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The Retreat Palm Dubai MGallery by Sofitel

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East Crescent The Palm Jumeirah, Dubai United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$ 133
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1832)
Room & Suite (213)
Dining (169)
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 22/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Retreat Palm Dubai MGallery by Sofitel
Updated 22/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#82 of 778 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Experience World-class Service at The Retreat Palm Dubai MGallery by Sofitel Come and discover the perfect balance of holistic wellbeing and Dubai’s vibrant energy at the region’s first 5-star family-friendly wellness resort. Tucked away on the exclusive coastline of Palm Jumeirah’s East Crescent, the beachfront destination houses 255 picturesque rooms and suites, all designed with natural elements, earth tones and a harmonising Feng Shui philosophy throughout. Every room and suite at the resort is air-conditioned and features a flat-screen TV, with complimentary tea and coffee making facilities, an organic minibar stocked with healthy products, organic bathroom products, motion activated guiding night lights and more. At the heart of the resort is the Rayya Wellness Centre, inspired by a 360-degree holistic wellness concept, offering organic based products, uplifting rejuvenation experiences and transformational wellness retreats. The unique Rayya Spa features a distinctive array of wellbeing therapies and signature spa treatments, rejuvenating cryotherapy, detoxifying facials and the traditional Hammam. The property features 4 exceptional dining concepts with a range of options promoting healthy gastronomy, serving an array of nutritious food and beverage varieties made from locally-sourced products Parents are also afforded peace of mind as they rejuvenate, with the resort’s Rayya Kids offering that includes a selection of amenities and activities exclusively for children, such as a fully supervised indoor and outdoor play area with special children’s entertainment programmes. This beachfront resort is perfect for those seeking to unwind, re-boot and relax with little ones with an opportunity to explore The Retreat before deciding to commit to more in-depth bespoke wellness retreats. Dubai Marina is a 10-minute drive, Burj Khalifa and the Dubai Mall are 20 minutes away by car. The nearest airport is Dubai International Airport, 16 minutes from The Retreat Palm Dubai MGallery By Sofitel. The hotel provides complimentary daily shuttle bus to Nakheel mall and the Mall of the Emirates.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Entertainment staff
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Table tennis
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private balcony
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Trendy
Languages Spoken
English, French, Russian, Spanish and 5 more
2108Reviews149Q+A100Room tips
Traveller rating
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  • 58
Time of year
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Popular mentions
Etienne wrote a review Today
Switzerland10 contributions2 helpful votes
We enjoyed a very relaxing stay at the Retreat Palm Dubai MGallery. The food was very tasty, and the fresh juices delicious. Very special thanks to Sampson from housekeeping, who did a wonderful job keeping our room perfect and who was always courteous whenever we saw him in the hallways. Thank you Sampson, and all the best to your family! @Management You have a great employee there on the third floor. Also many thanks to Alice who took great care of my wife all throughout the week when she hurt herself a bit on our second day. Throughout our stay, Alice always made sure we were comfortable and she always had nice words for us. Thank you! The treatment at the Rayya Spa was excellent, highly recommend as well.
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Date of stay: May 2021Trip type: Travelled as a couple
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Wandeba E wrote a review Yesterday
United Arab Emirates4 contributions
we had great time with amazing staff - everyone was so friendly and helpful! Donald GYM instructor always made our time at the beach and GYM extremely enjoyable providing every thing we needed. Also we really enjoyed our room and the great view of the palm. we will always come back.
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Date of stay: May 2021
Rooms
Location
Service
Room Tip: Best place for Luxury and budget friendly
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Laine G wrote a review Yesterday
1 contribution
We had an amazing staycation at the retreat palm dubai hotel. The staff were so friendly and paying attention to details. Breakfast and pool a must enjoy at this hotel. Special thanks front staff for helping us with queries and our valet parking. We will highly recommend this hotel to all our friends and family members. Thank you for treating us like royals see you soon!
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Date of stay: May 2021Trip type: Travelled with family
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Benjamin W wrote a review Yesterday
2 contributions1 helpful vote
Had a great Afternoon, food great, service by Checkie, was fabulous. would recommend you guys to all our friends, The healthy food options like vegan, paleo and keto were marvelous. Would surely come back in this lovely relaxing place.
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Date of stay: May 2021Trip type: Travelled as a couple
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Christian wrote a review 3 May
1 contribution
Meal We booked half pension. Advantage is that you can choose everyday if you want to have lunch or dinner. Breakfast and dinner are very delicious. The buffets are very extensive and diversified. Foods served at the beach or pool are also very delicious. Rooms We had a room with limited seaview and a small balcony. We had a view on the seaside / the world / burj al Arab, was okay. Room was fine and clean. Bed could be a bit more comfortable. For us there were two disadvantages. The first one was the curtain which didn’t darken the room 100% (doesn’t really matter if you u are not that light sensitive). Second disadvantage is the air conditioning. Its outlet blows cool air in direction of the bed. I would have positioned it in area of entrance because you’ll become ill when it’s blowing in your face the whole night. Bathroom was quite big and clean. Two new bottles of water everyday. One appeal to the hotel: it was very nice that we could use the shower room. The shower room unfortunately was 100 levels under the guests rooms. The last impression of the hotel increased a bit. Pool / Beach Very comfortable beach loungers with big parasols and very delicious fruit drinks (just nonalcoholic!) served by attentive service made a relaxed day perfect. A net in the sea prohibits jellyfishes coming to the hotel beach. Different water sports are offered. We rode by jetski to the burj al Arab and rushed over the sea by nearly 50mph which brought a lot of fun. Other My lovely friends from russia...it would be a pleasure seeing you becoming well schooled in good manners. It would be nice if you would cover your nose by your mask while you are serving yourself at the buffet though serving is just allowed by staff. And it’s not necessary to load three dishes full of food and empty half the buffet so that people standing behind you are finding empty bowls and plates. It’s annoying to see when two of the three full dishes are ending in dustbin. Yes, you are not alone in the hotel, take care on others, keep distance in time of corona to your next and also the staff would be glad to hear the words “please” and “thank you”. Close your mouth while eating, it’s a hotel and not a cow range and mute your f..... mobile phone at dinner. Request to the hotel: become strict regarding the mask rules! Protect your staff especially at the buffet. All the staff is that kind and I really understand that they are to shy to prompt the guests to wear their masks. Seriously this is not a task for the staff, this a task for the Management!
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Date of stay: April 2021
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PRICE RANGE
US$96 - US$296 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
255
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Frequently Asked Questions about The Retreat Palm Dubai MGallery by Sofitel
What are some of the property amenities at The Retreat Palm Dubai MGallery by Sofitel?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at The Retreat Palm Dubai MGallery by Sofitel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Retreat Palm Dubai MGallery by Sofitel?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at The Retreat Palm Dubai MGallery by Sofitel?
Yes, free parking, a parking garage, and street parking are available to guests.
What are some restaurants close to The Retreat Palm Dubai MGallery by Sofitel?
Conveniently located restaurants include LAO, Mezzerie, and The World Eatery.
Are there opportunities to exercise at The Retreat Palm Dubai MGallery by Sofitel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Retreat Palm Dubai MGallery by Sofitel have an airport shuttle?
Yes, The Retreat Palm Dubai MGallery by Sofitel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Retreat Palm Dubai MGallery by Sofitel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Retreat Palm Dubai MGallery by Sofitel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Retreat Palm Dubai MGallery by Sofitel?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, Hindi, and Arabic.
Are there any historical sites close to The Retreat Palm Dubai MGallery by Sofitel?
Many travellers enjoy visiting Jumeirah Archaeological Site (11.9 km) and Jumeirah Archaeological Site (10.9 km).