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Mercure Gold Hotel

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Mercure Gold Hotel
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975 Reviews from our TripAdvisor Community

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Showing 641: English reviews
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London, United Kingdom
Reviewed 3 days ago NEWvia mobile

Hotel is cheap but generally ok. Avoid the lower floors if possible as the noise from the nightclub is unbearable and goes until very late. Had exposed wires in my room by the bed too. Food in restaurants is ok too but better can be had elsewhere.

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Thank Airkraft
Cairo, Egypt
Reviewed 4 days ago NEWvia mobile

It's my 1st time to stay at this hotel and surely it wouldn't by the last i want to thank everybody in this hotel specially the front office team they all smiling and friendly (Mr.peter and Mr Youssry) they will do any thing to make u enjoy ur stay definitely I recommend this hotel for all my friends and family...

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2Thank koky11939
Reviewed 1 week ago

I had been in Mercure Gold for long business trip +2 months . Its location is near to Jumierah street/WorldTraceCenter and is in a central location. Staff are very friendly and special thanx to Mrs Riena and Mr. Peter from front office for facilitating my long accommodation . Breakfast is awesome ! many food options for dinner in 2nd Dec...

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Helpful?
Thank Mohannad J
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. We will definitely share your comments within our team. We believe that this feedback will serve as an encouragement to all of our...

Almaty, Kazakhstan
Reviewed 1 week ago

Comfortable, large room. We especially liked the on site Indian restaurant Senses and its Friday brunch. More vegetarian options than meat options! Excellent! There is also a rooftop heated swimming pool. Next to the hotel, there is a small supermarket.

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Helpful?
Thank Ann S
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. We will definitely share your comments within our team. We believe that this feedback will serve as an encouragement to all of our...

Aberdeen, Scotland, United Kingdom
Reviewed 1 week ago

Stayed in this hotel for a business visit to Dubai on February 2017. Front office staff were very friendly and rooms are neat and tidy. Choice of restaurants from within the hotel and plenty of restaurants which are at a walking distance.

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Helpful?
Thank Allen G
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Mr. Allen, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. We will definitely share your comments within our team. We believe that this feedback will serve as an encouragement to all of our...

Reviewed 1 week ago via mobile

Nice personel and service was great. Service personel was specially really helpful giving us advice in any matters. And at the reception was always smiling and friendly. Cleaning work at rooms was perfect.

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Helpful?
Thank Kalle M
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Mr. Kalle, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. We will definitely share your comments within our team. We believe that this feedback will serve as an encouragement to all of our...

Reviewed 1 week ago via mobile

Great service and specially customer service. Very good breakfast. Beautifully smile of Gelyn and excelent service by Harshad and good cleaning service by Surya. Warm water in roof pool and very good local place on city

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Helpful?
Thank Pekka K
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. We will definitely share your comments within our team. We believe that this feedback will serve as an encouragement to all of our...

Reviewed 1 week ago via mobile

I want thank all mercure staff for the special hospitality service they give me during my stay mostly front office and housekeeping, they handled my booking issue in very nice and smooth way, I was so upset but then they made it a wonderful stay, for sure i will come back 👍🏿.

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Helpful?
Thank Mahmoud G
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Mr. Mahmoud, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. We will definitely share your comments within our team. We believe that this feedback will serve as an encouragement to all of our...

Dubai, United Arab Emirates
Reviewed 1 week ago

I really appreciate the hotel Gold Mercure for mainly 3 reasons. First, the staff is great, smiling and professional Second, the location of this Mercure is excellent, very close to everything and especially to the convention center...5 minutes drive by taxi. Third, its a perfect place to stay for business or vacation, not far from the airport and you can...

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Helpful?
Thank stephanfontanel
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Mr. Stephan, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. We will definitely share your comments within our team. We believe that this feedback will serve as an encouragement to all of our...

Reviewed 1 week ago

Cons: hotel is seemingly renovated, but only at the room-level. So overall an old, Eastern Asian feeling. Dark room, very very small twin beds, mediocre housekeeping (once we came back to our room and the door was open!) Pros: Central location with supermarket access, Good internet. OK Pool. Only worth if you can get it at the cheapest price of...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank sjariri
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear sjariri, Thank you for the recent stay with us. Indeed we upgraded the rooms and are in planning process to refresh the public area as well. We like to apologize about the room door not being fully closed. We have shared the comments with the concerned team to take extra care. It will be a pleasure to welcome you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Mercure Gold Hotel

Address: Mercure Gold Hotel Al Mina Rd | PO Box 66431, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 4,680 - ₹ 13,772 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Gold Hotel 4*
Number of rooms: 184
Reservation Options:
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Hotel Style:
#135 Business Hotel in Dubai
#167 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Gold Hotel staff and other travellers.
28 questions
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Questions? Get answers from Mercure Gold Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the front side are more sunny :) and higher floors are more quiet for sure”
 of 5 bubbles , 18 Feb 2017 | Read review
“Good location, Good staff”
 of 5 bubbles stephanfontanel, 15 Feb 2017 | Read review
“Rooms on the first floor were spacious could see the main road and on the fourth floor were good too.”
 of 5 bubbles SheTravelsAround, 1 Feb 2017 | Read review
“I was on a lower floor and it was quiet.”
 of 5 bubbles 21dennis, 1 Feb 2017 | Read review
“this hotel is in between buildings so dont expect any view. My room view was awful as it was open space in middle of hotel.”
 of 5 bubbles Neeraj_solu, 9 Jan 2017 | Read review
5 of 5