staff are really friendly i know them all from my stay at citymax barsha they are moving between the two hotels
Read more
Review collected in partnership with this hotel
Date of stay: September 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sandeep Sewal, General Manager at Citymax Hotel Al Barsha at the Mall
Responded 1 week ago
Dear Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha at the Mall! Your comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay. Thank you for choosing Citymax Hotel Al Barsha At the Mall and we look forward to welcome you in the not too distant future! Regards, Sandeep Sewal General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I like everything except breakfast. all week the food was same. But location was good The room was clean. The swimming pool was nice. the staff was good. If I go to Dubai I will stay again. By the way what is the the price for the room in December. I stayed in 1022 room. Thanks. Please send me whatsapp +996555787674
Read more
Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sandeep Sewal, General Manager at Citymax Hotel Al Barsha at the Mall
Responded 1 week ago
Dear Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha At The Mall! Your feedback is essential in our effort to improve our service standards and your comments have been shared with the appropriate departments. Thank you for choosing Citymax Hotel Al Barsha at the Mall and we look forward to welcome you in the not too distant future! Regards, Sandeep Sewal General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reception and welcome staff are not professional , taking a lot of time for check in and checkout , no greeting , Room service are also not good , there should be warm greeting for guest , i didn't seen any supporting staff but seeing some securing faces
Read more
Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sandeep Sewal, General Manager at Citymax Hotel Al Barsha at the Mall
Responded 1 week ago
Dear Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha At The Mall! Your feedback is essential in our effort to improve our service standards and your comments have been shared with the appropriate departments. Thank you for choosing Citymax Hotel Al Barsha at the Mall and we look forward to welcome you in the not too distant future! Regards, Sandeep Sewal General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$45 - $116 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
citymax al barsha hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Barsha / Al Barsha 1
NUMBER OF ROOMS
376
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingCITYMAX HOTEL AL BARSHA AT THE MALL (Dubai) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Citymax Hotel Al Barsha at the Mall
Which popular attractions are close to Citymax Hotel Al Barsha at the Mall?
Nearby attractions include Dreamscape (0.5 km), Al Jaber Gallery (0.4 km), and Vox Cinemas - Mall of the Emirates (0.4 km).
What are some of the property amenities at Citymax Hotel Al Barsha at the Mall?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Citymax Hotel Al Barsha at the Mall?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Citymax Hotel Al Barsha at the Mall?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Citymax Hotel Al Barsha at the Mall?
Yes, free parking, a parking garage, and paid public parking nearby are available to guests.
What are some restaurants close to Citymax Hotel Al Barsha at the Mall?
Conveniently located restaurants include The Noodle House - Nakheel Mall, Nando's Mall of the Emirates, and Black Tap Craft Burgers & Shakes Mall of the Emirates.
Are there opportunities to exercise at Citymax Hotel Al Barsha at the Mall?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Citymax Hotel Al Barsha at the Mall have an airport shuttle?
Yes, Citymax Hotel Al Barsha at the Mall offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Citymax Hotel Al Barsha at the Mall have airport transportation?
Yes, Citymax Hotel Al Barsha at the Mall offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Citymax Hotel Al Barsha at the Mall?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Citymax Hotel Al Barsha at the Mall?
The staff speaks multiple languages, including English, Hindi, Arabic, and Filipino.