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Atlantis, The Palm

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Traveller (15719)
Room & Suite (2472)
Pool & Beach (1046)
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Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“imperial club”(1,535 reviews)
“water park”(3,105 reviews)
“lost chambers”(1,001 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Offers from Atlantis, The Palm
Special Offer: Enjoy up to 20% off
Offers from Atlantis, The Palm
Special Offer: Enjoy up to 20% off
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (18,529)
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14,426 results
Traveller rating
9,274
2,836
1,254
527
535
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9,274
2,836
1,254
527
535
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4,221 - 4,225 of 14,426 reviews
Reviewed 29 August 2016

Have just come back after a 10 night stay, hotel is amazing, very well done and lovely decor. Stopped in a ocean view room which was lovely, the room was cleaned twice a day. There was a variety of cuisines ranging from English, Indian, Chineese,...More

Thank Mandy190762
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 1 September 2016

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as...More

Reviewed 29 August 2016 via mobile

This place is definitely somewhere to see in your lifetime but would we return; I'm not sure... We had a terrace suite in the imperial club level. Room was enormous and very well looked after every day. The imperial club upgrade is probably worthwhile addition...More

2  Thank Boydeee
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 1 September 2016

Dear Guest Thank you for taking the time to write about your experience with us on TripAdvisor. I am grateful that you have chosen us as your holiday destination. However, it is regretful that we were not able to exceed your expectations. Nevertheless, please be...More

Reviewed 29 August 2016

Been to this fab hotel before, lots to do for the kids and such a big resort. But found the rooms and corridors looking tired and pool area not as fresh. The reception staff and check-in was terrible with room card problems from start to...More

Review collected in partnership with this hotel
Thank Richard S
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 22 September 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I am extremely delighted to read your positive comments especially with regards to our colleagues at Pool bar and the variety of activities offered at the resort. Having said this, I truly regret that the...More

Reviewed 29 August 2016

We (myself and my two young kids aged 11 and 6 years) had a fantastic short break. Thoroughly enjoyed the free access to Aquaventure. Our Ocean view room had a great view and was very spacious for a small family.More

Review collected in partnership with this hotel
1  Thank obzjafri
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 1 September 2016

Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for...More

Reviewed 29 August 2016

Firstly, this holiday was the best we've ever been on, we've never experienced anything like it, and loved everything about Atlantis. The service you receive from every member of staff is superb and they make you feel so welcome and makes you enjoy your stay...More

1  Thank elainewallace2010
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 6 September 2016

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$ 280 - US$ 1,108 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#79 Spa Hotel in Dubai
#115 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 280 - US$ 1,108 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#79 Spa Hotel in Dubai
#115 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (15719)
Room & Suite (2472)
Pool & Beach (1046)
Dining (531)
Family and Play Areas (283)
Business Centre & Event Rooms (34)
Amenities (22)
Questions & Answers
Ask a question
23 April 2018|
AnswerShow all 3 answers
Response from donnacW2478JT | Reviewed this property |
Hi, the dress code is smart casual for evening wear and you can wear jeans in the lounge. During the day, no swimwear but shorts and tshirts are acceptable.Just nothing too skimpy or revealing, it’s the same as in most... More
1
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Laura L
22 April 2018|
AnswerShow all 4 answers
Response from Sandra B | Reviewed this property |
No supermarket as such , you can get snacks and drinks in the mall . You can get snacks and drink ins in water park
1
Vote
Room Tips
"Get a City View room"
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"pool side view rooms in east tower"
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"If you want quiet recommend staying in the West Tower, the East Tower seemed to be full of families with..."
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"High up looking over the city"
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