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Atlantis, The Palm

17,924 reviews
#120 of 563 Hotels in Dubai
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Traveller (15204)
Room & Suite (2374)
Pool & Beach (1006)
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Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“imperial club”(1,511 reviews)
“water park”(5,099 reviews)
“lost chambers”(986 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
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Offers from Atlantis, The Palm
Special Offer: Enjoy up to 20% off
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (17,924)Write a Review
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Traveller rating
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3,641 - 3,645 of 13,962 reviews
Reviewed 4 September 2016

Treated my mum to the luxury spa weekend, the staff were awesome, full access to the jacuzzi, sauna and steam room and a complimentary full body massage, it was just what we needed :) Great breakfast at Saffron & Kaleidoscope, I recommend getting to the...More

Review collected in partnership with this hotel
Thank motherdaughterw
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 5 September 2016

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our...More

Reviewed 4 September 2016

upon arrival to this hotel, the lobby area was chaos with people everywhere, ok its a gigantic hotel, but it was very stressful. There were 6 of us in our party and we required 2 interconnecting family rooms - only one room was ready so...More

Thank nancyk0023
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 1 November 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I sincerely apologise for the crowd issues that you mentioned in the resort. As a popular destination, the resort may get crowded from time to time and most especially, during peak hours. Nevertheless, we currently...More

Reviewed 4 September 2016

had a great time service was excellent we were served by a waiter called Rukashan in the poolside Mexican bar and restaurant he was excellent nothing was to much trouble, I found the drinks expensive the food was very reasonable your staff were very courteous...More

Review collected in partnership with this hotel
Thank 473barrie
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 5 September 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Thank you for choosing Atlantis,...More

Reviewed 4 September 2016

Well , you pay a lot of money for staying at the hotel ...yet you share everything with daypass people , there is nothing for you privetly as a guest. Even you booked a suite nothing special (not enough)More

Review collected in partnership with this hotel
Thank munawer2016
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 1 November 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I truly regret to know that we were not able to meet your expectations regarding the benefits of an in-house guest. I would like to inform you that that we currently have access control procedures...More

Reviewed 4 September 2016

I have enjoyed the accommodations and the services during our stay. The staff was very helpful and very prompty when asked for support. The swimming pool and waterpark were amazing although we had no time to explore all the facilities.More

Review collected in partnership with this hotel
Thank rzcampos2110
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 5 September 2016

Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$ 277 - US$ 1,122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#74 Spa Hotel in Dubai
#106 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 277 - US$ 1,122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#74 Spa Hotel in Dubai
#106 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (15204)
Room & Suite (2374)
Pool & Beach (1006)
Dining (481)
Family and Play Areas (276)
Business Centre & Event Rooms (34)
Questions & Answers
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lebrace
15 February 2018|
AnswerShow all 6 answers
Response from Carl D | Reviewed this property |
Don’t stay there then anything but quite. If you want to stay somewhere that relaxing with great food a hospitality then stay at the Waldorf on the palm. Food and everything is perfect
2
Votes
mrandmrsdart2018
14 February 2018|
Answer
Response from Stephanie M |
I know that the first 2 weeks are ramandan in June
0
Votes
mrandmrsdart2018
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Room Tips
"Get Imperial Club aaccess for additional perks. If possible request a room with a view of the palms. We were..."
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"Ask for balcony if you need space from kids"
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"Ocean view room was very good"
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"Pay for the upgrade to the Imperial Suite, big rooms with excellent views & extra facilities"
Read review
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