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Media Rotana

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#147 of 541 Hotels in Dubai
Certificate of Excellence
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1 room 2 adults 0 children
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Media Rotana
Media Rotana
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1,695 Reviews from our TripAdvisor Community

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Showing 1,411: English reviews
Mumbai
Reviewed 18 February 2017

I love this place. It very much near to our office . Staff and all the facilities here and well taken cared.I have stayed in this hotel many times, every time the stay meets or exceeds my expectations. Highly recommended for the facilities, breakfast, staff, comform of rooms

Review collected in partnership with Rotana Hotels
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Helpful?
Thank 968reshmak
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear 968reshmak, Thank you for your kind review. We're happy to hear that you enjoyed your stay with us. It was our pleasure to provide you with the most sincere hospitality. We look forward to welcoming you back soon. Kind regards, Rabih Melhem General Manager

Abu Dhabi
Reviewed 18 February 2017

Have used this hotel many times as it offers good value for money, is in a good location, has great staff and facilities. Hotel of choice for my wife and I when staying in Dubai. The rooms are always clean and the beds are very comfortable.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Vaughan B
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear Vaughan B, Thank you for your kind review. I'm glad to hear that you found our location to your liking, and that our team were able to make you feel welcomed. We look forward to welcoming you and wife back to Media Rotana Dubai hopefully soon. Kind regards, Rabih Melhem General Manager

Riyadh, Saudi Arabia
Reviewed 18 February 2017 via mobile

Good value for money, yet it does not get to the standard of other Rotana hotels like Rose Reyhan for example. One thing I did not like is the small hall in the room that I do not see a value for, it could have been utilized better by making it walk-in closet or join it to the bathroom. Unexpectedly,...

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Helpful?
Thank Jamal_Soboh
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear Jamal_Soboh, Thank you for your thorough review. I'm glad to hear that overall you seem to have enjoyed your stay with us. I've taken note of your constructive feedback and will look into how we can improve our facilities moving forward. We appreciate for sharing your stay experience with us and we sincerely look forward to welcoming you back...

Dubai, United Arab Emirates
Reviewed 17 February 2017

I never heard of Rotana and I made an emergency booking on Hotwire. At first I was not excited about the location I got and was not sure about Rotana but WOW I was beyond impressed!!! My situation in Dubai had turned bad but Rotana hospitality completely turned it around! Everyone I talked to went above and beyond and I...

Review collected in partnership with Rotana Hotels
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Helpful?
Thank nadia4003
Athens, Greece
Reviewed 17 February 2017

I have stayed in this hotel many times, every time the stay meets or exceeds my expectations. Highly recommended for the facilities, breakfast, staff, comform of rooms. It is not located very close to the centre (marina etc.) however it is very easy to go with a 10 minutes taxi drive.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Antreas D
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear Antreas D, Thank you for the heartwarming review. It was a joy to read through your spirited and sincere comments. We are humbled by your kind and gracious compliments for our service, facilities and team. I assure you that it was our pleasure to have had the chance to serve you. We thank you for your patronage, and we...

New Delhi, India
Reviewed 17 February 2017

I found the Hotel an average place, nothing special. Normally, any online booking is guaranteed for payment only for the first night. Your Hotel insisted for the full period stay and did not agree for reducing the period of stay. This was absurd

Review collected in partnership with Rotana Hotels
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Helpful?
Thank ashwanikumargumber
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear ashwanikumargumber, Thank you very much for your feedback. We're glad to learn that your stay was satisfactory. As for your comments with regards to the full payment requested during check in period, please note that like any other hotels, this is the normal standard procedure to cover the room and incidental charges during your stay with us. We hope...

Reviewed 16 February 2017 via mobile

Really nice hotel! My room was big and spacious with lots of little niceties. Reception staff and concierge were very friendly and helpful. Sadly couldn't make full use of the pool due to the rain. Would have got 5 stars if it didn't take 10 minutes to warm up the shower. Would highly recommend.

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Helpful?
Thank Jeff R
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear Jeff R, Thank you for your review. We're glad to hear that you enjoyed your stay with us. It was our pleasure to serve you and provide the best hospitality as possible. Moreover, we would also like to thank you for your constructive feedback with regards to the hot water. We will certainly take this to heart and see...

Reviewed 15 February 2017 via mobile

If you are visiting Dubai on a business occasion and need to wake up early simple don't choose this hotel. The bar stays until 3am and you here the music on the 6th floor as if it is next door. At least on a Wednesday night... don't know what happens during the other days but today it looks they are...

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Helpful?
Thank Catarina M
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear Catarina M, Thank you for the feedback. We are are concerned with your feedback on the noise issues which have affected your stay experience, hence we would like to apologize for the inconvenience caused. Please rest assured our teams are working hard to resolve this issue as we place great importance on our guests’ comfort. Thank you for your...

Zurich, Switzerland
Reviewed 15 February 2017 via mobile

Media Rotana is a good but not great hotel. When I checked in after midnight on a Saturday it took forever until Check-in was done. Not because there was a queue, but just because the person handling the check-in was slow, which is not what you want that time of the day. My room was on a lower floor facing...

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Helpful?
Thank 2012martine
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear 2012martine, Thank you very much for the feedback. I'm sorry to hear about the incidents that made your stay with us less than ideal. I assure you that we hold ourselves to higher standards, and I apologize for the inconveniences that you encountered. Please rest assured that your comments are well-received and duly noted. We hope that we may...

Jeddah
Reviewed 15 February 2017

Always when I visit Dubai, I can't feel that I am in Dubai till I stay in this Hotel, there are many best hotel and more better, but in Media Rotana I feel likes I am in Home. The issue I faced with them that I forget to book the room with breakfast and there were not helpfull to add...

Review collected in partnership with Rotana Hotels
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Helpful?
Thank snow_roast
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear snow_roast, Thank you for your continued patronage and for taking the time to share your stay experience with us at Media Rotana Dubai. We are concerned to know with your recent stay with us and regret to learn about the service shortfalls that you have encountered. We will certainly address your feedback with the concerned departments as we are...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
Food & drink at the hotel
Nelson's
Nelson's
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Arrive at Media Rotana to find yourself greeted with a feeling of contemporary luxury. Imagine dramatic architecture and design where you are offered privacy, personalized service and peerless facilities. We take pride in offering you the best of everything; stylish restaurants, modern rooms and friendly service. Whether your stay in Dubai is for business or pleasure, it should be a worry-free experience that delights you. So choose Media Rotana and we assure you the best stay away from home. ... more   less 

Additional Information about Media Rotana

Address: Media Rotana Hessa St | Barsha Heights, Dubai 503030, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 4,623 - ₹ 12,328 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Media Rotana 5*
Number of rooms: 536
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Hotwire, Agoda, Orbitz, Cancelon, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your Media Rotana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Media Rotana, Barsha - Dubai Hotel Dubai
Hotel Style:
#72 Business Hotel in Dubai
#87 Spa Hotel in Dubai
#95 Romantic Hotel in Dubai
#110 Family Hotel in Dubai
#133 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Media Rotana staff and other travellers.
29 questions
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London, United Kingdom
7 months ago
Erbil, Iraq
2 months ago
Dublin, Ireland

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Questions? Get answers from Media Rotana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1610 had great views”
hospitalityCT, 23 Apr 2017 | Read review
“Higher floor away from the swimming pool area”
Tina_and_Graham, 22 Apr 2017 | Read review
“Avoid a room near the lift as you can hear the 'ping' noise!”
vonwalsh, 18 Apr 2017 | Read review
“Higher floors give better views.”
Jolly_Nick, 14 Apr 2017 | Read review
“Ask for a Burj AlArab view”
Rami_Travels, 10 Apr 2017 | Read review
5 of 5