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Atlantis, The Palm

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Traveller (16155)
Room & Suite (2506)
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Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“water park”(3,177 reviews)
“imperial club”(1,579 reviews)
“lost chambers”(1,013 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
Offers from Atlantis, The Palm
Special Offer: 25% Off With Mastercard
Offers from Atlantis, The Palm
Special Offer: 25% Off With Mastercard
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (19,311)
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Traveller rating
9,654
2,955
1,325
566
561
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9,654
2,955
1,325
566
561
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3,941 - 3,945 of 15,061 reviews
Reviewed 14 October 2016

Wonderful place that we will never forget. Children had the most amazing time and its spoilt water parks for them forever as it was so good! Highly recommended if you go to Dubai to spend at least 1 day here. rooms a little tired but...More

1  Thank mghseq
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 20 October 2016

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as...More

Reviewed 14 October 2016 via mobile

Well, lets start with the good, Food at Atlantis is great (at Kaleidoscope, Saffron and room service). Secondly the room (suite) still the same as from 4 years ago (very clean and looks new), house keeping is great too. The bad (which reflects my rating):...More

3  Thank WESxwb
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 19 December 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I am truly delighted to read that you enjoyed the interior decor of the rooms and the quality of food at our resort. In addition, I am glad that you enjoyed the services rendered by...More

Reviewed 14 October 2016

Amazing hotel and resort . Everything is there to makes you forget your hectic life and just relax . The staff make the resort. Every single staff member is smiling and happy .From the fist pumps for our son at the elevator , the driver...More

Review collected in partnership with this hotel
Thank ptkeeping
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 23 October 2016

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that...More

Reviewed 14 October 2016

excellent servise and wonderful louge, but facilities are old. can have happy hours in 3 diffent restaurants, that is a surprise. water park is very good but the kids area is too small. the facilities are little bit old.More

Review collected in partnership with this hotel
Thank mingfengp
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 24 October 2016

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. Whilst I am delighted that your experience was enjoyable, I am concerned that you were not fully satisfied. Nonetheless, I have shared your comments to the team and...More

Reviewed 13 October 2016

I visited this hotel with my family on a holiday and had the best holiday in my life as all of us loved the hotel and the Waterpark. The dinning restaurant we visited every day as we had half board was Kaleidascope. During our first...More

Thank jbharadwa2016
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 23 October 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$ 277 - US$ 793 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#43 Romantic Hotel in Dubai
#82 Spa Hotel in Dubai
#119 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 277 - US$ 793 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#43 Romantic Hotel in Dubai
#82 Spa Hotel in Dubai
#119 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (16155)
Room & Suite (2506)
Pool & Beach (1061)
Dining (532)
Family and Play Areas (286)
Business Centre & Event Rooms (34)
Amenities (22)
Questions & Answers
Ask a question
Claire M
25 June 2018|
Answer
Response from ATP_GuestRelations | Property representative |
Dear Valued Guest We are pleased to assist you and are looking forward to welcome you soon to our resort. Kindly advise us about your reservations and plans of dining in our restaurants to enable us to offer you an... More
0
Votes
laura772018
25 June 2018|
AnswerShow all 2 answers
Response from ATP_GuestRelations | Property representative |
Dear Valued Guest We have 2 different size of lockers available for the comfort of our guests and safety of their belongings. You may request for hiring a locker at the time of your check in at the Aquaventure Ticketing... More
0
Votes
Rirosecup
25 June 2018|
AnswerShow all 2 answers
Response from ATP_GuestRelations | Property representative |
Dear Valued Guest Thank you for showing interest in visiting our resort for your upcoming holiday. Please be assured that the beach is a closed and protected for our guest's safety. Best regards, Guest Relations Team... More
0
Votes
Room Tips
"Go for the half board option (BUT YOU HAVE TO PAY FOR DRINKS IN SOME RESTRAUNTS)..room we stayed in was the..."
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"pay extra for imperial! book your table for food in the daytime! make sure you ask about a room with a..."
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"16 floor, Palm Beach view"
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"If u can book with imperial club, and if u can do experience the suites. And truly feel like a VIP"
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