Al-Jazeera Street Deira, Dubai 42222 United Arab Emirates
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$67
$63
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About
#468 of 922 hotels in Dubai
Location
Cleanliness
Service
Value
The latest addition to Landmark's renowned Hotels and Suites, the Landmark Hotel Riqqa, a 4- star property, offers exceptional service for both businessmen and holiday makers. Conveniently located in the heart of Dubai's main business district with easy access to Al Riqqa Metro Station and Union Square Metro station, Al Ghurair Shopping center and only a 10 minute drive on the new metro to the world famous Dubai Mall and Burj Khalifa.
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Property amenities
Free parking
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Business Centre with Internet Access
Meeting rooms
Concierge
24-hour front desk
Parking
Rooftop pool
Outdoor pool
Breakfast buffet
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Hotel links
Location
92Great for walkers
Grade: 92 out of 100
271Restaurantswithin 0.5 km
15Attractionswithin 0.5 km
Contact
Al-Jazeera Street Deira, Dubai 42222 United Arab Emirates
Name/address in local language
Getting there
SalahuddinDubai Metro5 min
Al RiggaDubai Metro8 min
338Reviews14Q+A51Room tips
Reviews
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Most Recent
I have stayed 3 time in this property, after Covid it was my first time. Everything remains the same reception and cleaning staffs are good, one thing which I felt is that the hotel has worn out, need some renovations apart from that everything I like in this hotel.
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Review collected in partnership with this hotel
Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
I came from Qatar and stay for a couple of days. Staff are very accomodating, hospitability and affordable room. Food are so good, and room is so cleaned and the place is near to many store and accessible to any place you go.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nasiha Khan, Guest Services / Front Office at Landmark Hotel Riqqa
Responded 14 Sep 2022
Dear Guest, Thank you very much for your positive feedback following your previous stay at the hotel. We are excited to know that you had an excellent stay with us and that we’ve met your expectations. Here at Landmark Hotel Riqqa, we strive hard in providing the best quality of service and more than happy to assist you efficiently. We hope to see you again and we look forward to having you back in the future. Thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very bad service, people in reception are very rude they don't know anything about customer service, specially lady her name is peat. She treats people very bad not only me, also her manager was listening to our conversation and didn't nothing, Also if you have any visitors they will not allow them to get in, and that's very weird.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nasiha Khan, Guest Services / Front Office at Landmark Hotel Riqqa
Responded 13 Sep 2022
Dear Valuable Guest, Warm greetings from Landmark Riqqa Hotel !!! We regret and extend our sincere apologies for all the difficulties you encountered during your stay. Rest assured that everything brought to our attention is treated with importance. Still, thank you for spending your valuable time to share your feedback, and we hope to have you back in the future. Thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bad smell in the room, sometimes cigarettes smell come in from Air conditioner. Bad breakfast .I am in hotel now and could not cancel my reservation for next days , they dont give my money back ! Pool is under maintenance. Parking of hotel smells like crowded toilet! If you don’t want to get disappointed just consider this hotel as bad 2 star hotel.
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nasiha Khan, General Manager at Landmark Hotel Riqqa
Responded 9 Aug 2022
Dear Mr. Mahmood, Warm Greetings from Landmark Riqqa Hotel !!! We would like to sincerely apologize for all the difficulties you have experienced during your stay. Your comment is noted, and the concerned department has been informed to address these issues accordingly. We are looking into these issues and hope to resolve them promptly and accurately. Still, thank you for sharing your review, and we hope to have you back in the future. Best regards, HANEEF MAHROOF Cluster Guest Service Analyst
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First room was bad but the management did correct that when told the breakfast on the other hand is shocking set up was not clean and chef blew his nose with a tissue then wiped his hands with it and the cooked at the egg station... the breakfast says International so you would expect that was an American breakfast which is standard anywhere?! Was told it would be available the next day then to be told they didn't know the next day lol so obviously no communication or a very poor standard for sure
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nasiha Khan, General Manager at Landmark Hotel Riqqa
Responded 9 Aug 2022
Dear Mr. Adrian, Warm greetings from Landmark Riqqa Hotel !!! Please accept our sincere apologies for the difficulties you encountered, especially with regard to your room and breakfast. Rest assured that everything brought to our attention is treated with importance. We assure you that necessary actions will be taken to make your next visit enjoyable and memorable. Best regards, HANEEF MAHROOF Cluster Guest Service Analyst
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is my 2nd visit to the hotel as Nagi knows me and I have given very good review before. But this time it was disaster for my arrival with Naushad who was the manager who tried to steal money from me. I am really dissatisfied how he treated me even I mentioned that don’t talk to me I’m also from same industry. He said what ever you do nothing will happen, I wanna ask you how ? I love this hotel but with this this kind of people you will lose your guests who is repeated. This message to GM of the hotel to advise your manager who named Naushad become very rude by showing his attitude to trow his guests away. I don’t care him but ask him to maintain his attitude. He will may be say that I was angry if you can review your camera to see how he react . I like the hotel that’s why I come even there are some hotels around. I am not asking to trow him away but please train him to manage his attitude otherwise your team will follow the same…
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nasiha Khan, General Manager at Landmark Hotel Riqqa
Responded 9 Aug 2022
Dear Valuable Guest, Warm greetings from Landmark Riqqa Hotel !!! We sincerely apologize for any inconvenience you may have had while visiting. We've taken notice of your comment, and we guarantee that the management will investigate these problems and take the appropriate steps. Still, we thank you for sharing your comment and we hope to have you back again in the future. Best regards, HANEEF MAHROOF Cluster Guest Service Analyst
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed there for 1 night, the manager of front desk was rude and lier, at the time of check-in no one there to give a round of room and no explanation about amenities of hotel. Once we entered we tried to call room service for food but telephone not working so we went to reception to tell to fix, the manager who was there Mr. sallah he said they will fix in 5 min but maintanance staff said they can't only in the morning so we went back again to tell them to fix, at the place of apologize the start arguing and not ready to listen anything that makes me very disappointed and I have also hotel background I have never seen such a mind less people in my entire career sorry to say but he don't deserve to be on that place
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Date of stay: February 2022Trip type: Travelled with family
Room Tip: Don't go to that hotel they have bed bugs as well
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nasiha Khan, General Manager at Landmark Hotel Riqqa
Responded 9 Aug 2022
Dear Mr. Prakash, Warm greetings from Landmark Riqqa Hotel !!! We regret and extend our heartfelt apologies for all the uncertain circumstances you may have gone through during your stay. We are looking into these issues and hope to resolve them promptly and accurately. Landmark Riqqa Hotel would like to assure you that necessary actions will be taken to make your next stay more memorable. Best regards, HANEEF MAHROOF Cluster Guest Service Analyst
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
It is worth starting with the fact that the hotel is in a good location from supermarkets and the metro, which is really a plus. However, further all the pluses end. The room has an extremely outdated look, everything is dirty, the tiles are cracked, there is rust and there is a lot of dust on the furniture. Separately, it is worth mentioning a few cockroaches found in the refrigerator. Slippers are brought only at the hotel's request, but they are not available upon arrival. Breakfast is mediocre but not bad. The air conditioner has no regulation, and therefore either it operates at a very cold temperature, or is completely turned off. Also, a couple of times in the morning the fire alarm was triggered, which deprived of sleep. In addition, employees sometimes called in the morning at 7-8 in the morning, reminding them of breakfast, which I already knew about. It is also worth noting that there is no normal lighting in the room and all the light is a little dim. When I asked for an ironing board and an iron, then I should bring an appliance that does not have any risks of its modes at all and leaks, as well as a board that was extremely dirty. It was impossible to take advantage of this.…
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Date of stay: November 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nasiha Khan, General Manager at Landmark Hotel Riqqa
Responded 9 Aug 2022
Dear Valuable Guest, Warm greetings from Landmark Riqqa Hotel !!! We regret and extend our sincere apologies for all the difficulties you encountered during your stay. Rest assured that everything brought to our attention is treated with importance. Still, thank you for spending your valuable time to share your feedback, and we hope to have you back in the future. Best regards, HANEEF MAHROOF Cluster Guest Service Analyst
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Avoid at all costs. I booked a room more than 3 months ago on Booking.com and today received a message that my card is declined. I provided 3 different cards all working and valid for international use. I even used one of them abroad a week ago. But the hotel claimed that all declined. I contacted them through customer service to provide payment but they refused to accept any form of payment. They just wanted to cancel the room to sell it for a higher price as they are now charging triple the price. They were also very rude when I contacted them directly through messages. Just a bunch of greedy thieves that's all I can say. If you don't want to be screwed and your trip ruined don't book with these people.
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Date of stay: November 2021Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
First, the staff was very rude. We booked 3 rooms, one room for 3 people (two adults, one child). When we arrived at the hotel the 3 persons room only had one double bed. They refused to give us an extra bed and said we just have to share the bed with the child or pay extra to get an extra bed. They were not helpful at all and just kept repeating that this is the policy and we should talk to the manager the next day if we’re not happy. The child ended up sleeping on the small sofa in that room that night. The next morning the manager was still not in but there was a ‘superior’ named Hope. She was rude and not helpful at all. She didn’t even listen to our complains and just kept repeating that that’s the policy and we should complain to booking.com if we’re not happy. Luckily there was a guy who was very nice and listened to our frustrations (we forgot his name 😭). He also managed to fix us an extra bed. Something they could’ve done from day 1 since there’s literally extra beds just laying in the hallway. The hotel is very old and has many issues (flush not working, plugs not working when lights are off,...). But the customer service is still the thing that bothers us the most. Only nice people we met were the cleaners, the Kenyan guy by the pool and the guy who looked after us mentioned above. The last day we asked the hotel to book us a taxi to the airport. They were going to fix it and the taxi would be ready at 00:30. At 00:15 we asked if the taxi was on its way and the exact guy who told us he was going to fix it started denying this and saying he never said he was going to fix it. After a whole discussion they told us they were going to fix it and book us taxi’s but they ended up calling a friend with a truck. Bear in mind we were with 6 people and the truck could only take 2 + the luggage. Also he said it was a fixed price (60 AED) which is waaaay too much since the hotel is close to the airport but we didnt know. The rest of the family took an official taxi with a meter and they ended up only paying 17 AED for 4 people. Theyre real thiefs and they just try to take as much money as possible from their visitors. Never again…
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nasiha Khan, General Manager at Landmark Hotel Riqqa
Responded 9 Aug 2022
Dear Valuable Guest, Warm greetings from landmark Riqqa Hotel !!! Please accept our sincere apologies for all the uncertain circumstances you encountered during your stay. Rest assured that everything brought to our attention is treated with importance. We assure you that necessary actions will be taken to make your next stay more enjoyable and memorable. Still, thank you for sharing your feedback, and we hope to have you back in the future Best regards, HANEEF MAHROOF Cluster Guest Service Analyst
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$53 - $81 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Muraqqabat / Deira
NUMBER OF ROOMS
84
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Frequently Asked Questions about Landmark Hotel Riqqa
Which popular attractions are close to Landmark Hotel Riqqa?
Nearby attractions include Al Ghurair Centre (0.4 km), Reef Mall (0.4 km), and Fun City - Reef Mall, Dubai (0.4 km).
What are some of the property amenities at Landmark Hotel Riqqa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness centre.
What food & drink options are available at Landmark Hotel Riqqa?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to Landmark Hotel Riqqa?
Conveniently located restaurants include The Choco Monarch, Il Forno Al Ghurair Centre, and Liwan Restaurant.
Are there opportunities to exercise at Landmark Hotel Riqqa?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Landmark Hotel Riqqa?
Yes, dry cleaning and laundry service are offered to guests.
Does Landmark Hotel Riqqa offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Landmark Hotel Riqqa?
Many travellers enjoy visiting Jumeirah Archaeological Site (10.9 km).
Is Landmark Hotel Riqqa accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.