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The Retreat Palm Dubai MGallery by Sofitel

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East Crescent The Palm Jumeirah, Dubai 118237 United Arab Emirates
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MGallery
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (2460)
Room & Suite (275)
Dining (217)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 04/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Retreat Palm Dubai MGallery by Sofitel
Updated 04/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#76 of 900 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Come and discover the perfect balance of holistic wellbeing and Dubai's vibrant energy at the region's first 5-star family-friendly wellness resort, officially recognized with the all-new classification of a wellness hotel by the Dubai Department of Tourism and Commerce Marketing (Dubai Tourism). As is characteristic of MGallery's 'Serenity' properties within its portfolio of over 100 hotels, the wellness philosophy runs throughout the hotel that inspires guests to live a healthier and more sustainable lifestyle. In line with its wellness philosophy, the resort does not serve alcohol, allowing guests to cleanse and detoxify, ensuring their return home feeling energetic, fresh, and healthy. Tucked away on the exclusive coastline of Palm Jumeirah's East Crescent, the beachfront destination houses 255 picturesque rooms and suites, all designed with natural elements, earth tones, and a harmonising Feng Shui philosophy throughout. At the heart of the resort is the Rayya Wellness Centre, inspired by a 360-degree holistic wellness concept, offering organic-based products, uplifting rejuvenation experiences, and transformational wellness retreats. The unique Rayya Spa features a distinctive array of wellbeing therapies and signature spa treatments, rejuvenating cryotherapy, detoxifying facials, and the traditional Hammam. The property features four exceptional dining concepts with a range of options promoting healthy gastronomy, serving an array of nutritious food and beverage varieties made from locally sourced products. Parents are also afforded peace of mind as they rejuvenate with the resort's Rayya Kids offering, including a selection of amenities and activities exclusively for children, such as a fully supervised indoor and outdoor play area with special children's entertainment programmes. The hotel also teamed up with Meraki Wellbeing Center, and Emotional Wellness Clinic to present more options to the guests. Meraki Wellbeing Center offers non-invasive, effective, and powerful result-oriented solutions based on holistic approaches involving the mind and body. Some of its services include meditation and yoga classes, healing therapies, transformational coaching, and more. Emotional Wellness Clinic, headed by Dr Balu Pitchiah, MBBS, MRCPsych, MBA (Oxon), specializes in mental health, emotional wellbeing, and behavioural health aspects of people across all age groups. The clinic addresses an individual’s needs through high-quality medical services including diagnostic assessments, treatment recommendations, and specialist psychological counselling. This beachfront resort is perfect for those seeking to unwind, re-boot, and relax with little ones with an opportunity to explore The Retreat before deciding to commit to more in-depth bespoke wellness retreats.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Beach
Entertainment staff
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Swimup bar
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Table tennis
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Massage
Neck massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Executive lounge access
Gift shop
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private balcony
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Romantic
Languages Spoken
English, French, Russian, Spanish and 5 more

Location

Full view
Contact
East Crescent The Palm Jumeirah, Dubai 118237 United Arab Emirates
Name/address in local language
Getting there
Dubai Airport26 kmSee all flights
Dubai World Central - Al Maktoum International Airport25 kmSee all flights
See all nearby hotels
3234Reviews174Q+A100Room tips
Traveller rating
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  • 86
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Popular mentions
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Most Recent
Vishwa S wrote a review Jun 2022
1 contribution
Affan and Nikki, made our Dayyy. Kudosss to his energyyy and The wayyyy he Treats and Greats. Veryyy veryyyy Helpful and veryyy chearfullll. Justt Amazing. Thankyouuuu sooooo muchhh for thisss amazinggg Experience. Thankyou Affann and Thankyou Nikiki and Chris.
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Date of stay: June 2022Trip type: Travelled as a couple
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Meryem E wrote a review Jun 2022
1 contribution
Its à véry clean and classy hotel. Friendly staff from reception, pool service room, and also kids club. We stayed with Beryl, my daughter had fun playing with the toys. And the play area is very nice
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Date of stay: June 2022Trip type: Travelled with family
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Naqeebullah rasooli wrote a review Jun 2022
1 contribution
One of the best places to stay in dubai Great food Great Location and amazing staff special thanks to Ms Muskan, Mr Hamza, Mr Taha, Mr Dhiroj and Mr Islam Mr Khedar Ms Durga and we will definitely be coming back soon thank you
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Date of stay: June 2022Trip type: Travelled with family
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Glasgow1710 wrote a review Jun 2022
4 contributions4 helpful votes
Cannot fault this resort at all! The most beautiful sea views from our rooms as well as well kept pool areas. Being a non alcoholic resort was a huge plus point for us, it was a family orientated resort with the most relaxing atmosphere. Although we had slight teething problems at the start, the rest of our stay was exceptional! Ananyah and Nikki at front desk are a credit to this resort. Extremely helpful and went out of their way to make our stay a 5 star experience! Hamza always welcoming us at the restaurant with a huge smile! All cleaning staff who ensured every corner was spotless and lovely Yoannah at club lounge topping up our snacks when needed! My family and I will certainly be returning again soon. Thank you ever so much The retreat for your hospitality.
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Date of stay: June 2022Trip type: Travelled with family
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Dion V wrote a review Jun 2022
2 contributions
The hotel has been great, the service terrific and the facilities great. The value for money compared with other hotels is terrific. I definitely recommend the stay for young couples or young families. I’d definitely come again. Islam and the breakfast team were amazing. Food was delicious! My room number was 401 and it was a great room
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Date of stay: June 2022Trip type: Travelled as a couple
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Djémila Z wrote a review Jun 2022
2 contributions4 helpful votes
Really happy to stay here! Really nice experience! Nice hotel, with good situation, his own beach on the Palm and near the Palm Atlantis. The services were really good. The restaurant was amazing, tables were really well prepared, the staff made his possible for you to have the best experience! Thank you Islam for great services ! Hope to come back ! ☺️
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Date of stay: June 2022Trip type: Travelled solo
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Mama C wrote a review Jun 2022
1 contribution1 helpful vote
Thank you so much for the wonderful short staycation experience for our 9th year wedding anniversary celebration. We're very happy for the high quality hotel - a beautiful place for relaxing with amazing view. My husband and I really appreciated the lovely presentation. Indeed, treasure forever! Special Thanks to the Housekeeping Team, shout out to Truptee from Reservation, Albert & Nikki from Front office, and Boni.
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Date of stay: June 2022Trip type: Travelled with family
1 Helpful vote
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Response from Samir Arora, General Manager at The Retreat Palm Dubai MGallery by Sofitel
Responded 2 days ago
Dear 632mamac, Greetings from The Retreat Palm Dubai MGallery by Sofitel. Thank you very much for taking the time to share your thoughts with us after your recent exceptional 9th year wedding anniversary celebration with us. We are overjoyed to learn that you had a wonderful staycation at our hotel and appreciated the genuine hospitality of our every dedicated heartists namely the housekeeping team, Truptee from reservations, Abbi and Nikki from the front office and Boni from our finance department. I have personally thanked each one of them for achieving the high standards of our MGallery hospitality service and exceeding your expectations. We are excited to welcome you back to our resort for a more memorable staycation soon again. Yours sincerely, Samir Arora General Manager
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Dan H wrote a review Jun 2022
2 contributions1 helpful vote
Had a great holiday it’s been amazing service is spot on here. Have to give a special shout out to raj who can’t do enough for you he really does go the extra mile. Thanks from Dan & Chrissie room 422
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Date of stay: June 2022Trip type: Travelled as a couple
1 Helpful vote
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Response from Samir Arora, General Manager at The Retreat Palm Dubai MGallery by Sofitel
Responded 4 days ago
Dear danhB9461EE, Thank you for this wonderful feedback and for taking the time to share your experience on TripAdvisor. It is a great pleasure for us to know you have enjoyed your time while staying with us and are truly thankful for your appreciation of the genuine hospitality provided by our amazing heartists. Indeed, each member of our team is equipped with professionalism, sincerity and passion to deliver consistent guest’s satisfaction. I will happily share your kind comments with all the teams and particularly with Raj, as your feedback is a great reward for their efforts. We all look forward to welcoming you back to our resort in the very near future. Yours sincerely, Samir Arora General Manager
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Asim M wrote a review Jun 2022
1 contribution
It is a nice hotel and the team has taken care of every details from room service, ammenities, cleanliness. Breaskfast buffet has alot of varieies. Beach and pool are at a perfect location . Perfect for weekend gateways
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Date of stay: June 2022
Value
Cleanliness
Service
Room Tip: View from the top floor are good
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Response from Samir Arora, General Manager at The Retreat Palm Dubai MGallery by Sofitel
Responded 4 days ago
Dear 754asimm, Thank you for sharing your review on TripAdvisor about your recent stay with us at The Retreat Palm Dubai MGallery by Sofitel. We are delighted that you chose our resort for your weekend getaway in Dubai. I am delighted that you enjoyed your time with us and that you appreciated the excellent service and professionalism of our team members. Your kind words are highly valued and the team will be happy to know that their dedicated services contributed in making your stay memorable. We look forward to welcoming you back and hope you will be planning your return soon. Yours sincerely, Samir Arora General Manager
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Kathleen B wrote a review Jun 2022
Miami, Florida8 contributions1 helpful vote
The Retreat Palm Dubai was the ideal staycation for us. After a very stressful year having a reasonably health and wellness weekend. We were able find healthy food options and took their wonderful breath work, meditation, and yoga classes with Vishnu. He is kind and extremely knowledgeable about how to modify the moves for someone with back and other health issues. Chapters has a wonderful afternoon tea, but make sure you allow a lot of time. They are not in a hurry and neither should you. The shop run by Hissan is filled with exotic perfumes, teas, and souvenirs- plus great conversations. We also had a lovely sea view from our room. Will definitely go again.
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Date of stay: June 2022Trip type: Travelled with friends
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Response from Samir Arora, General Manager at The Retreat Palm Dubai MGallery by Sofitel
Responded 4 days ago
Dear kathleenbC8827OC, We appreciate you taking some time to share your experience at The Retreat Palm Dubai MGallery by Sofitel and your lovely review here on TripAdvisor. We are delighted to read your compliments regarding your wellness weekend at out resort. We are delighted to read your compliments regarding the yoga, meditation and breathing classes with our wellness coach, Vishnu. We are filled with utmost gratitude for your warm words of appreciation. We look forward to sharing your lovely comments to the entire team including Vishnu and Hassan from the shop. It has been a great pleasure serving you. We look forward to making more memories with you when you plan your next trip to Dubai. Yours sincerely, Samir Arora General Manager
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PRICE RANGE
$115 - $211 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
255
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Frequently Asked Questions about The Retreat Palm Dubai MGallery by Sofitel
Which popular attractions are close to The Retreat Palm Dubai MGallery by Sofitel?
Nearby attractions include Storm Club & Lounge (0.9 km).
What are some of the property amenities at The Retreat Palm Dubai MGallery by Sofitel?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at The Retreat Palm Dubai MGallery by Sofitel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Retreat Palm Dubai MGallery by Sofitel?
Guests can enjoy a swimup bar, an on-site restaurant, and a poolside bar during their stay.
Is parking available at The Retreat Palm Dubai MGallery by Sofitel?
Yes, free parking, a parking garage, and street parking are available to guests.
What are some restaurants close to The Retreat Palm Dubai MGallery by Sofitel?
Conveniently located restaurants include LAO, The World Eatery, and Mirage.
Are there opportunities to exercise at The Retreat Palm Dubai MGallery by Sofitel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Retreat Palm Dubai MGallery by Sofitel have an airport shuttle?
Yes, The Retreat Palm Dubai MGallery by Sofitel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Retreat Palm Dubai MGallery by Sofitel have airport transportation?
Yes, The Retreat Palm Dubai MGallery by Sofitel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Retreat Palm Dubai MGallery by Sofitel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Retreat Palm Dubai MGallery by Sofitel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.