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Atlantis, The Palm

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15,733 Reviews from our TripAdvisor Community

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There are newer reviews for Atlantis, The Palm
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Showing 12,285: English reviews
Brooklyn, New York
Reviewed 13 March 2016

I went with my family this last weekend and it such a disappointment. First we booked a car service from the hotel in advance and we were left at the airport (No one showed up to pick us up) We got a taxi instead. The hotel is super crowded, there is always traffic to go out, so if you have...

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Helpful?
4Thank Karen F
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to firstly apologize for not being able to pick up from the airport. This is indeed not reflective of the high standard of service that we uphold and I wish to assure you that a thorough review will be conducted. With regards to your comment about crowd issues,...

Manchester, United Kingdom
Reviewed 13 March 2016

We stayed at the Atlantis the Palm on the way back from a break in the Maldives. What an amazing hotel, so much on offer with restaurants and things to do. We were on half board and used the Kaleidascope and Saffron restaurants in the mornings and evenings. The food choice at Breakfast and the evenings was amazing. We used...

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3Thank Sarajane10
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for giving us a perfect rating on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback and we look forward to welcome you back at Atlantis,...

London, United Kingdom
Reviewed 13 March 2016

Glamorous Hotel on the Palm, far from city centre but near to Dubai Marina and Dubai Beach Resort. We have been here several times and for the first times we noticed that the hotel is getting tired and the staff is not up to the usual standard. At arrival we were not recognised as returning customers (we have been there...

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5Thank Leo B
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your experience on TripAdvisor. Firstly, I wish to sincerely thank you for your loyalty. It is an absolute delight to read that you find our resort glamorous and that you enjoyed the Aquaventure waterpark. Your kind words about the cleanliness in the room and hotel will be shared with our colleagues to inspire them...

Reviewed 13 March 2016 via mobile

The best hotel in the world by far. Nothing comes close to this. I loved every single moment of dubai and would love to go back whenever i get the chance. Staff were excellent and the food options were amazing. Worth every single penny and you just have to love the water theme park

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3Thank Brenden R
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read all your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcome you back at...

Mumbai, India
Reviewed 12 March 2016 via mobile

As we enter we see sea on our left and beautiful and colorful hotel on in out right. As we enter the hotel it give you a pure feel of sea and uplifts your mood with its architecture. You must try out their water park, Dolphin interaction, zip line and more. It's a pure family hotel and a must visit.

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3Thank Saurabhji786
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments with regards to our services. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away our customers. I am certain that the whole team looks...

North Yorkshire, United Kingdom
Reviewed 12 March 2016

Atlantis is a truly amazing hotel.Good variety of food and great service...nice staff everything's perfect. I stayed in Imperial Club west wing with my wife and two kids, Amber and Oscar.My kids love Atlantis.We upgraded to the imperial package,stayed 4 nights.Happy hour was our favorite.Canapes and some authentic food along with complementary alcoholic drinks... which made Imperial Club Lounge more...

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3Thank Andyseemers
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest. Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments regarding your experience. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories to our guests. I am certain that the whole team looks forward to...

Dallas, Texas
Reviewed 12 March 2016

We stayed here for a week in March, 2016 with two adults and two children and absolutely loved this property! As one arrives driving up Palm Island, the hotel sits majestically at the crown, and the excitement was brewing in all of us as we entered. It only got better. First of all, the property is huge and despite this,...

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4Thank TexanTraveler46
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments about your experience with us. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I can only agree that Atlantis, The Palm is a place you cannot miss to experience in Dubai. Thank you for choosing Atlantis, The...

Gurugram (Gurgaon), India
Reviewed 12 March 2016 via mobile

It is one of the best water resort in the World. The hotel is fantastic and the water park is amazing. The hotel has 9 restaurants with metro train. I stayed with my family for 3 nights and how it passed we did not know. It was full of enjoyment. The 5 star hotel resort has 2 wings and the...

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2Thank ARYN O
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. It is truly rewarding to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for your kind feedback and we look forward to welcome you back at Atlantis, The...

Dhahran, Saudi Arabia
Reviewed 12 March 2016

Being our first time in Dubai we decide to go for the Atlantis experience, swimming with dolphins, helicopter ride, Imperial suite with outstanding hot tub and concierge, any to complaint, small kids may be no take full advantage of water park but for sure will enjoy aquariums. Shopping experience is good, i found a nice Alpha jacket in Rodeo store.

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3Thank AlexanderVZ
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read all your positive comments. Your feedback does reflect to the high standards that we are aiming for. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look forward...

Perth, Australia
Reviewed 12 March 2016

Great hotel, attentive service, excellent food (best staff attending at the buffet I have come across, even giving advice on combinations of food), easy proximity and free access to the aquarium and Aquaventure, and a great private beach. The room was a good size, and the bathroom spacious and well appointed, with nice bath products. We had originally booked a...

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3Thank Cathy O
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to know that you had a memorable experience during your visit. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Furthermore, I do regret to know that there were areas of your experience...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 18,564 - ₹ 66,832 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#28 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#59 Spa Hotel in Dubai
#86 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
789 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“inner palm view”
 of 5 bubbles filippog816, 29 Mar 2017 | Read review
“Low floor over the aquarium”
 of 5 bubbles jakes101, 29 Mar 2017 | Read review
“The higher the room the greater the view. Palm views do benefit from sunnier aspects”
 of 5 bubbles urbanangel, 29 Mar 2017 | Read review
“Make sure your room does not have an interconnecting door or be ready to share all your neighbours noise.”
  • View of the Palm building site.
 of 5 bubbles Lord_Brett_Sinclair, 28 Mar 2017 | Read review
“we had ocean view - it has less to look at that resort view as then you are looking back at dubai across the palm”
 of 5 bubbles 958KarenJ, 26 Mar 2017 | Read review
5 of 5