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Atlantis, The Palm

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15,697 Reviews from our TripAdvisor Community

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Showing 12,258: English reviews
Zug, Switzerland
Reviewed 6 March 2016

We stayed a few days with our family at the hotel and simply enjoyed the luxury, the sightseeing on the palm and the incredible aquarium in the hotel. Our kids loved the aquarium, the pools, the beach and the attractions for children. The staff is very professional and friendly. Being an hotel with almost 1200 rooms it is somewhat anonymous....

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Helpful?
2Thank Marcel B
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is a delight to read that you and your family enjoyed your stay and found our resort luxurious. Your invaluable comments about The Lost Chambers aquarium, the pool and beach and other attractions for kids are truly gratifying. It is always a pleasure to read such positive comments about...

Brunnen, Switzerland
Reviewed 6 March 2016

It is a never ending experience! A great stay and to be repeated for sure! Too much to do and too much to see, hotel offers endless adventures and things to do. Wide variety of culinary delights, for every palate. Staff and service is impeccable.

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1Thank Fazeela M
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am happy to read that your stay with us was a wonderful one. Furthermore, I am also pleased that your dining experience in our restaurants was a great one. Please be assured that your feedback will be shared with our team for them to continue to deliver a...

Ashford, United Kingdom
Reviewed 6 March 2016 via mobile

Just came back from 9 nights holiday at the Atlantis. Don't normally write reviews but had to for this great hotel. Not a bad word to say. From arriving at hotel to leaving the staff were brilliant. Quick check in, we decided to upgrade to imperial club which gave us a bigger room with balcony facing the palm. Was lovely...

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Helpful?
2Thank Harding19
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your experience at Atlantis, The Palm on TripAdvisor. I truly appreciate all your positive comments on our variety of restaurants, resort rooms and most importantly, your appreciation on the services rendered by my colleagues. I am also happy to read your comments regarding our Imperial Club rooms. Indeed, Imperial Club is the perfect choice...

Dubai, United Arab Emirates
Reviewed 5 March 2016

The view, the service, the environment , the pools are Fantastic! All the staff is very friendly and ready to help you the best as they can! Rooms are just perfect! The place to stay at Dubai with family for something different !

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2Thank Gilles V
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you so much for your feedback on TripAdvisor. Your invaluable comments with regards to our facade, pool, rooms and other services and facilities are truly gratifying. Moreover, it is always a pleasure to read such positive comments about our colleagues and we will be sure to share your appreciation with them. Thank you once again for your...

wakefield
Reviewed 5 March 2016 via mobile

Stayed for 5 nights to grab some suns scarce up with friends. Overall OK but bee to better hotels with lower grade. Although a big hotel they staff do try but everything is looking worn. The pool area was not very tidy, I had dropped some coke on our second day and it remained on the pool side our entire...

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1Thank katie23Wakefield
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I truly regret that we did not meet your expectations due to crowd issues during peak hours of breakfast period in our restaurant. Please be assured that we are constantly innovating on our products and services to continuously enhance the experience of our guests, particularly with respect to crowd....

Emirate of Dubai, United Arab Emirates
Reviewed 5 March 2016

We are residents in UAE, came for a afternoon tea, we were walking (not by car), as weather was amazing. wanted to enter and the guy didn't want us to let in. After I passed the gate, he started to shout that I have to know my place and owner of this hotel is not my father. So maybe he...

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Helpful?
5Thank Vredina87
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is with regret to read that you left the resort disappointed and that we did not meet your expectations. Although Atlantis is a big resort, our colleagues are committed to provide a warm and engaging service to all our esteemed guests. I wish to assure you that I will...

Belgium
Reviewed 5 March 2016 via mobile

Atlantis with more than 1500 rooms is what we call a hugh hotel. I was there for a convention and stayed 4 nights. Nice pool area lots of shop and restaurants, nice rooms. For business it is not the perfect place but forbtourist it is excellent. Mind you it doesn't come cheap but for sure go and see the massive...

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1Thank Johan L
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I am delighted to read your positive comments about the pools, restaurants, the rooms and other facilities in our resort. With regards to our pricing, we wish to assure you that it is competitive with other 5 star hotel properties. In addition, we also have promotional offers all year round....

Reviewed 5 March 2016 via mobile

The legendary Friday brunch at Saffron lived up to its billing. A riotous afternoon spent in the company of friends and family enjoying the copious amounts and varieties of food and drink on offer. Although expensive would highly recommend as an introduction to the good times in Dubai.

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1Thank Kieran D
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback about our services in the resort. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain the we have met your expectations. The whole team looks...

Stockholm, Sweden
Reviewed 5 March 2016 via mobile

Two huge pool areas, one with lots of sport options, great restaurants, not ever any lines, friendly and helpful staff and to top it off - a fantastic water land with slopes and relaxing "beaches". The only disadvantage is that it is a long way from the city, 40 min in taxi,

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3Thank Cajsa68
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as it gives me the opportunity to congratulate the whole team in upholding the highest standard...

New York City, New York
Reviewed 4 March 2016

A lot of people travel a long way to get to this place... and, frankly, Dubai is a very long way from just about everywhere... but it's worth it. A sister resort of Atlantis in the Bahamas, I got the impression this place was bigger. I was there for a conference which, I have to say they staged brilliantly. Most...

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Helpful?
1Thank Jeffrey R
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest. Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments regarding your experience. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories to our guests. I am certain that the whole team looks forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 18,463 - ₹ 64,816 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#29 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#59 Spa Hotel in Dubai
#86 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
777 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors give a better view but we found the 5th floor overlooking the Palm most satisfactory.”
 of 5 bubbles Valerie807, 24 Mar 2017 | Read review
“2 queen beds seem ready and easier for checking in rather than insisting on king size.”
 of 5 bubbles 761glennh, 23 Mar 2017 | Read review
“Book Imperial Suite rooms for all the extras which are worth every penny.”
  • The Palm at 7am.
  • Photo shoot from the 924sqm Royal Bridge Suite Room
  • View from our 9th floor room.
 of 5 bubbles ShoeDiva_69, 23 Mar 2017 | Read review
“This hotel is vast all all of the rooms I am told have fantastic views. We stayed in the West Tower in a suite on the 8th floor.”
 of 5 bubbles SavvyAnywhere, 22 Mar 2017 | Read review
“We had a nice quiet room on the East side”
 of 5 bubbles barbaraw10, 21 Mar 2017 | Read review
5 of 5