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Atlantis, The Palm

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15,478 Reviews from our TripAdvisor Community

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Showing 12,096: English reviews
Glasgow, United Kingdom
Reviewed 9 February 2016

Spent a few days here pre-cruise and despite the weather being cooler than expected found the service and the accommodation to be first rate, The restaurants are very good and the Aquarium is amazing. It was not warm enough for sun bathing but you can walk around the site. One of the reasons for not giving 5 stars was that...

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Helpful?
1Thank cultureseeker_11
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am really delighted to read that you enjoyed your recent stay with us and that you were pleased with our The Lost Chambers Aquarium and rendered services of our colleagues. Please be assured that we will share your comments with our team in...

Dublin, Ireland
Reviewed 9 February 2016 via mobile

I was delighted to come to Platos today for Afternoon Tea. We opted for the hot beverages and pastries option without champagne. It was a wonderful treat to sit in such opulent surroundings and enjoy the creme brûlée tea, Viennese iced coffee and the savoury and sweet treats. We were ably served by the very pleasant Joanne. The whole experience...

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1Thank Roisin G
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am extremely delighted to hear that you enjoyed your visit at Plato's for an afternoon tea. Our aim is always to provide the best service to exceed our guest expectations and on this occasion, I am glad that our colleague, Joanne was able to provide you with a...

Gaborone, Botswana
Reviewed 9 February 2016

My room was amazing sea facing. Facilities were excellent. I was there on business but wished i had taken my kids along with me!!! I believe that the hotel is probably better for family vacations than business trips

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1Thank Gbosky
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am honoured and delighted to read all your positive comments, especially with regards to our hotel room and its stunning ocean view. Please be assured that I will share your comments with our colleagues in order to motivate them to continue to blow away our customers. Thank you...

Hong Kong, null, Hong Kong
Reviewed 9 February 2016 via mobile

It is an icon in Dubai so that everyone feels 'obliged' to come here and have a look. Fairly speaking, the lost chamber is well designed than the aquarium in Dubai mall and is more worth visiting if you have to visit an aquarium. But if you are not a hotel guest and want to dine here, good luck. The...

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2Thank Jenny Z
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience at Atlantis, The Palm on TripAdvisor. We truly regret that we did not meet your expectation during your day visit with us. It is essential that the security check procedure is maintained as the safety and security of our guests is of paramount importance to us and...

Reviewed 9 February 2016

It is very nice place and amazing experience. The structure in itself very attractive and then its near to sea shore. Also having so much fun filled activities, Multi cuisine buffet, lost chamber, acquaventure, etc...

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2Thank Sumit M
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor and choosing Atlantis, The Palm as your destination place to spend your holiday. I am thankful to read of your positive comments regarding your dining experience in our restaurant, and visit at our Aquaventure waterpark and The Lost Chambers Aquarium. I thank you for your feedback and I look...

Dubai, United Arab Emirates
Reviewed 9 February 2016

We took a weekend break at the Atlantis, along with the kids and yesssss..............we enjoyed it thoroughly. Once we entered the Hotel, we forgot the fact that we were in dubai. Amazing place filled with activities for the entire family. The staff are very friendly and helpful. Check in area was a bit crowded, but once you are done with...

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1Thank Rajeev_Dxb
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read of your positive comments and that your stay has been a memorable one. Moreover, I am happy to read of your plans of returning back to Atlantis, The Palm. The whole team will look forward to welcome...

Reviewed 9 February 2016 via mobile

This resort is absolutely amazing ! The rooms are very comfortable with an amazing view, especially those ones facing Dubai Marina. I you have a lot of activities that you could do there , like having fun at the waterpark or visiting the Lost Chambers. The outdoor pool and the beach are very nice as well. Water is clean and...

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2Thank Ala A
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis The Palm. I am really delighted to read that you enjoyed your recent stay with us and that you were pleased with our hote room view, Aquaventure waterpark and The Lost Chambers Aquarium Thank you once again for your review and we look forward to welcome...

London, United Kingdom
Reviewed 8 February 2016

WOW WOW WOW New years eve was amazing at the ATLANTIS we attended the gala under the stars and it was fantastic ,the food ,the entertainment and the Champagne where great lol we had the best evening , there was something for everyone my 9 year old daughter really enjoyed the night and the fireworks where the icing on the...

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3Thank 600jay1974
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor. I am delighted to read that you had a great experience with us in December last year. We are actively preparing this year's New Year's Eve programme and we look forward to welcome you again for the festive period. Thank you for recommending us on TripAdvisor. Best regards, Serge Zaalof President...

Leicester, United Kingdom
Reviewed 8 February 2016

Visited Atlantis first week of Feb.....disappointed due to expectation being too high. Too much building work locally spoiling view from beach. We were in Imperial Club (upgrade) which worked out cheaper if you like at least 2-3 alcoholic drinks per day. Free drinks 5-7pm. Free wi-fi everywhere incl beach. This isn't so without upgrade, or paying £20/day. Imperial Club was...

Review collected in partnership with Virgin Holidays
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4Thank GaryWest01
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I sincerely apologise for the crowd issues that you mentioned in the resort. At the moment, we currently have access control procedures in place to ensure that certain areas of the resort remain exclusive for our resident-guests only. Please be assured that we are constantly looking for ways to continuously...

Sheffield, United Kingdom
Reviewed 8 February 2016

We have stayed at the Atlantis several times and each time we set off we say that it will be the last time and we must try somewhere else.... we end up going back. What I would say is that if it was just my husband and I travelling we definitely wouldn't go, my opinion is there are more prestigious...

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3Thank KatherineLS83
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read all your positive comments and that you and your family had continuously preferred us as your holiday destination. Indeed, Atlantis, The Palm is the most family friendly resort in Dubai filled with loads of activities and adventures...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 19,922 - ₹ 54,400 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#28 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#60 Spa Hotel in Dubai
#86 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
731 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Low floors may have obstructive views”
 of 5 bubbles Breeze58, 23 Feb 2017 | Read review
“Most rooms appears to have a good view”
 of 5 bubbles DaiBell, 23 Feb 2017 | Read review
“palm view room on the "TOP" floors”
 of 5 bubbles farhadu2017, 21 Feb 2017 | Read review
“Gulf view room.”
 of 5 bubbles C5710IKdavidm, 20 Feb 2017 | Read review
“the sea facing rooms with a balcony are the best so opt for that”
 of 5 bubbles travellerY8743LO, 20 Feb 2017 | Read review
5 of 5