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Atlantis, The Palm

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1 room 2 adults 0 children
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15,707 Reviews from our TripAdvisor Community

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Showing 12,267: English reviews
Reviewed 2 April 2016 via mobile

I stayed at the Atlantis for 2 days which is not long enough you need a full week to fully experience all that it has to offer. Always something to do and the lost chambers and aqua adventure park are huge attractions. I really enjoyed myself at the hotel and shout out to Charles who promptly checked us in and...

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Helpful?
1Thank Sunita K
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcome you in a not too distant...

Essex, United Kingdom
Reviewed 1 April 2016 via mobile

Family holiday. Great water park. Can easily spend a few days around the hotel water park. Such great water rides or just relaxing. Kids went to the aqua club at club rush, they had such a good time, staff friendly and they made lots of friends. Hotel room lovely and spacious. Food great o much choice. Also loved the shops...

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2Thank Hadi P
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as it gives me the opportunity to congratulate the whole team in upholding the highest standard...

Northampton, United Kingdom
Reviewed 1 April 2016

We decided to return to Atlantis and splash out on 8 days in the Imperial club room , cost of a small family car! It was so busy with hundreds of children , would not recommend for couples to go there. Anyway at 5pm to 7 pm they have a happy hour , so after coming in from the pool...

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5Thank 186349Karen
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your experience at Atlantis, The Palm on TripAdvisor. I regret to read that your stay with us did not meet your expectations due to the dress code policy in our Imperial Club lounge. Please be assured that we have noted your concern and briefed my team to ensure in carefully reinforce this policy. On...

South Yorkshire
Reviewed 1 April 2016 via mobile

We loved our stay nothing was too much trouble. The hotel was very clean. Lots of things to do in the hotel. Food was to a great standard. Beach was lovely and peaceful. We wouldn't return as a couple but would with the kids we found we wanted to see more of Dubai which involved a 30-45 min taxi ride...

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1Thank TerriMichael
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that we have met your expectations. The whole team looks forward for your next visit. Best...

Birmingham
Reviewed 1 April 2016

The Atlantis is the tackiest place I've ever been. As a couple in our twenties, we experienced the dismissive treatment that other reviewers have noted on here. Which would be fine if the hotel was worth being so protective-over! Honestly, it's nothing more than a bog-standard resort you would find in Sharm el Sheikh, Hurghada, Sousse or probably even Benidorm....

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Thank Caroline M
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Whilst I am delighted to read that you found the rooms clean, I truly regret that the interior decor of our room did not meet your expectation. I have taken good note of your feedback and I will discuss with my team during the next review exercise of our room...

London, United Kingdom
Reviewed 1 April 2016

Me and my family were on holiday,and as soon as we stepped in it was like the gateway to heaven. There were so many decorations everywhere and the staff were really kind too. Also they have this collosal aquarium built Into the hotel. The room we were staying in was massive and every where had so much detail on it....

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2Thank Reef P
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for giving us a perfect rating on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback and we look forward to welcome you back at Atlantis,...

Riyadh, Saudi Arabia
Reviewed 31 March 2016 via mobile

The moment you enter the lobby you feel that you have left Dubai. It will fell like a real far getaway. Very very good for families and big group of friends. Rooms are huge. Needs more new technology though. Bathrooms are large with good facilities. Resturants are big big big. 200 dish buffet. I loved them. Aquariums are unique and...

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4Thank Abdulrahman A
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away our customers. I am certain that the whole team looks forward to welcome you back...

Kings Lynn
Reviewed 31 March 2016

Our stay at the Atlantis the Palm was an amazing experience, from then first sight of the hotel and the palm islands. Our room was certainly 5 star, and the whole hotel is out of this world. We stayed for three nights half-board, and the quality of the food was first-class. There are 15 restaurants within the hotel, 11 of...

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6Thank N-B-KingsLynn
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read your positive comments. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look forward to welcoming you back soon. Best regards, Serge Zaalof President and Managing Director

Reviewed 31 March 2016

*Spacious Rooms *Welcoming Staff *Fast Wifi *Amazing View from Rooms *Fun Water Park *Variety of cuisines for Breakfast/Dinner *Fast service I visited during Easter Festival so there was a bit Rush apart from that the best resort so far :)

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4Thank Anjali J
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest. Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories to our guests. I am certain that the whole team looks forward to have the opportunity...

Morrisville, North Carolina
Reviewed 31 March 2016

Have been to Dubai several times, and our worst experience was this overrated hotel. The room and service was all right but everything else was a disappointment. There are lot of great places to stay in Dubai. Atlantis is not one of them!

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4Thank KarinLog
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience at Atlantis, The Palm. Please be assured that although Atlantis is a big resort, our colleagues are committed to provide a warm and engaging service to all our esteemed guests. Thank you for your review and we hope to have the opportunity to welcome you again in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 17,736 - ₹ 66,034 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Agoda, Priceline, Booking.com, Despegar.com and Jetsetter so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#29 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#59 Spa Hotel in Dubai
#86 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
785 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had ocean view - it has less to look at that resort view as then you are looking back at dubai across the palm”
 of 5 bubbles 958KarenJ, 26 Mar 2017 | Read review
“Imperial lounge rooms are well located”
 of 5 bubbles yerland2017, 25 Mar 2017 | Read review
“Higher floors give a better view but we found the 5th floor overlooking the Palm most satisfactory.”
 of 5 bubbles Valerie807, 24 Mar 2017 | Read review
“2 queen beds seem ready and easier for checking in rather than insisting on king size.”
 of 5 bubbles 761glennh, 23 Mar 2017 | Read review
“Book Imperial Suite rooms for all the extras which are worth every penny.”
  • The Palm at 7am.
  • Photo shoot from the 924sqm Royal Bridge Suite Room
  • View from our 9th floor room.
 of 5 bubbles ShoeDiva_69, 23 Mar 2017 | Read review
5 of 5